HP officejet pro 8625: Windows 10 DIFFICULTY for my hp officejet pro 8625 -.

My HP Officejet Pro 8625 has stopped working with my Windows 10 HP Pavilion dv7 Notebook PC (wireless) after update Version 1607 KB3194496.

My computer can still print to our HP 8600 printer wireless.  We have another laptop (HPEnvy-windows 10) and we can always print on a printer (8600 & 8625) via wifi with this portable HP Envy.

I tried to connect the 8625 to my router with an ethernet connection.   The process of "add a printer" cannot find the printer.

The printer IS definitely on the wifi network.

I deleted the printer software and reinstalled.

I turned everything market and stop several times.

For a few days, my laptop has been blocked in the start with a blank screen mode and only the circle of points showing.  Finally, I got after the frustration only to learn that my computer will not "talk" to my printer.

My drivers are up to date.  I went through the troubleshooting of HP.  No problems are found with the printer or the network.

I received an error somewhere along the line that my cell no is not connected to the network... which is not true.

FRUSTRATION!

Hi @EJKILER,

Welcome to the HP Forums!

I have seen your posts on how you cannot install your printer HP Officejet pro 8625 on Windows 10, and I'm happy to help you!

Check that all the steps of this guide, printer not found during Network Driver Setup (Windows)and this Troubleshooting guide to wireless network and Internet (Windows 10) have been completed.

If neither guide solves the problem, contact HP telephone support for your hardware options. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

Good luck!

Tags: HP Printers

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