HP Officejet Pro 8620:8620 does not print 2 back to back printing
I have this printer a little over a year. I have had IT connected wireless and has problems where the printer would show a message "not connected". Then I hard wired the printer on my MAC and everything was great - worked well.
Last week when I send 1 print job to the printer without problems. If I send 2 different print jobs print one and then the 2nd shows "printer not responding do not. If I break the 2nd print job and wait for say 10 minutes and start it again it prints.
It's very frustrating because you cannot print more than 1 post at the same time. Help!
Hi @tlerayand welcome to the Forums of HP!
I'd love to help you print several documents again. I understand that you were able to print several documents previously and that this issue has recently. Although I'm not sure what precisely caused the problem, I have some ideas on what we can try to start. Please follow the steps below and let me know the results of your efforts.
Reset the printing system
- Click on the Apple icon ( ), then click on System Preferences.
Tags: HP Printers
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HP Officejet Pro 8620 does not print, but the document is sent to the printer without error
I bought a HP Officejet Pro 8620 and connect 2 computers via a wireless connection with the latest driver.
In the first computer (windows 7) I can print without any problem
On the second one (windows 8), when I try to print, I can see in the windows printer spooler file that I'm going to print. The file is sent to the printer, without error, BUT nothing happens.
I already tried reinstalling the drivers, restart the computer, the printer. I tried to connect to a wired network. It still does not. It's very weird but I got no error, just does not print. I thought that the printer does not work, but on the second computer I can print.
Thank you for your adviceHello
Please download and run the HP print and Scan Doctor www.hp.com/go/tools
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Hello
Thank you for using the HP forum.
Have you tried to install the HP printer software?
You can download and install the software FULL of HP printing features to win 10 (32/64-bit):
Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.
Let us know if it works and what are the errors that you see.
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Welcome to the HP community @Walt_1,
I wanted to tender hand to try to help with the problem you are having with your Mac running 10.11 does not print black when you use your Officejet 8620. As the test print black pages, we know that the printer itself works fine, and the problem is software partner. Here are some steps I suggest for you to try.
- Reset the printing system
- Restart the Mac.
- Click on this link, download and run the HP Easy Start to install the printer.
- In addition, to download this driver: HP v3.1 for OS X printer drivers.
- Try to print from a few different programs from your Mac to test printing.
Let me know the results if you please!
Testify of my answer by hitting the thumbs to the top slot
Click on the button "Accept as Solution" if I helped you reach a solution.
Good luck, I hope this information helps
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New OfficeJet Pro 8620 does not print PDF files
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HELP, please!
Hello! Welcome to the @lmel forums
I have a few ideas that come to mind, I read the issue you're having with printing of PDF files. They are here!
1. try to resave the PDF files that do not print and then try printing again.
2. update of Adobe:
Select help - search for updates. If a new update is available, it installs automatically.
Once installed, you can restart a computer.
Then try to print the PDF file.
http://helpx.Adobe.com/Acrobat/KB/troubleshoot-PDF-printing-Acrobat-Reader.html3. run the print and scan the doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results.
4. uninstalling the printer software
Restart the PC
Reinstall the printer: HP Officejet Pro 8620 e-all-in-One Printer series full feature software and drivers
That should do the trick! Keep me abreast of the results!
Have a great Wednesday
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HP Officeject Pro 8620 does not print avery 74467
Hello
I just bought a 8620 Pro Officeject and need to print name badges. I bought the avery 74467 product which is not a standard size paper - that's about 1/2 the size of an 8.5 x 11 sheet of paper. Unfortunately, the printer does not recognize the paper and the paper size is not listed in the options of paper or find a "custom" button
Any help would be great, I need to get these done for tomorrow!
Hi John,.
Welcome to the Community Forum of HP.
I don't know if you've tried or not, you might be worth a visit.
Avery has a free software that installs in Office Word:
Avery Wizard for Microsoft® Office
I just checked; the model you mentioned is part of the program.
If you do not have access to the word, I believe you can use the program online (on site), and then print the output on your printer.
The nice thing about this version of the software, once again, assuming that you have the floor, is that the output creates a Word document format (.doc / .docx)-no types of proprietary software.
Click on the Thumbs - Up Kudos to show that you appreciate the help.
Click on accept as Solution when the answer provides a fix or a workaround!
Although I strive to reflect best practices of HP, I do not work for HP.
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After that I have upgraded to Windows 10 and Word 2016, envelope and label printing feature would no longer work on all-in-one printer, HP OfficeJet Pro 8600 Premium. Please provide any possible solution.
Hi @dshirley22,
Thanks for the response back.
I would at this point uninstall all previously installed printer software. If you need assistance, here is a document that can help - uninstalling the software of the printer (Windows).
