HP OfficeJet Pro 8620: OfficeJet Pro locked 8620

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• MacBook Pro locks up in Safari

  The short problem is my MacBook Pro (end of 2013), and my co-workers 2011 MacBook Air have experienced two camera while Safari is running. Without warning of the shutdown of computers... the mouse still works, but text and clicking on do not work. It usually lasts a minute or two and the keyboard buffer works when he wakes up. Reboot also clears.

  But this week my MacBook Pro locked and is stuck. Reset don't affect it. I would be left to the user with a mobile slider page and no clicks or keyboard function. The only change is the addition of a new Trackpad Apple replace my magic mouse.

  I ' d up call apple support and after resetting the PR and a few other things, the collective decision was the computer had a software problem preventing us to solve using equipment. They suggested an Apple repair center. At that point I had to accept.

  My wife asked the new trackpad... which at that time was off and I was using the cushion on the MacBook. She suggested trying the magic mouse, and when I turned it on I return control of the mouse. I have re-installed immediately OS - X and for about a day, I have not had any problems.

  Then yesterday I had another episode of 30 second freeze.

  Any ideas or suggestions?  I don't think it's material, or I wouldn't be typing this. I went a day now, after the last frost without any problem. But I would have preferred that they don't come back too.

  Thank you.

  Safari/Preferences/Advanced - activate the menu to develop it, then go ahead and empty Caches. Quit/relaunch Safari and test. Then try Safari/history/Show History and remove all items from the history.  Quit/relaunch Safari and test. You can also try try Safari/Clear History... The downside is that it deletes all cookies. It could upset some sites no longer recognizes your computer as one that has visited the web site. Go to Finder and select your user folder. With this Finder window as the windshield, select Finder/display/display options for presenting or order - J.  When the display options opens, check "show the library folder. This should make your visible user library folder in your user folder.  Select Library./Caches/com.apple.Safari/Caches.db, and then move it to the trash.

  Go to Safari preferences/Extensions and disable all extensions. Test. If correct, enable the extensions one by one until find you which extension is causing the problem.

  Corruption Safari       See post by Linc Davis

• MacBook pro locked with a password of the firmware, Help!

  I have a macbook pro, end 2011, which is locked with a password of the firmware, and I do not know. Are their any of you know how powerful hardware hacks, and no one knows a way of hacking the firmware lock? I tried to avoide paying someone to fix my machine and unlock the firmware, then I tried a lot of material tweeks likely to pass the lock of the firmware and unlock my computer. Please help and thanks in advance for all this you find to do it yourself Tech who would rather their firmware password reset themselves. Thank you.

  See this article:

  http://osxdaily.com/2015/01/28/forgot-Mac-firmware-password-what-now/

• OfficeJet 6700: Officejet 6700 locked out of Control Panel

  I just bought this printer for my office a week ago, and has put in place for the wireless network, everything worked very well.  Over the weekend, it seems he dropped the Wi - Fi connection and when I went to restore it, I am locked out most of the settings and said that the administrator (me) locked their (no) when it was put in place.

  I plugged in an ethernet cable and I am still not able to enter the web page of the printer to access these settings.  On ethernet, I cannot ping the device from any other computer on the network.  How can I obtain this lock out of here? I'm almost ready to return this thing, it's ridiculous.

  Hello @ArcticMoet and welcome to the Forums of HP, I hope you enjoy your experience!

  I understand that you are having problems to the administrator. I would like to help!

  I would recommend doing the @Cloud_Strider in this thread hp 8600 by USING SETTINGS WINDOWS XP PRO - HOW TO REMOVE ADMIN BLOCKED ON.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• Meeting place for Dell 11 I3 pro locks screen (7139/7130) towards the top/gels

  Hello

  I have a Dell location 11 Pro I3, it's almost awesome to work after getting all the latest drivers updates, Bios, etc..

  But from time to time, the screen freezes, it seems that it only freezes when im touching the screen or using the keyboard on this (compact keyboard with trackpad).

  A few times the screen freezes for a few seconds, other times I have to put to sleep (power button) and wake up again until the screen reacts.

  I know it is a problem of editing screen, the Tablet meets the keys, keyboard typing or the trackpad when the screen is frozen.

  How will I know it when I see the movements on the screen? I see when I wake the Tablet after a freeze of all the changes I made, for example typings, Web sites change. And the sounds when I get error sound when I arrive at the end of a page, etc. The sounds come while the screen is frozen.

