HP Officejet Pro 8610: Problems scanning from Adobe to the adf on printer

Similar Questions

• OfficeJet Pro 8610: Cannot scan from the document feeder

  I'm unable to scan a document using the ADF.  This has never been a problem until I recently updated my OS from Windows 7 to WIndows 10.  Nothing I found online seems to solve my particular problem.  My printer is connected to my Lenovo ThinkPad W520 computer by USB, this is what I've learned so far:

  I can print without problem.

  I can copy a document from the Board without any problems.

  I am able to copy a document using the charger, so the charger seems to be working.

  I am able to scan a document from the tray, then the scan function also seems to work.

  I checked the updates and the printer indicates that the firmware and software are up-to-date.

  What can I do to once again allow me to scan a document from the document feeder?  Your help would be much appreciated.

  Yes, under "Source", I got "Use Document Feeder so burdened" and I got the beep signaling that the document is loaded in the feeder.  So, it wasn't the problem, but I do it thanks for trying to help out.

  Fortunately, I finally found a solution, although it took a job.  I have reset the printer to its defaults, uninstalled the printer (and its drivers) from my computer, downloaded the latest HP drivers (even if the printer had stated that he was "aware" before all this effort) and reinstalled the printer from scratch.  A lot of work, but the printer works now as it did before my upgrade to Windows 10.

  While I'm not a "techie" and do not really understand why things work the way they do, I hope that my efforts may provide ideas for others who may have similar problems after upgrading to Windows 10.

• HP Officejet Pro 8610: Problems for install HP Officejet Pro 8610 e-all-in-one printer on Windows 10

  We have a HP Officejet Pro 8610 e-all-in-one printer that is connected to the network.

  The printer is installed and can print successfully from 3 desktop with Windows OS 10.

  4 desktop pc with Windows 10 is not able to install the printer drivers.

  When addind printer with device to add the printer is recognized and installed, but only the driver scanner.

  We have tried to remove the printer some time but without success.

  Also, we tried using various HP and Assistant tools, but these tools can not install the printer driver.

  Adding the printer manual, also don't do not install us the printer driver.

  The only driver installed is the scanner.

  We are out of ideas, you can help us with all the great ideas.

  Sincerely,.

  Gilbert

  Hello

  I'm glad to hear that your problem is solved and everything works fine now.

  Good day!

• OfficeJet Pro 8610: HP scanning utility

  Installed the software for my new HP Officejet Pro 8610. The utility will not open and run, so I can't use webprint or scanner. Have a work-around?

  Hello

  First of all, don't forget to run the software update as follows:

  Click on the Apple icon, then select about this Mac.
  Click software update, and then click the Store from the top of the indicated window menu and click on reload the Page.

  Don't forget to install any update HP or Apple.

  Then install the HP Easy Scan from the Mac App Store application, it will be installed in the Applications folder:

  https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

  You can scan using HP Easy Scan?

• HP Officejet 6500 E709a: Problem scanning from Officejet 6500 E709a iMac 10.7.5

  Hello

  When I try to scan a document from the scan button I get this message "no Scan option, refer to the documents of the unit. (The printer version is 4.2.1) When I use the print queue of the printer of the iMac, it will start scanning, the document by using the power charger, then stop with this message, "year error occurred while scanning in progress.  When tried again, nothing happens. If I stop or unplug the printer it will refresh and try again with the same results.

  I have disabled firewall several times and retries with the same results. Also deleted the printer in system preferences and reinstalled without change.  Connection is with USB cable. Printing/copying works very well. Do not fax.

  Thanks in advance for any help available.

  Hi Smeo ,

  I've provided the steps to repair disk permissions and how to reset the printing system.

  Fix permissions of the drive on the Mac:

  Close all applications.

  In the Apple menu, click OK, click Applications, and then click utilities.

  Double-click disk utility.

  Highlight your hard drive / partition on the left.

  Click on check and then repair disk permissions.

  

  Restart the computer...

  Reset the printing system:

  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

  Click on the Apple icon and then click on System Preferences.

