HP Officejet Pro 8630: Envelopes single impression that all the black

Use the same word for Mac 2011 file print envelopes once each month for years, but since I'm the new printer 8630 in August 2014, I get the occasional envelope all black (with a thin white border around) instead of the usual address.  I implemented with it to this day, but this month I do nothing will make me normal print - I tried to create a pdf file and checked all settings, so am at a loss to get a result.  Help? John

Hi @jrandsk and welcome to the Forums of HP!

I see that you are having problems printing envelope. I would like to help with that!

I suggest to remove the printer from your printing system, using this document: uninstalling the software of the printer.

Once you have deleted, I suggest to check and repair disk permissions: function to fix the permissions of all utility disk drive.

I also run your Apple updates: OS x: Mac App Store apps and OS X update

After the updates, I recommend reinstalling the e-all-in-one-HP Officejet Pro 8630 Printer series full feature software and drivers.

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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