HP Officejet Pro 8610: printer says ink cartridge is damaged

Hello, my printer was working well, but the colors were not true to life printing.  I tried to print a page of print quality diagnosis and this prompted to say that the ink cartridge is damaged. Now, it will not be printed. Help, please.

Hi @sooz01,

I see that you get an error message "ink cartridge is damaged. I would like to help you today.

Please, try the following steps to see if it will solve the problem.

'Missing cartridge' or "Incompatible cartridge" Error Message is displayed for Printer series e-all-in-one HP Officejet Pro 8610, 8620, 8630, 8640 and 8660.

If the problem persists, please Contact the HP Support for help. Check the model number and the form to receive a file number for faster assistance.

If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.

Tags: HP Printers

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