  Click on Printers & Scanners.

  Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

  Click OK to confirm the reset.

  Type the name and the correct password.

  Click OK to reset the printing system.

  Then click on the sign to add the driver, highlight the printer +. (you may need to click the drop down menu to select the name of the printer) Then click the Add button.

  Test the printer and scanner.

  If you still experience problems, uninstall and download the latest drivers for 10.7 and install the software.

  Uninstalling the printer software.

  HP OfficeJet full feature software and drivers - OS X 10.7 Lion.

  I hope this helps.

  Thank you.

• OfficeJet Pro 8610: Problems of locking tray 8610 Pro on Win10

  I have tray 2 installed and recognized on the pc and printer. I have lock Tray 1 for our yellow receipt book and tray 2 as the defauly. In our payment software, I chose the printer and configured to print receipts from Tray 1. It keeps pulling the tray 2 tho. I just upgraded to the premium 8600 and it worked with it very well. Any help would be great!

  Thank you

  Lacey

  OK yes I installed it and it seems to work ok. I just have to make sure that my default printer in printers & peripherals and in my software of the company are the same (network or usb)... .not one and the other. After that, I checked tray 2 has been installed in the properties of the printer on the pc, my tray lock 1 was & tray 2, the default value of the printer it self and while my receipt paper tray default has been set to 1 in the software of the company. Works without problem!

• OfficeJet Pro 8610: problem to define the officejet pro 8610 mac software

  Hi, I have a problem to set up the software with easy start. For my desktop computer (Imac), it worked very well, but for my laptop (mac), it is stuck at 93.3% when downloading the necessary software... If you explain that it will be welcome. Thank you.

  Hello @Ahlmy, greetings!

  Thanks to their participation in Forums of HP! I see by your post that you encounter the problem to set up the printer on your laptop MAC 10.11. I will definitely do my best to help you.

  Please, try the steps mentioned below and check:

  • Click on the Apple menu icon and then click on System Preferences.
  • Click on printers and Scanners, print, Scan, or print and Fax.
  • Click the Add (+) button.
  • Search, then select the name of your printer in the Printers list, and then click Add to add your printer.
  • Click on print to help... and then select the name of your printer (default "Airprint" would be selected)
  • Now try printing.

  These measures should be the case, I would like to know the results

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• HP officejet pro 8610: cartridge HP officejet pro 8610 problem "" missing cartridge ".

  I'm starting to think that this printer is an expensive paper weight. Now it says that I have a cartridge is missing when it is not.

  1. I have used or reused cartridge hp

  2 weather 5 hours ago

  3.I reinstall the cartridge and error went away for 15 minutes, then came back

  4 reinstall the print head (which had to be replaced within 2 months of use)

  5. hold to turn off had new error warning me of 'install' a cartridge to avoid print

  6 repeat step 3

  7. off, unplugged from the wall and then reconnected the printer turned on no error for 10 minutes

  8 uninstall reinstall always error.

  I don't know about other people, but I'm pretty tired of 'fixing' my new printer. I have never had a printer give me as many problems. And I do not talk to the tec who ask me to do the same things that I have done 10 times already.

  I would send this return if my daughter had not taken the thrown n box.

  So far I replaced the print head, if she felt blank paper, resolved to connect the printer to the laptop and do not use wifi, impossible to print from chrome resolved by resetting the printer and reinstalling chrome, resolved jammed paper tray when I realized that he was in position for the biggest paper... and now this new problem of bel...

  If I post again and wait that someone mabe tell me something to fix this problem

  The display screen says FW-FDP1CN1502AR

  I think I've identified the problem. I understand that many people have had this or a similar problem after I replaced the cyan cartridge. It seems that at the spring or anything that holds the cartridge in place releases and the cartridge comes out to disconnect his chip of the print head and snap the cartridge missing error. I discovered this after bumping the printer, almost at the same time the error appeared, I opened the door of the printer and discovered that the cyan cartridge was not "suspended."

