HP Officejet Pro 8620: iPad connects to the printer

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• OfficeJet Pro 8620: Locked out of the printer settings

  Good evening

  I was unable to print wireless so I did a network reset the unit. When I rebooted the machine, I proceeded to return to the network settings in order to capture the wireless information however I received the error "function has been locked by the administrator or the person who set up your printer".

  I'm not sure what is the problem with that I'm the one who created this printer. I assign a password to the machine, and with that, I have no option to enter in order to unlock all the features (there is usually an option under 'Tools'.).

  After some searching through the forums, I printed a wireless test and the results were a single FAILURE for Wireless on.

  Any help/suggestions would be greatly appreciated.

  Kind regards

  Mark

  He had a semi full reset, which once preformed resturned unit to its state of semi reset and allowed me to change the settings I made.

• OfficeJet Pro 8620: Analysis of problems of printer to the computer using windows 10

  I just upgraded to Windows 10 and now I'm not able to scan from the printer to the computer. I can scan the other way IE. computer to scan but is not as convenient. I had no question before the upgrade. The error message I get is

  
  

  "The analysis could not be performed because of one or more of the following problems:

  -Connection to the computer is lost.

  -L' scanning on the computer application is currently in use.

  -Application OCR is not installed on the computer.

  See the computer for details screen'.

  First of all it is connected with a usb cable, so no logical reason why the connection is lost.

  Secondly it is not used because I am trying to use it

  Third, it has baffled me because there is no reason why the OCR application is now gone, he worked before windows 10.

  and finally there is no detail on the computer screen, why it tells me that I do not understand.

  Any help would be appreciated. Thank you.

  Hello again,

  Looks like the next option is to uninstall & reinstall the printer software. This will ensure that the scan to computer option is restored.

  Please find the link below to install the printing software.

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8620-e-all-in-one-printer-series/5367611/model/5367613#Z7_3054ICK0KGTE30AQO5O3KA30R1

  Note: Esnure that the chosen operating system is win10.

  If you are facing difficulties with the installation or uninstall, please contact HP technical support to the 1-800-474-6836.

  Kind regards

  Ashish

  　

  **************

  I work for HP, here is my point of view only.

• HP Officejet Pro 8620 e-all-in-one printer windows 8

  Printer e-all-in-one-HP Officejet Pro 8620 Windows 8.

  wireless printer is. printing from iphone is OK

  Since my PC win 8 not sending a file to filesgo-printer - printer not respongding - no message.

  I have install new printer 8620 on 8600 series of drivers printer or printing only from my PC

  How can I fix the thanks of printing problems

  Hi @yosiwajcenberg , welcome to the forums there.

  I read your post on your Officejet 8620 do not print for you, on your system Windows 8. I suggest you try the following steps.

  1. go to your control panel and uninstall your printer.
  2. hold your key to Windows and the R key on your keyboard to invite the run dialogue box.
  3. Type "coil" and press enter or click OK.
  4. Select and open the drivers folder, select the x 64 folder if you have a 64-bit operating system or the w32x86 if you have a 32-bit operating system.
  5 open the 3 folder, locate the HPBXPSRENDER. DLL file and rename it to HPBXPSRENDER. OLD
  6 reinstall the printer: HP Officejet Pro 8620 e-all-in-One Printer series full feature software and drivers

  I hope that helps!

  Have a nice day

• HP Officejet Pro 8620: Wireless connection is 'hogging' my bandwidth on router

  Until this week, I have always connected my computer to my router via an ethernet cable direct. But recently I had to move my router to a different location so decided to use the wireless on my printer to connect to my computer (laptop). When I noticed that my wireless connection for the interest rate has been substantially reduced I started checking all computer products in my house (two IPAD, a desktop and my laptop). What I've discovered, it's my 8620 was "hogging" bandwidth of the connection to the router wireless. Even if the printer is not used (but on) he continues to reduce the speed of my connection to the computer. I discovered this by:

  (a) I disabled all the computers & IPADs, but left the printer on - the wireless light on the router keeps blinking like crazy

  (b) I turned off my printer with my computer and connection speed instantly jumped about 3 x the speed

  So, with the printer off, the speed of my connection to the computer is about 3 times faster. I do not quite understand this and wonder why the printer connection to the wireless router is "hogging" bandwidth when the printer is not yet used?