  Anyone have any idea how I can solve the freezing of the screen that would be amazing :)

  I've seen other posts but non of them are recent (a month or two old)

  Thanks in advance :)

  On my tablet, this problem was more caused by the Panel Auto Refresh. Download Intel drivers from the support page and install it if you don't have it already done. Then, click Start-> all-> Intel HD Graphics Control Panel Apps. Click on 'Power', then click on "Off" next to Panel to refresh.

• HP Officejet 6600: HP Officejet 6600 locked function

  We have just changed to broadband providers and have a new modem. When I went to connect the printer to the network using the wireless Assistant it says the feature is locked. I have reset to the factory settings without result.

  I installed this printer twice before with no problems so don't know why I'm now locked.

  Thank you

  Anne

  Hello @Annef1, greetings!

  Thank you HP forums and I'm happy to help you

  I will message you via the private message with some additional troubleshooting steps that should help you.

  Please check your private message Inbox.

• OfficeJet 6600 locked out.

  I would like to restore a wireless link, but I'm locked in the wireless configuration. How to get it unlocked?

  Yes, resetting clears the return to the default settings, but should allow access to all menus on the printer control panel.

• OfficeJet 8500 W/less Pro don't up the energy saving mode

  Problems with the wireless device Pro Officejet 8500 lock up after 4 hours of inactivity. All the functions work well under normal circumstances - prints, scans, faxes and copies. It is currently configured to run wireless.  Once locked, the lights and the touch screen remain but the unit is completely frozen and controls the printer or touch the printer touchscreen or buttons he will wake up. Even the switch does not shut off the unit. The only solution is to unplug the printer and turn it back on. My first cat 1 hour of HP support has been a disaster and almost laughable. I'm afraid that something is wrong with the software unit powersave, but haven't seen enough comments think it's widespread.

  All others who encounter this problem?

  At this point, if you are satisfied with the LAN cable to connect your printer to the network, then you should delete the queue of your folder of the printer and then re-run Setup from the CD.  The reason why you need to do is that the passage of wireless LAN probably caused the router without wire-to assign the Officejet a new IP address, and unfortunately, the SW printer was not able to follow the change.

  If you are unhappy not to be able to run the printer wireless, we can try some other experiences.  In the WRT54G configuration, change the renewal period of group key from the default setting to higher value it accepts.

  Also, what version of the WRT54G do you run?  Have you updated FW from the router to the latest version?  I've actually updated the WRT54G in our lab to run the firmware of tomato which allows me to schedule the router restart at 03:00.  The defects of this operation has solved many problems related to a firmware of the router.  An alternative is to put the WRT54G Router on a light timer that turns off the router for a short period of time once a day.

  Finally, it is likely the printer radio has a failure.  You should consider sharing the printer.

• OfficeJet Pro 8620: Locked out of the printer settings

  Good evening

  I was unable to print wireless so I did a network reset the unit. When I rebooted the machine, I proceeded to return to the network settings in order to capture the wireless information however I received the error "function has been locked by the administrator or the person who set up your printer".

  I'm not sure what is the problem with that I'm the one who created this printer. I assign a password to the machine, and with that, I have no option to enter in order to unlock all the features (there is usually an option under 'Tools'.).

  After some searching through the forums, I printed a wireless test and the results were a single FAILURE for Wireless on.

  Any help/suggestions would be greatly appreciated.

  Kind regards

  Mark

  He had a semi full reset, which once preformed resturned unit to its state of semi reset and allowed me to change the settings I made.

• Is there an easy way to reconnect the iPad Pro to my iPhone 6s longer hot spot?

  Whenever the iPad Pro 'locks', connecting to my iPhone 6s hottest spot goes down, I can understand.  No need to have the connection when not to use the iPad Pro.  The problem is that you have to go all the way back in the reconnection of the hotspot settings.  Is there an easier way?  I wish it would just automatically reconnect.

  Thank you

  My 2 Air iPad automatically connects when I unlock it to the lock screen. You ask to join networks disabled in the WiFi settings?

• HP OfficeJet Pro 8620: RDP 8620 Officejet prints strange lines

  I tried to find an answer to this for almost a month.

