HP OfficeJet Pro 8620: HP OfficeJet Pro 8620 Scan to Email function

Similar Questions

• HP Officejet 6500 stopped scanning documents. Functions of the printer and copier still work

  HP Officejet 6500 stopped scanning documents. Functions of the printer and copier still work

  If HP is unable to repair it, nobody else can either.  Buy yourself a cheap Canon scanner if they cannot make it work.

• HP Officejet pro 8620: Scan To Email does not work

  I have an Officejet pro 8620. I've set up parameters which allow to scan to an email address. In the end, it is said that all the settings are OK, but when I scan a document, I am not getting any email.

  What's wrong?

  Hey @jakobius,

  I understand that you have some problems with the scan to E-mail on your Officejet Pro 8620 e-all-in-one printer. I can help you with that.

  Usually, if you have entered your information on scan and she has accepted the information but refuses to analyze, it means that your server information sent e-mail saying that the information was correct, then in fact, something isn't. I suggest try to re-enter your server information, but try different ports instead.

  Please let me know if you have any other questions. If not, have a great day!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• HP Officejet Pro 8715: Scan to email does not work

  Hello

  I tried to set up the scan to e-mail function on my new printer with no luck.

  Currently, the printer can scan to my computer, but not e-mail.

  I have entered the following information on the built-in web server page:

  Default to: [email protected]

  Name of the default display: xxxx

  SMTP server: smtp.live.com

  SMTP port: 25

  Always use a secure connection SSL/TLS (verified)

  Validate the certificate of the server (checked)

  The maximum size of the E-mail: unlimited

  Server requires authentication (verified)

  User name [email protected]

  Password: password for hotmail account

  I enter a different email address to analyze and test and I get an error message saying

  "The printer cannot connect to the remote destination. "Check your configurations, and then try again.

  I tried to enter SMTP Port 465 and received the same error message

  Help, please!

  Thank you

  Hello

  Try to set as follows and let me know the resutls:

  Default to: [email protected]

  Name of the default display: xxxx

  SMTP server: smtp - mail.outlook.com

  SMTP port: 587

  Always use a secure connection SSL/TLS (checked)

  Validate the certificate of the server (not controlled)

  The maximum size of the E-mail: unlimited

  Server requires authentication (verified)

  User name [email protected]

  Password: password for hotmail account

  If you are having trouble using this configuration, please let me know the exact error provided following the configuration test.

  Shlomi

• OfficeJet Pro 6830: scan to email

  scan to send an email to a hotmail account works fine.
  but scanning to an e-mail [email protected] address is not accepted and I am asked to give a good e-mail adres, although this great woorks adres while sending an e-mail on my computer.
  who can help to tonsolve my problem?

  Hello @dinvas,

  Thanks for getting back to me with your Scan-to-Email method. I did some additional research in the area of e-mail sending the issue that you are experiencing and found the following information:

  "The ePrint server will not accept messages sent from private areas."  (Source) The e-mail domain "@xs4all.nl ' that you are having problems with a private domain would be qualified bird. That's why the scan to email to your Hotmail account works fine, but others do not.

  I hope that this clears up any confusion. If you want to explore the options of additional assistance that I recommend you to contact our Cloud telephone support queue.

  Services Cloud HPs can be reached at the 855-785-2777.

  If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  Worldwide contact HP

  It has been a pleasure to work with you. I wish you good luck going forward with this!

• Printers Multifunction LaserJet Pro 476DN: Scan to Email - questions of file name

  When scanning to email, files always sent as "Scan.pdf", how can we change it so it includes a code of time as part of the file name?

  Hello

  This cannot be done.

  Since the server integrated Web (which is accessible by typing the printer IP address in your browser), you can open the scan tab and click e-mail Options.

  Of you can change the file name prefix as required, but which do allow use of specific prefix, not a dynamic date and time... those are are included in the email itself and can not be added to the fileame.

• HP Officejet Pro 8600 scans appear in white

  Hello

  My HP Officejet Pro 8600 scan correctly, either from the document feeder or the dish. The scans appear almost totally blank, although some weak contours are barely visible along the top. Two computers use the scanner (Mac OS X 10.6.8 and 10.7.5) and both have the same problem. Any suggestion would be great!

  Hi ABverr,

  A hard reset can solve this problem.  To do this, unplug the power cord at the back of the printer when the printer is still on.  Unplug the other end of the power cord.  After 60 seconds, plug it directly into a wall outlet, and then plug it into the back of the printer.  Try a scan.