  I gave in and so far, it has worked, so I'll keep an eye on it. I had no other cartridge do that perhaps sa is a defect in the section with the printhead cyan cartridge. I've marked this as resolved in the hope that it may help someone with this problem.

• HP Officejet Pro 8610: Problem offline with Windows 8.1 printer - HP8610

  We had a power failure last week and since I can't get my printer to work. He always tells me that I am offline. I followed some of the advice in this topic but nothing works. I'm ready to throw the sponge and the printer out the window! It all along had a problem disconnect if I don't use it for an hour or two, but more often by just turn it off and turn it back on, it worked. Not this time. Please can someone help? It can't be that hard, can it?

  Hello

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• OfficeJet Pro 8500 a909: scanning will stop in the middle of a scan

  Usually, my printer scans well enough. However, if I have a large document, the analysis stops suddenly and place comes a notice telling me that there was a failure of communication between computer and printer. I did all the usual things - off and unplugged the printer, restarted the computer, let the HP Scan and print doctor loose on it, all to nothing does not.  Very irritating.

  P.S. even more unbearable - when I try to update the software, it tells me that there is no connection to the printer - even when there isn't and I can print! The temptation to throw it out the window becomes overwhelming.

  OK, it seems that we are in business. HP Deutschland comes back to me and suggested that the problem might be communications - was my USB connection via a superspeed USB? If that were the case (and it is), my ancient printer, designed to deal with digital technology, no other progress that smoke signals, might not be able to cope with such a USB port. I could try a non SS USB? I did - and it seems to work. It also suggested that these printers are designed really to digitize approximately 50 pages at a time, and that I should limit myself to that.

  Then, when we were all set up, being the sadistic delirium I am, I caught a huge WAD of paper and fed through the scanner. It turned to be 79 pages - and it worked perfectly. If we continue in this happy state of scarmony now remains to be seen, but for now, we are fine.

  Furthermore, your proposed application requires Windows 10, and I'm not ready to go again with my main computer. I want to try on the laptop first.

  Best regards and thanks again

• HP Officejet Pro 8610: The 8610 Pro Officejet will analyse to 14.04 Ubuntu?

  Hello

  I am running Ubuntu 14.04 as my operating system. I just bought a Hewlett-Packard (HP) Officejet Pro 8610. I have installed all the software, registered the product, etc. etc. etc.  It receives instructions wireless through a network with my computer and it prints very well on the computer.

  It does not analyze. I'm told 'No found computer', followed by instructions for both Windows and Mac users. I do not see clear parallels to the Ubuntu system.

  It doesn't seem to be clear instructions on how to analyze the Ubuntu forums, so I ask here: what should I do to have the new machine to scan my documents?

  Thank you.

  Hello

  Thank you for using the HP forum.

  You can try Webscan.

  This relevant resource will show you how to do this:

  Printing from Chromebook

  https://goo.GL/CQfwmo

  WEBSCAN mainly use Web Services integrated printer.

  Hope that helps.

• OfficeJet Pro 8610: Won't auto answer

  Everything tonight.  We just purchased two HP Officejet Pro 8610 and has set up in the office, however, we found that even though we have activated the auto answer feature, or machine automatically answers.  Instead, they always ask a manual "Yes, go ahead and answer this question" a key that does not work for us because we have not often the people around these machines.

  Running a Test Fax report I got the next to a print to...

  Fax hardware Test: PASS

  Fax machine connected to the telephone wall jack Active: PASS

  Telephone cable connected to the appropriate Port on the Fax: PASS

  Using the phone cord with the Fax Type: PASS

  Tone detection: PASS

  Fax Line Condition Test: PASS

  Language: English

  Country/region: USA

  Auto answer: on

  Rings before answer: 2

  Fax paper size: letter

  Tone or pulse composition: composition of tone

  Volume Fax: soft

  Distinctive ring: simple Cycles

  Availability of recomposition: Redial

  No response recompose: no reminder

  Automatic reduction: on

  Backup Fax reception: on

  Error Correction mode: on

  Fax speed: medium (14400)

  Fax transfer: Off

  Communication error Redial: Redial

  Our header and the number have also been defined.  Right now I guess I missed something in the user manual, as is the case with the machines.  Maybe someone knows of what I missed?

