HP Officejet Pro 8620: HP OJ Pro 8620 print several reports of unwanted situation

Similar Questions

• OfficeJet Pro 6830: Printer several times in the process of disappearance

  I keep having trouble with my printer. It worked fine for a few weeks, when I first bought, and then it suddenly stopped to record with my mac, despite being connected via USB.

  The first two times, as it happened, I spent a LOT of time searching through your forums, find an answer later. I'm clearly not only the person with similar problems - don't know why you guys can just put up a page on this topic and facilitate the difficulty.

  However, today I find no solutions. I don't have the technical knowledge to make things complicated and I am appauled that HP does not have a call center or lives the Charter for me - I saw the mention of these things, but I can't find where on your website that offers them. Maybe because I'm in Australia. HP has proved to be an extremely bad for making choices.

  Why my printer don't suddenly ceases to be detected? I had an old printer old until I upgraded that NEVER had this problem. Please tell me how to solve this problem. (and band not only help, but stop to happen). I rely on this printer, every day and every time it disappears, I lose a lot of time trying to get connected again.

  Hi @NaomiC,

  Welcome to the HP Forums!

  I noticed that your printer HP Officejet Pro 6830 maintains endangered, on Mac OS X 10.10 Yosemite. I'm happy to discuss this issue for you!

  A few questions for you:

  • When the printer breaks off communication with the Mac, you are still able to make copies, using the glass of the scanner of the printer? Copy of Documents.
  • Have you tried to connect the printer USB cable other ports on the Mac?
  • Have you tried another USB printer cable?

  In the meantime, please, try the procedure described in this guide, "printer offline" or "printer not responding" Message (OS X)and let me know what happens!

  Hope this guide helps and hope to hear from you soon!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

• Problem with the HP Officejet Pro 8500 printer: clean the print heads each time it is turned on

  Hello everyone,

  the printer HP all-in-one Officejet Pro 8500 (A909a - product n. CB022A) clean the print heads whenever I turn it on. This problem affects any HP Officejet Pro 8500 printer, it is not a problem only of this one I bought. It is a boring bug and annoying because each power clean print heads on involves two bad disadvantages:

  1. waste of ink (each heads cleaning process consumes little ink);
  2. too much time (2-3 minutes) to prepare the printer after plugging.

  I upgraded my printer with the latest firmware available on the HP site (firmware ver. DLM1FN1006BR), but the bug is still present.

  At this point, I ask:

  1. There is a way (or procedure) to disable automatic cleaning this useless to all power on?
  2. Can we communicate with the HP engineers or tell me how to contact directly one of them to indicate the bug and request a new firmware updated?

  Please don't tell me to leave the printer on all the time or that the printheads to each cleaning power is normal behavior! Where then are power and ink savings claimed for this printer model?

  I hope that a solution to this problem. Thanks in advance to everyone will help me!

  Maintenance when the printer is turned on is normal and is required to keep the printheads in good health (not blocked). See here for more information.

  With respect to energy savings, the printer automatically goes to low power mode when the don't feel not for awhile.  It is not necessary turn the unit on to save energy.

• OfficeJet Pro 8610: print legal size document

  Is it possible to print a document on legal size paper on the Officejet Pro 8610 printer?  If so, how can I do or where can I find instructions?  I need to print an excel document and may take up to print, but do not know how to load the paper.  The tray is too small.

  @jaztenor

  Theuser's Guide (Chapter 2, Page 24) explains how to extend the tray for legal size paper.

  NOTE: To load legal-size paper, press the blue latch located bottom left of the status bar of entry and
  Deploy the status bar.

  

  Printing preferences to specify the printer paper that you use.

  Paper size and Media Type:

  Control Panel > display icon > devices and printers > click on your printer >

  Printing preferences > paper/quality tab

  Reference, suggestions and examples:

  Printing options

  

  According to the program / browser you use present it the print job, you can reach the printing preferences in preview before printing.