Once the software is uninstalled, use the HP printer installation wizard to help install the software. This tool will search and find the version of the drivers and the printer software up-to-date.
Please let me know if that solves the problem, or if you need assistance.
In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.
Thank you!
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new e-all-in-one officejet pro 8600 black does not print
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HP says it's out of warranty. I bought it on Amazon of Bob Electronics and they had him as a monitor in use. Has not been used, but if the warrantly expired.
Hello @ Tallgrayguy,
I understand that you can't print with black ink cartridges. I would try to help with this problem.
Chances are while the printer was sitting as a model of display used, the dried out print head. It's too bad that most print heads are not something you would find at your local big box store.
On the front panel of your printer, press the arrow outside the screen. Select Configuration.
Then tap Tools. From there, locate the printhead cleaning option. Try this three times.
I hope that this will work. If it isn't I would like to refer you to a post from Bob_Headrick.
black ink does not. I read the document completely, and then decide if it fits your situation.
I would like to know how things will go.
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Hello
Please follow the steps below to automatically print double-sided print jobs:Open the file used to print, and then click the file menu and select print. The print window is displayed.
NOTE: The print window might be minimized. Click Show details to see all the available parameters.Open Adobe Reader print dialog box, then click the printer... button. the complete system shown print screen will allow other parameters such as printing duplex, bureau skip this step...
Click on the area of selection below, listed as the name of the program (e.g. TextEdit)
Will appear as Copies & Pages within Microsoft Office applications.Select layout from the drop-down.
Set the duplex option as the binding edge (Portrait) Long or short edge (landscape) bond.
You can save the settings for later use by clicking preset > save current settings as preset. By default, a used preset will remain until another preset will be used.
Kind regards
Shlomi -
My HP Officejet pro 8500 Wireless does not print.
I can copy and print from the printer or from scanning and printing but my HP computer will not send print data to the printer. I tried to download the software to update drivers or diagnostic tools but the download cancels when it comes down to the end.
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The Remote Desktop redirected Printer Doc document, held by xxx, failed to print on printer HP Officejet Pro 8620. Try printing the document again, or restart the print spooler.
Data type: RAW. Spool file size in bytes: 285662. Number of bytes printed: 131072. Total number of pages in the document: 1. number of pages printed: 0. Client computer: \\LOCAL_PC. Error code Win32 returned by the print processor: 2147500037. Unspecified error
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It seems to imply that the 8600 series need another type of driver but I can't find the driver that he needs.
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You can resolve this problem by installing the driver Laserjet 6980 on your print server as an additional driver for your printer.
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Hello
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You try to run this fix and check.
http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter
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http://www1.Lexmark.com/en_US/global-services/customer-support-services/index.shtml
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Hi hubox,
Welcome to the HP Forums!
I understand that your HP Officejet pro 8600 more do not print card stock, and I'm happy to help with this problem!
To get help, I'll need to know:
- If you use Windows or operating system Mac and the version number. To find the exact version, visit this link. Whatsmyos.
- If the printer is connected, USB, Ethernet, or wireless.
- If the printer is capable of making copies of itself.
- If the power cable plugged into a surge protector, or directly on a wall plug. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.
- The size of the stock card.
- The weight of the cardboard.
In the meantime, please take a look through this paper guide. ' A ' Out of paper ' or 'Choose the motor at a standstill' message and the printer not picking up or feeding of the paper in the main tray.
I hope to hear from you and thank you for posting!
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My new HP Officejet Pro 8600 N911a does not allow a webscan
My new HP Officejet Pro 8600 N911a does not allow a webscan on my laptop Dell Win7, which indicates on its Web page ¨that that the corresponding software is not installed". I already tried in vain to install all software from the included cd, but did not find the corresponding software. I was surprised to see that this cd does not start by itself, the single executable that I found was a setupxxx.exe and that did not include the scanning options.
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Hello tutoke
The Webscan must be selected in the tab of the administrator of the Embeded Web Server (EWS). See the screenshot below.
- Click settings
- Click the administrator settings
- Check Webscan
- Press on apply downstairs.
Try to scan the image.
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OfficeJet Pro 8620: can not scan from my printer on my computer
Hello. My computer recently downloaded windows 10 and since then I can not scan from my printer to my computer (although I can scan my computer on my printer). I get the following error message (and hp scan doctor found no problems): "the analysis could not be performed because of one or more of the following problems: - computer connection is lost, the application of scanning the computer is currently in use, OCR application - is not installed on the computer.
Is there a way to fix this?
Thank you!
Hello
Thank you for using the HP forum.
You can download and install the software COMPLETE features of HP printing for your operating system:
Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.