  Hi RandyT9,

  I think it's related to distinctive ring setting. Have you tried to put the distinctive ring for all the rings feature and see if the printer can automatically respond?

  If you are using distinctive ring service, please refer to the user manual on the distinctive ring setting.

  If you don't use a distinctive ring service, make sure that the Distinctive Ring

  function of the printer is set to all rings.

  Hope this can help.

  Kind regards

• HP Officejet Pro 8610: Scan from ADF

  I can't get my ADF to pull documentsfor scan to computer. I loading documents in the ADF. Notification lights 'Loaded Original.' I select "scan to computer". When I hit the scan, it analyzes the glass. No error message, just no attempt ever pull the ADF.

  When I load the same origin in the ADF and press copy, no problem. He shoots. It copies. Fine.

  How can I tell the printer I want to scan my computer of the ADF?

  Note: I was on the phone with HP for more than an hour the other day. I had to turn off the printer, turn it back on, etc. thrice. So, I am not interested in the answer "have you checked if it is plugged. I'm competent enough to understand the irritable version. Thank you.

  Welcome to the HP Forums @LenaZen

  I saw your message not be able to scan from the ADF, however, you can copy the ADF very well.

  Regarding scanning from the ADF, you will need to open the HP software on your computer and check the settings for scanning to scan from the ADF and not the bed of the scanner. Copies are not handled by the software as the scans, it's why you don't have a problem with pulling copies and power by fine with the ADF.

  Here is a guide with additional information for you to see. Click on the link and select "How to scan an original of several page in one file" to see software instructions: Scan of Windows 8 with full functionality software HP for HP Multifunction printers

  I hope this has been of information!

  

• OfficeJet pro 8610: scanning of a document of several pages in a single file

  I have an Office Jet Pro 8610 printer all-in-one. Here's my problem. When I scan a multi-page document scan up each page in a different file. I want to scan the document in a file so you can send an e-mail and save it. So far I have not figured out how this. What I am doing wrong?

  Hello

  Thank you for using the forum.

  First of all, you need to install the software for your printer.  You can download the software from this link, be sure to select the correct operating system and the "Download COMPLETE".

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8610-e-all-in-one-printer-series/5367603/model/5367606

  Once installed, you can start using the Scan software.

  There is a Scan shortcut that allows you to 'Save as PDF '.  This will scan all your documents in a single file.

  

  Watch these videos that can be useful to your scanning needs.

  Scanning multiple photos:

  HP Officejet Pro 8630

  https://goo.GL/ADYDmo

  Scanning tips:

  HP Officejet Pro 8630

  https://goo.GL/fjZvqM

  Thank you!

  Please click on the "Bravo Thumbs up" If this has helped you and 'Accept as solution' If this helped solved your problem.

• Problems printing to office 2007 - OfficeJet Pro 8610

  I have a new OfficeJet 8610 Pro who don't print from Office 2007 (Word and Excel). Print jobs that are submitted to the printer go into a black hole somewhere and never find yourself in one file printing or to the printer.

  To support cat HP printer driver DeskJet 6980 to allow printing, but I consider that it is a workaround rather than a permanent solution.

  I can print from a web browser form. I can't print a test page with the devices and Sound > devices and printers > HP OfficeJet Pro 8610 (network), but I CAN print a test page for print management > custom filters > all printers > OfficeJet Pro 8610 (network).  FAX and scan to work. I can access the printer through the built-in Web server.

  Suggestions or help?

  My environment: I-7 desktop PC running Windows 7 Pro SP1 with all the current patches. 8610 printer connected via ethernet using the static IP address.

  Printer: driver 13.33.0.2473 software 032.000.090.45518 firmware FDP1CN1416AR

  Fixed a problem. I created a new user (account) Administrator profile and found that I was successfully able to print to the 8610 since all Office 2007 applications.