  Example - Firefox:

  Browser > file > (click) Print > properties (open printing preferences)
  

  Reference, suggestions and examples:

  Manage the print with preview output before printing

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• OfficeJet Pro 8600: Printer offline and HP Support for Windows 10 don't come upward

  I'm trying to scan pictures to my computer.  Have upgraded to windows 10. My printer is connected wifi.  I bring the printer in Control Panel, set up my printer and it says printer is offline.  Indications are no good they do not appear to be implemented for users windows 10. When I try to go to the hp support for windows 10, I have just a white screen.  I am very frustrated.  I can print to the printer, but he won't let me not scan to the computer, and that's what I need.

  Hi @Procats,

  Welcome to the HP Forums!

  I understand that you cannot scan on Windows 10, with your HP Officejet Pro 8600 printer. I'm happy to discuss this issue scan for you!

  Please, try the following steps:

  Check the connection of the printer on the network and troubleshoot any problems with the printer, router, installation or connection.

• OfficeJet pro 8600 printer-how to make this program work and installation?

  I have problems printing. I wonder how to ste it to the top and do work.

  Moved from feedback

  Original title; printer Officejet pro 8600

  Hi David,

  1. what operating system is installed?

  2. what security software is installed?

  You can go through the printer manual to know how to set up the printer and make it work.

  You can also refer to these items and check if that helps.

  http://h30434.www3.HP.com/T5/printer-all-in-one-install-setup-e-g-Windows-8/How-do-I-install-printer-software-on-HP-OfficeJet-Pro-8600/TD-p/1123283

  http://h30434.www3.HP.com/T5/forums/SearchPage/tab/message?filter=labels%2Clocation&location=Forum-Board%3AInstall&q=OfficeJet+Pro+8600+printer

  Let us know if you need assistance with any windows problem. We will be happy to help you.

• OfficeJet pro 8000: Officejet pro 8000 prints the part of the document

  Have a problem with both networking Officejet pro 8000's. If you print a paginated document 4, printing two pages and stops, then 2 minutes he feeds a white sheet of paper in the printer, the printer hangs then error light on, who need to power cycle to restart. The network is in a school, unused printers for a few weeks, before now, they both work as it should.

  This problem is with a laptop with free Wi - Fi. However, even 4-page document sent to another that officejet pro 8000 prints as it should, and prints as it should when sent to a photocopier.

  The network of small schools there are ten computers wired to office, after trying to print from one of them, the same problem occurs with 2 of 4 pages printing, then a white sheet, then the printer hangs. This desktop computer will also print the same document on the photocopier without problem.

  Not very well where to go with this, help please!

  Problem solved, simply wanted the new cartridges!, but what I do not understand why the part of a document of four pages would be absolutely fine print, all the colors print as they should, then stop and hang. Power cycle printer, exactly the same result. Exactly the same on both 8000 printers?

• HP Officejet Pro 8500 prints incorrect color photo

  My new Officejet pro 8500 prints once accuate color. But then, when I print another photo that is Lavender in color.

  I restarted. I reinstalled it. The problem still persists. What else can I try?

  Gibas

  Hello Gibas,

  Welcome to the Forums of HP Support!

  It might be possible that the poor quality of the image when printing with the 8500 is due to print heads. Given that you have uninstalled, restarted, etc it may be preferable to focus on them.

  You can try to clean the print heads, this guide will show you the correct way to clean: "the following printhead appears to be missing or corrupt" or "the following printhead has a problem" Message displays on the all-in-one.

  Let me know if this can help,

• OfficeJet pro 8600 print a single vertical black line when using the charger

  OfficeJet pro 8600 print a single vertical black line when using the charger

  Hi @realestatejeann,

  I see that you have found one black vertical line when using the ADF. With a few steps, we should be able to solve this problem.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  Here is a document for the cleaning of the glass Strip and the underside of the scanner cover.

  Vertical stripes, lines or streaks on Copies, faxes or scans.

  If you need help, let me know.

  Good day!
  Thank you.

• Need Vista drivers for HP officejet pro 8550 printer

  whenever I try to load the disc, he returned with it is not compatible.

  * original title - attempts to load a wireless hp officejet pro 8550 printer *.