  If this does not help, I linked a document with measures to correct the problems of quality of scanning.  Click here

  If the problems persist, you can download and run printing HP and doctor Scan.  Click here  Let me know the results.

  Good luck!

• HP Officejet Pro e-all-in-8610: scan to email

  I got my printer put in place so that I could scan something to my personal e-mail but my password recently changed on my email account, so it is no longer lt me scan.  When I try it says the password is incorrect, but I can't understand how to change the password in the printer so that it can connect again.  Help please!

  Spoiler (Highlight to read)

   

   

  Hi @lmdant02,

  Thank you for joining the HP Forums!

  I understand that you can't replace your password with your HP Officejet pro 8610 e-mail scan and I am happy to help you!

  Use the built-in webserver (EWS) to set up scan to email.

  NOTE:

  During the process of setting up profile, you may be prompted for the name of the SMTP server, SMTP port number or authentication information. You can contact the electronic/Internet mail service provider or system administrator to get the information. SMTP server names and the names of ports are usually easy to find by doing a search on the Internet. For example, to use terms like 'the gmail smtp server name' or 'the yahoo smtp server name' research.

  1. In the Dock, click HP utility.

     • If the HP utility is not on the dock, follow these steps:

       1. Double-click your hard drive.

       2. On the left, select Applications.

       3. Double-click the HP folder.

       4. Double-click the HP utility.

  2. Click Scan to E-mail, and then click on Start scan to E-Mail Setup. The integrated Web server opens in a new window.

     NOTE:

     If you get a message saying "Safari cannot verify the identity of the site", click on continue.

  3. Click the scanning tab, and then click Scan to E-mail Setup.

  4. Click outgoing e-mail profile.

  5. Click new and then enter your email address.

  6. Enter a name to display the control panel of the printer to identify the profile of this email.

  7. Enter or confirm the appropriate SMTP server and SMTP port information.

  8. If you usually have to enter a user name and password to connect to your e-mail account, enter this information in the fields of electronic authentication.

  9. Click Next.

  10. If you wish, enter a PIN to restrict access to this e-mail security profile.

  Source: analysis of the Panel (computer, email, MEMORY or network folder).

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope this information helps!

• OfficeJet Pro 8630: Officejet Pro 8630 don't Scan to Email after move to new office

  We have recently moved offices and now we can not Scan to e-mail at work (he has worked great previously).

  We are on a wireless network at the office and I can print fine, but no scan to E-mail.

  I tried the settings via the web interface, I rebooted the router and the printer, I deleted all the accounts on the web interface and created a new, but it won't always work.

  Help?

  Hey @KBoyett,

  Welcome to the Forum from HP Support.  I understand that you are unable to reconnect the scanning to e-mail, using your HP Officejet Pro 8630 e-all-in-one printer.  I would like to help.  I have a few steps, you can try that may fix this problem.

  It is optimal that you have a wireless connection.  I do not recommend restoring the default settings of your printer to make sure that all old settings scan to e-mail are deleted from the printer.  Here's how:

  • From the front of your printer, press Setup
  • Touch Tools
  • Press restore defaults

  This will clear your wireless network, Web services, and other custom printer settings.

  Then, follow these steps:

  • Connect to your wireless network (run Setup under wireless settings wireless Assistant)
  • Tap the copy icon on the lower left below to enable Web services
  • If your webservices are enabled you can now configure your scan to e-mail

  There are two ways to Setup scan to e-mail:

  Method: use the scan to e-mail Wizard to set up scan to email

  Follow these steps to use scanning to e-mail Wizard in the HP software to set up the Email scanning function.

• HP OfficeJet Pro 6830 - scan to network?

  Hello

  Anyone know if it is possible to set up scan to network folder/path directly using the Officejet Pro 6830? The option does not appear on the printer control panel and requires the computer to be turned on in order and this option for the analysis to cross successfully.

  If not, are there plans to add this feature in a new version of s/w?

  Thank you

  Breleur

  HI Sylvain,.

  The model HP Offiecjet 6830 Pro does not support scanning to a network shared folder.

  For series Officejet Pro 8600 Officejet series manages this type of functionality, not the 6800 series.

  I highly doubt such a feature will become supported in the future...