  Someone has an idea?

  Hey @kenz1-_,.

  Welcome to the HP Forums.

  I see that you are having problems with your router and your 8620 e-all-in-one printer Officejet. For this problem, you must contact the manufacturer of your router or one that provided you with the router for assistance.

  Please let me know if you are able to solve your problem. If you are, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet Pro 8620: Can I use the Wi - Fi access and wired on HP OfficeJet Pro 8620

  I have Linux and Mac computers on my network.  I have no difficulty in printing (usually), rarely, I can print from my Mac computer via a wireless connection.  I also have trouble sometimes maintaining an internet connection on my Mac: sometimes falls my wireless connection.

  MU question is: regardless of the operating system, is it possible to have both wired and wired connections to the printer at the same time?

  Thank you.

  # You can have USB and wired, or USB and wireless.  You can not have wired and wireless at the same time.   As soon as the Ethernet cable is connected wireless is disconnected automatically.

• HP officejet Pro 8600 cannot connect to the scanner

  HP Office jetPro 8600 NG11a, Windows 7 OS, connected to the network via an ethernet connection

  I've only had the printer for a few months. Initially, had problems with the network connection that has been resolved by manually inserting the IP address outside the DHCP range.

  I now keep getting a scanner mesagesaying is not available. I try and turn it back on, but it does not work

  I have run the analysis doctor and followed the instructions but it is unable to solve the problem.

  I uninstalled and reinstalled drivers and who does not.

  Here is mention of the IP address, but as I had all the problems before I am reluctant to interfere with the IP that the printer itself is OK.

  Nothing has been changed on my system, I have not actually used the scanner to date but notice all of a sudden the error message on my toolbar and then found that the scanner will not work.

  I would be grateful for any help.

  Much thanks 2DX

  2DX

  Thanks for responding.

  I worked my way through all the suggestions and nothing worked.

  For the moment everything is OK, I've installed a new driver of network and turn on the printer before starting the computer well.

  I cross my fingers, but it is very worrying that I had all these problems of network with a new printer.

  Cordially 2DX

• OfficeJet Pro 8625 not connected to the network - no active web services

  Just bought this printer and cannot get the active web services! Keeps telling me printer not connected to the network. Printing and scanning very well. It is connected via USB.

  Hello

  You need to connect the printer to a network in order to enable Web Services, those who will not work with a USB connection, such as those that require an internet connection.

  You can follow the steps below to connect the printer to the network and configuration for the ePrint printer:

  http://support.HP.com/us-en/document/c03721293

  Shlomi

• Printer Officejet Pro 8620: How to reset the Server Web integrated (built-in web server) on the printer Officejet Pro 8620 Pro?

  The password has been reset, but we cannot go beyond the server request the user name and password to change the other settings.  We have not had any problems to set up the printer to the computer and we are able to print and use the printer.  We just need to find EWS to change other settings.  We use Windows 7.

  Hi there @Mariko23

  Welcome to the forums,

  I understand the SAP you request a user name and password and you're looking to reset the built-in Web server to access accordingly.

  I suggest try to restore default network settings on the device, which should help you.

  On the printer, select Setup, network configuration, network by default, Yes, restart the printer.

  Good luck, I hope this helps

  

• HP Officejet Pro K550: Software to clean the print head

  I need tool box for old HP printer: HP Officejet Pro K550, for 10-64 bit Windows.
  I need a software tool to clean the print head!

  Hello

  The HP Toolbox software is no longer available for your printer for any later OS such as Windows 7, 8 or 10:

  http://support.HP.com/in-en/document/c03467279

  You can align, clean and calibrate the printhead from the printer itself by using key press combinations.