  We have a HP Officejet Pro 8620 and we want to be able to print from a remote computer to ours. The printer is shared.  We'll call the local computer pc1 and the computer remote pc2. PC1 remotes in pc2 using a standard Windows 7 Remote Desktop connection. PC1 sharing their printer with pc2 by redirect. the sharing of each resource to which is connected to it. PC1 is trying to print, and then waits. The printer that is connected to the pc1 via USB cable gives us a message that looks like this of course is not what we want when we try to print an Excel worksheet. No, this is not the complete document. This is the first 1/3 or the page and the rest is completely white. It almost looks like a code any. I installed the drivers on ppc1 both pc2. I tried the drivers universal instaslling. I was told that get this work 4 years ago was very easy, but I could not crack. Any advice or assistance would be greatly appreciated.

  Problem has been resolved by the default driver. Has not reappeared since we have updated for the generic driver for 8600. Had to install the driver on the two machines.

• HP Officejet Pro 8620 does not print, but the document is sent to the printer without error

  I bought a HP Officejet Pro 8620 and connect 2 computers via a wireless connection with the latest driver.
  In the first computer (windows 7) I can print without any problem
  On the second one (windows 8), when I try to print, I can see in the windows printer spooler file that I'm going to print. The file is sent to the printer, without error, BUT nothing happens.
  I already tried reinstalling the drivers, restart the computer, the printer. I tried to connect to a wired network. It still does not. It's very weird but I got no error, just does not print. I thought that the printer does not work, but on the second computer I can print.
  Thank you for your advice

  Hello

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• New OfficeJet Pro 8620 does not print PDF files

  I have a brand new 8620 and I use Windows 7. My printer prints a few PDFs but not most other PDF documents. I am using Acrobat Reader XI. The printer will print from MS Office.

  HELP, please!

  Hello! Welcome to the @lmel forums

  I have a few ideas that come to mind, I read the issue you're having with printing of PDF files. They are here!

  1. try to resave the PDF files that do not print and then try printing again.

  2. update of Adobe:

  Select help - search for updates. If a new update is available, it installs automatically.
  Once installed, you can restart a computer.
  Then try to print the PDF file.
  
  http://helpx.Adobe.com/Acrobat/KB/troubleshoot-PDF-printing-Acrobat-Reader.html

  3. run the print and scan the doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results.

  4. uninstalling the printer software

  Restart the PC

  Reinstall the printer: HP Officejet Pro 8620 e-all-in-One Printer series full feature software and drivers

  That should do the trick! Keep me abreast of the results!

  Have a great Wednesday

• HP Officejet Pro 8620: Selection easy printing on tray 1 or 2

  We have an Officejet Pro 8620 with extra paper tray. Tray 1 for Virgin paper, tray 2 for the paper with the logo of the company.

  Now, when we want to print to tray 2, we reject Tray 1, whereas, after a few attempts the software switches to tray 2 and printing begins.

  It is possible, before printing, to change the setting in the software, select printing for tray 2. But it's pretty heavy.

  We want an easy way to select printing for Tray 1 or the tiroir2. For example, as seen in other environments, so that we can choose to print on:

  -HP Officejet Pro 8620 (Tray 1) or

  -HP Officejet Pro 8620 (tray 2)

  This could be seen as a separate printers. How can we achieve this?

  Change the setting every time, is not a good option. In addition, we have other software that we want to configure so that they automatically print to the correct bin.

  Thank you!

  Hello @Sing020,

  Welcome to the Forums of HP Support!
  
  I would like to help you today with the addition of two copies of your HP Officejet Pro 8620 e-all-in-one printer to your Windows 7 computer to make impression on tray 1 and 2 of the State Bar an easier process for you. Can I please you follow the steps below.

  1. click on the Start menu

  2. Select devices and printers

  3. in the devices folder and printers, you should see your printer HP Officejet 8620 installation

  • Before you continue, we must determine how your printer is connected. If you have a printer Wireless HP Officejet 8620, on the front panel of your printer, tap the Setup button.  Select Network Configuration. Select the wireless settings. Touch Wireless details. Make a note of the IP address.
  • If you have the cable plugged USB printer please right click on the HP Officejet 8620 under the printers and devices folder and click on printer properties. Click the Ports Look under the list of Ports for the port selected for your printer. There should be a check mark next to one of the USB ports. If you move your mouse over the Port is expected to show you the full name (USB 0001, 0002 USB, USB 0003, etc.). Note the number of USB Port.