  You can check the scanning to E-mail option of the printer, such only require the printer to connect to the network and need not the PC can be powered on:

  http://support.HP.com/us-en/document/c04310033

  Shlomi

• OfficeJet pro: scanning to email

  I'm unable to scan to email it keeps coming with embedded hardware not connected but all wireless works well

  tear hair help

  Hi @Nadajak,

  Welcome to the HP Forums!

  I read your post about how you can not scan e-mail with your HP printer. I'm happy to help you!

  A few questions for you:

  • What type of printer HP do you have? example: HP Officejet 8600.

  • How is the printer connected, wireless, Ethernet or USB?

  • What iOS version do you use? http://www.whatsmyos.com

  In the meantime, please try a hard reset by following the steps in this post, How to perform a hard reset, by @Rich1. It is important that the power cable from the printer is plugged directly into the wall outlet, not a surge protector.

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  I hope hear from you soon!

• 8600 pro Plus scanning for paper A4 on Mac

  8600 pro Plus scanning for paper A4 on Mac

  I'm unable to scan A4 paper on my device of 8600 by using the HP scanning Application. I have validated that I use the latest software/firmware.

  I can print on A4 paper just can't sweep.  Any help would be appreciated.

  Hi TLC20,

  Thank you for your answer! I was wondering if you are able to copy with A4 paper.

  In the meantime, try the following:

  Load A4 paper on the ADF clash.

  On a Mac, click the Apple icon, click System Preferences, click Print & Scan, select your printer in the list, click the scanning tab, then click on open Scanner.

  Make sure that the document feeder is selected not to dish. Then change the format of A4 paper.

  Hope this helps you and have a great day!

• The printer software e-all-in-one HP Officejet 4620 includes scan-to-searchable PDF function?

  The printer software e-all-in-one HP Officejet 4620 includes scan-to-searchable PDF function? If not, all printers HP still have this feature?

  Hello

  Please try the following alternative:

  http://www.PDFCore.com/p01_advancedpdfutilitiesfree/feature_09.html

  Kind regards.

• I get frequent uninvited Speedy PC Pro displays "scanning" my computer and find hundreds of virus

  I get frequent uninvited Speedy PC Pro displays "scanning" my computer and find hundreds of viruses, etc.. I did not agree to this but did visit their Web site, how they found you.  How can I get off their list to put an end to this? I read all the negative news about them.  I can't find a link anywhere on these screens to "unsubscribe."  Help?

  original title: Speedy PC Pro

  Hello

  Glad I could. Looks like you did some great troubleshooting!

  The spirit of the call, you hear

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• OfficeJet 8500 Prime will not connect to wireless for the scanning of email

  HP Officejet 8500 first.

  Western Digital N900 router

  Printer is connected to my home wireless network and wireless to my HP Pavilion laptop (which is in the same room).

  I felt for a few years and I do a LOT of scans to myself on my e-mail and rarely have problems.

  About a month ago, I got a new wireless router, and the problems started.

  I had the wireless configuration.  Printer connect to my home wireless.

  If I try to scan to e-mail, I get a message "unable to connect to the server. Check the address and the name of the server.

  I can print from my laptop very well (wireless)

  I have run the wireless network test report (which incidentially, does NOT use the default tray as specified in default values, so I have to remove the media in a status bar and replace them with paper to make turn this test).

  All passes.

  very good signal strength.

  no other network with the same ssid

  Wireless networkes detected: 3

  Channel 11

  everything looks great.

  I connect to my router (from my wireless laptop).

  My router says that the printer is on the network.

  I turned off/power on router to reset.

  I tried the reset network default printer and returning via the wireless Assistant.

  I tried another wireless (5g below)

  I got the preferred wireless network name and password several times.

  I turned the printer deactivation / activation.

  The SSID signal is using 2.4 Ghz (802.11 B + g + n) 20 / 40 mhz channel (auto) AND I ALSO tried with channel (11) just

  The router includes a 5 GHz (802.11 a + n), but the printer never sees this SSID, and tried manually enter the name and password as well.

  I get the same error every time.

  Sounds like you arehaving problems with scanning to email. Can you tell me first if you have tried all the other email accounts other than the one you are using. According to the security on the SMTP servers for the customer, you will have to go and try another account. I suggest to make a Gmail account and attempt to put in place the new feature.

  I would like to know how this happens, and I'll get back right with you!

  -Spencer

  PS I hope you had a great weekend and had a wonderful day!