How to scan to computer
Once you have installed the software,
1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
3. make sure that 'enable' the Scan of the computer. Also check the tab "Automatically start Scan of the computer when I connect Windows" is to check if you want to have this feature permanently. (an example is shown below)
Hope that helps.
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HP Officejet Pro 8620: Selection easy printing on tray 1 or 2
We have an Officejet Pro 8620 with extra paper tray. Tray 1 for Virgin paper, tray 2 for the paper with the logo of the company.
Now, when we want to print to tray 2, we reject Tray 1, whereas, after a few attempts the software switches to tray 2 and printing begins.
It is possible, before printing, to change the setting in the software, select printing for tray 2. But it's pretty heavy.
We want an easy way to select printing for Tray 1 or the tiroir2. For example, as seen in other environments, so that we can choose to print on:
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This could be seen as a separate printers. How can we achieve this?
Change the setting every time, is not a good option. In addition, we have other software that we want to configure so that they automatically print to the correct bin.
Thank you!
Hello @Sing020,
Welcome to the Forums of HP Support!
I would like to help you today with the addition of two copies of your HP Officejet Pro 8620 e-all-in-one printer to your Windows 7 computer to make impression on tray 1 and 2 of the State Bar an easier process for you. Can I please you follow the steps below.1. click on the Start menu
2. Select devices and printers
3. in the devices folder and printers, you should see your printer HP Officejet 8620 installation
- Before you continue, we must determine how your printer is connected. If you have a printer Wireless HP Officejet 8620, on the front panel of your printer, tap the Setup button. Select Network Configuration. Select the wireless settings. Touch Wireless details. Make a note of the IP address.
- If you have the cable plugged USB printer please right click on the HP Officejet 8620 under the printers and devices folder and click on printer properties. Click the Ports Look under the list of Ports for the port selected for your printer. There should be a check mark next to one of the USB ports. If you move your mouse over the Port is expected to show you the full name (USB 0001, 0002 USB, USB 0003, etc.). Note the number of USB Port.
4. then right click on the HP Officejet 8620 which shows currently installed on your computer. Left click on Printing Preferences.
5. on the paper/quality tab, select the paper sizeand tray (Tray 1) .
6. click on apply and OK
7. right click on the HP Officejet 8620 last once and click on Printing Preferences. On the general tab, you should be able to add (Tray 1) at the end of the name of your printer.
8. click apply and then OK to save the changes.
9. now, must be added in the second copy of your printer. Please close devices and printers for a moment.
10. click on the Start menu
11. in "search programs and files" box located just above start type % temp % and press enter on your keyboard
12. when the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
13. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
14. close the Temp folder when it is empty
15. right-click the recycling bin on your desktop and select empty recycling bin
16. click here to download the driver Officejet 8620
17. when the download is complete extraction will occur and may open an install window. If an installation window opens, Please close it.
18. click on the Start menu
19. in the box "search programs and files" type folder and press enter
20. when the Temp folder opens, find the file 7z. Click once 7z folder to open it , it
21. at the top of the page, you will see the path to the file. It should show something like: Local C - users - AppData - Local - Temp-7z drive... Left click on the right side of this bar of the file path. All that will now highlight in the path of the file. Right-click on the path of the file to highlight then copy it.
22. close the Temp folder
23. click on the Start menu
24 click on devices and printers
25 click on Add a printer in the top
26. click Add a local printer and click Next
27. click on use an existing Port. Click the menu drop down and choose the exact same port that your HP's Officejet 8620 at current address is installed on. Press Next.
28. If you are brought to a list of manufacturers and Printers, click disk , at the bottom right. Right click on the bar of path of file in the window "install from disk" and "Paste" in the path of the file we copied previously
29 press on Next to complete the process of adding
30. Once you are taken back to the devices window and normal printers, you should see two copies of your installed HP Officejet. If you see only a single copy, your computer can be grouped under the same icon. Make a right click on the HP Officejet see you and now need arrows next to the options (options print, the print properties, etc.). If you click on the arrows, you will see two copies of your printer.
31. right click on the HP Officejet 8620 we set up for tray 2
32. left click on Printing Preferences
33. click the paper/quality tab
34 select the paper in tray 2 trayand set the paper size
35. click on apply and OK
36. you can right click on your HP Officejet one more time and select printer properties.
37. rename this copy to HP Officejet 8620 (tray 2)
38. click on apply and OK
Now when you try to print, when you select the file and print , you'll see a Tray 1 and a copy of your HP Officejet tray 2 . Simply choose the copy that corresponds to the status bar you want to print from.
Please let me know if the steps I have provided to resolve your problem. It may seem like there are a lot of steps, but it's really an easy process. I wanted to give you as much detail as possible for scenarios that may occur. Good luck!
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