HP Officejet Pro 8620:8620 does not print 2 back to back printing

I have this printer a little over a year.  I have had IT connected wireless and has problems where the printer would show a message "not connected".  Then I hard wired the printer on my MAC and everything was great - worked well.

Last week when I send 1 print job to the printer without problems.  If I send 2 different print jobs print one and then the 2nd shows "printer not responding do not.  If I break the 2nd print job and wait for say 10 minutes and start it again it prints.

It's very frustrating because you cannot print more than 1 post at the same time.  Help!

Hi @tlerayand welcome to the Forums of HP!

I'd love to help you print several documents again. I understand that you were able to print several documents previously and that this issue has recently. Although I'm not sure what precisely caused the problem, I have some ideas on what we can try to start. Please follow the steps below and let me know the results of your efforts.

Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

Tags: HP Printers

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