  4. then right click on the HP Officejet 8620 which shows currently installed on your computer. Left click on Printing Preferences.

  5. on the paper/quality tab, select the paper sizeand tray (Tray 1) .

  6. click on apply and OK

  7. right click on the HP Officejet 8620 last once and click on Printing Preferences. On the general tab, you should be able to add (Tray 1) at the end of the name of your printer.

  8. click apply and then OK to save the changes.

  9. now, must be added in the second copy of your printer. Please close devices and printers for a moment.

  10. click on the Start menu

  11. in "search programs and files" box located just above start type % temp % and press enter on your keyboard

  12. when the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.

  13. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.

  14. close the Temp folder when it is empty

  15. right-click the recycling bin on your desktop and select empty recycling bin

  16. click here to download the driver Officejet 8620

  17. when the download is complete extraction will occur and may open an install window. If an installation window opens, Please close it.

  18. click on the Start menu

  19. in the box "search programs and files" type folder and press enter

  20. when the Temp folder opens, find the file 7z. Click once 7z folder to open it , it

  21. at the top of the page, you will see the path to the file. It should show something like: Local C - users - AppData - Local - Temp-7z drive... Left click on the right side of this bar of the file path. All that will now highlight in the path of the file. Right-click on the path of the file to highlight then copy it.

  22. close the Temp folder

  23. click on the Start menu

  24 click on devices and printers

  25 click on Add a printer in the top

  26. click Add a local printer and click Next

  27. click on use an existing Port. Click the menu drop down and choose the exact same port that your HP's Officejet 8620 at current address is installed on. Press Next.

  28. If you are brought to a list of manufacturers and Printers, click disk , at the bottom right. Right click on the bar of path of file in the window "install from disk" and "Paste" in the path of the file we copied previously

  29 press on Next to complete the process of adding

  30. Once you are taken back to the devices window and normal printers, you should see two copies of your installed HP Officejet. If you see only a single copy, your computer can be grouped under the same icon. Make a right click on the HP Officejet see you and now need arrows next to the options (options print, the print properties, etc.). If you click on the arrows, you will see two copies of your printer.

  

  31. right click on the HP Officejet 8620 we set up for tray 2

  32. left click on Printing Preferences

  33. click the paper/quality tab

  34 select the paper in tray 2 trayand set the paper size

  35. click on apply and OK

  36. you can right click on your HP Officejet one more time and select printer properties.

  37. rename this copy to HP Officejet 8620 (tray 2)

  38. click on apply and OK

  Now when you try to print, when you select the file and print , you'll see a Tray 1 and a copy of your HP Officejet tray 2 . Simply choose the copy that corresponds to the status bar you want to print from.

  Please let me know if the steps I have provided to resolve your problem. It may seem like there are a lot of steps, but it's really an easy process. I wanted to give you as much detail as possible for scenarios that may occur. Good luck!

• OfficeJet Pro 8620:2 - back printing on HP 8620

  I use HP Officejet Pro on Mac OS X Yosemite 10.10.5 8620. It seems that 2 sides print has stopped working for some applications. It was working fine before. I tried to print from a Web site and selected 'double-sided' but impressions are released in the form of separate pages. I tried for a PDF with the same thing happens. I printed from InDesign (CS5) and it worked fine 2 faces. What happened and how can I run constantly? Thank you

  Hey @StudioJ,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with the printing of your Mac OS x 10.10 machine to your Officejet Pro 8620 e-all-in-one printer. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. If your printer is connected to your Mac via a USB cable, remove it.
  2. Click on your Apple icon, system preferences and printers and Scanners.
  3. Hold down the CTRL key and click the icon of your printer on the left.
  4. Click on reset printing system.
  5. Open Applications, utility and disk utility.
  6. Click "Macintosh HD" on the left.
  7. Click on verify disk permissions. This should take about 10 minutes.
  8. Click on repair disk permissions. This should take about 10 minutes.
  9. Restart your Mac.

  Now, if you removed the USB cable, plug it. Otherwise:

  1. Click on your Apple icon, system preferences and printers and Scanners.
  2. Click on the button "+" at the bottom left.
  3. Select your printer from the list.
  4. Click the check box next to and select your printer from the list.
  5. Click on Add.

  Please let me know if the results after following the above. If you are able to print double-sided, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.