HP Officejet Pro 8620: Auto prints Fax newspapers - when no Fax has been sent

Several times now, my printer prints sheet Fax connects during the night.  I have not hooked to a phone line, or use the fax machine.  It prints 40 to 50 pages of newspapers only fax sheet at a time using usually upward all the paper in the tray.  It happens always in the night.  Is there some features need me to disable this option?  Any help is appreciated.

Hi @antiquesbyadkin,

I see by your post that the printer automatically prints a log of faxes. I would like to help you today. If this helps you to find a solution, please click on the button "" accept as Solution"" down below this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

I checked the manual, for this model I don't see anyway to change the fax log. You must manually select the menu to print it. I also checked our laboratory model and could not find the settings to disable this feature.

I want to erase on the log of faxes, which should already be empty because the printer is not used for faxing.

1. in the Control Panel printer displays, touch and drag your finger across the screen, then
Select Configuration.
2. press on the configuration of the fax and then tap Tools Fax.
3. press on the clear fax log.

If you are setup for ePrint, it may be a sender who sends faxes over newspaper. To know for sure, I would say to set up the account to only allow that shippers. Go to hpconnected.com, click on devices, next to your name of the printer, select settings, then select admitted only shippers. (you can add senders individually) Test this out for a few days to see if it was the cause of this.

I would say for updating the firmware of the printer, to see if that can help you if the problem persists. OJP8620_R1502A.zip

Please let me know the results. Good day! Thank you.

Tags: HP Printers

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