  See page 33 on its manul below to perform all the tasks of cleaning for the front panel of the printer, such as the cleaning of the printheads:

  http://h10032.www1.HP.com/CTG/manual/c00501024.PDF

  Kind regards

  Shlomi

• Office jet pro 8620: should I disable the printer without cartridge installed?

  I removed the original HP ink that was defective and took it back. Now I have the inkjet (Office jet pro 8620) without cartridges installed. The printer says not to disable so that it does not get damaged but I'll be away for a week and want to turn the printer off. I will cause damage if they do?

  Thank you. I guess I'll have to keep on like this for a week then. Too bad.

• OfficeJet Pro 8625: Question of installing the printer

  I bought a Officejet Pro 8625. It included an accessory "duplex unit". What I have to install the duplexer (which automatically make double-sided printing) if I want to do double sided prints for certain documents only?

  Hello

  You must install the duplex module because it is part of the paper for the printer path.

  You can enable or disable the use of the printer driver the duplexer by changing the print on the both sides option in the driver.

  Kind regards

  Shlomi

• OfficeJet 4630: Unable to connect to the printer

  I have been using an Acer laptop with a HP printer via a wireless router.  I had to replace the printer with a 4630, which is wireless, still has a USB port in the back.  I connected the cable from my tower to this port, then made the setup wireless according to instructions.  The printer works with the office, but not the laptop via the router.  I get no error message, nothing happens when I try to print.  Although it is a simple operation, I'm in over my head, being almost totally ignorant of Windows.  (With the help of Windows 7).  I guess the problem lies in how I have the laptop implemented, even if the old printer works perfectly with the desktop and the laptop.   The printer reported that it was connected after that I did the installation, and I have the blue light.  I know that the laptop can still access the router, as I have no problem connecting to the Internet.  Suggestions as to how I should have the laptop configured?

  Also, I got this message after you posted my message, but do not see what has been changed: "your message has been modified because the incorrect HTML code was found in the body of the message. Invalid HTML code has been removed. Please review the message and send the message when you are satisfied. »

  I solved my problem.  As I suspected, the problem is with the configuration of the laptop.  I deleted the network information and it built everything back, and now I can print to the desktop via a USB cable and the laptop through the wireless router.  Thanks for your efforts.

  RG4

• OfficeJet pro 8620: how to set up printer to turn on automatically when you receive an incoming fax on a dedicated line

  I want to configure my printer to turn on automatically when receiving incoming fax. Do I have to leave power or can I change the setting to turn on automatically with each incoming call. He is a dedicated fax line that is not connected to my computer. Also there is a sleep mode, the power led remains on when you use the sleep mode?

  Hi @mcqwats,

  Welcome to the Forums of HP Support! I see you want for your printer HP switch automatically when an incoming fax arrives. You have not the possibility to activate the automatic answer - on, but the printer must be turned on so that this function executes.

  There is however no way to set the preferences to activate the printer when it is off.

  I hope that answers your questions.

  Thank you

• OfficeJet Pro 8620: Problem with two-sided printing by default settings Officejet Pro 8620.

  On my MAC, I opened the preferences system - print & Scan - Options & supplies, the pop up window only contains two tabs: Gerneral and power levels. The other tabs such as the default settings are not displayed. So I can't set default 2 Facer of printing. In such a case, I find that I can always print both ways in the face of some software where I can change the settings for print specifically in this software. But I can't change the settings of the printer in Adobe Acrobat format, because change is always through the same interface as I mention above. How I solve the problem? I am connected to my printer via wifi. Thank you.

  

  Hello

  In Adobe Acrobat, open the print dialog box, and then click on the "Printer" button... "to access the print dialog box standard operating system.

  There should not be a default on a Mac tab, the settings can be saved as default recording these as a preset in the print dialog box, then a used preset will be default.

  Shlomi