  Hi Gina6759,

  Please see the following link for the HP site where you can download the latest software/drivers for your printer:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?LC=en&DLC=en&cc=us&lang=en&product=3752462&

  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• inside printing with HP Officejet Pro 8000 prints pages out of order

  When you print a 3 page document with my printer HP Officejet Pro A809a print 'two-sided' setting, it prints page 1 to page 3 on the back, then page 2 on a separate sheet. How can I get the printer to print documents duplex in good condition?

  Hello

  You can check the printing preferences and duplex settings, see if you can change the order in this way.

  Set printing preferences and print

  1. In the menu file printing program, click print .

• HP Officejet Pro 8600: Printer does not print in color

  I just got the color cartridges refilled at Costco. Now, my printer does not print in color.  I printed out a diagnosis and cartridges are showing that they are full.  The actual color of magenta is a deep rose, so I know that some of the magenta is crossing. Cyan (blue) and yellow printed black on diagnostic tests.  I know that Costco filled cartridges with the appropriate color because I can see the color on/in the cartridge.  Suggestions on what to try? I bought the printer on January 27, 2013.

  Hi @monitons,

  Welcome to the Forums of HP Support!

  I see that your HP Officejet Pro 8600 printer will print correctly since fill you the ink cartridges. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand the frustration you are experiencing.  It seems that there is a problem with the print head or ink cartridges.

  To determine the cause, I would like to use this document:

  • Fixing poor print quality

  If the problem persists, I suggest you try a new complete set of ink cartridges.

  How many times have you filled out the ink in these cartridges?

  TIP: Reloaded cartridges can stop functioning over time, if the nozzle one chip or ink is damaged.

  Note: HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• My HP Officejet Pro L7680 print a blank page before every PDF print job

  My HP Officejet Pro L7680 print a blank page before every PDF print job, regardless if it's a PDF I create or a tht is sen for me.  All PDF files behave in the same way. The Document is good, but its annoying to have to go out the blank sheets and put back them in the printer.

  Hello @RMorley,

  Thank you for visiting the Forums from the HP Support! I understand that when you print pdf documents on your HP Officejet Pro L7680, it prints a blank page.

  There could be a few things gong here, we will make sure that you have not configured it to use a separator between the draw sheet:

  1. go to your devices and printers

  2. right-click on your JO L7680

  3. navigate to printing properties

  4. click on the Advanced tab

  5. click on the Separator Page

  It was empty or was there something put there? If something is listed here please delete and apply the changes.

  If there was no set of pages of separation, I would like to you to perform printing and scanning doctor > www.hp.com/go/tools- it was designed by HP to offer users troubleshooting and characteristics of fix needed to solve many common problems experienced with HP print and scan the products related to Windows computers.

  The PSDR find something, let me know the results?

  If you still print the extra, please check the size of the paper, that is - this currently fixed at?

  Please let me the following information if you still get the blank page before prints:

  1. What is your current operating system, Windows or Mac and what version?

  2. What is the connected printer, USB or wireless?

  3. If you print from the internet or e-mail you get the blank page or documents?

  Thanks again,

• HP Officejet Pro 8000 printer range makes the vertical white lines

  My HP Officejet Pro 8000 printer makes white vertical lines around text and photos.  What can I do?  I use Windows 7.  As far as I can see, the print heads don't need to be changed. Cleaning them would help? If so, how can I clean them? Thank you.

  Hello

  You can try the steps listed in this document:

  Troubleshooting print quality problems

  Let me know if it helps

• OfficeJet Pro 8100e Printer Wizard not available

  Hello

  Have installed new Officejet Pro 8100e printer under Windows 7, 64 bit professional and it prints well, but, when I double click on the printer icon in the "Devices and printers" to bring up the window that has the HP printer Assistant inside...

  The printer HP Assistant does not at all.

  I have therefore no access to printer management tools.

  I was wondering about the software on the installation CD, so I uninstalled and reinstalled via download from the website support - same result.

  Someone else had this problem?

  Anyone who has a solution?

  Grateful for any help...

  Hello

  What happens when you click on start < programs=""> HP, select the folder for your printer, then the HP software? (Listed under the printer model)

  Any specific answer?

  If the software does not work, try to run this fix and check any changes:

  http://support.HP.com/us-en/document/c03640384

  Note: Although the details of the list of the different behaviors I belive it can also help for the problem described