HP Officejet Pro 8710: HP 8710 keeps going offline

Similar Questions

• HP officejet pro 8710: difference between HPOffice Jet Pro 8710 and 8715

  I just bought a HP 8715 at costco but went to Staples and their model is 8710. seller says the 8715 is a lesser model feature offered only to large stores and discount stores... is this true.  When I install with the disc, for the 8715, he keeps referring to the and said in fact on the Toolbox newsletter I have a 8710...

  Can someone clarify this for me... just want to be sure I have a good model... works well, but the difference of $10 I can come back to Staples for the 8710.

  Hello

  The HP Officejet Pro 8710 and 8715 are the same product, as part of the 8710 series.

  These are only differences commercial for the same printer, which may apply to different retailers or regions.

  You can find the specifications below, you same specification applies to both model:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8710-all-in-one-printer-series/7902014/model/7902015/document/c04959111/

  Kind regards

  Shlomi

• OfficeJet Pro 8710:8710

  Just got a 8710 OfficeJet all-in-one, and when I use the scan key on the control panel of the printer, scanner, it stores the files in your My Documents folder.  Is it possible to change where he recorded at?  I know that I can change where to save the files using the desktop icon and do a manual scan. But it always goes back to my documents for later analysis. How to change the file permanently? Thank you.

  Hello
  
  Thank you for using the HP Forums.

  Yes, you can change the Destination folder.  First make sure you have your software installed features FULL.

  You can download from this link if you have not installed the software FULL of features.

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8710-all-in-one-printer-series/7902014/model/7902015#Z7_3054ICK0K8UDA0AQC11TA930C7

  1. to the user of Scan interface, select "Save to PDF" and then click on "More" (upper right corner)

  

  2. Select 'Destination', enter the destination under the 'Save to Folder' folder, don't forget to "Save"!  Subsequently, all analyses are saved in the folder - and "Scan to Computer".

  

  Hope that helps!

• OfficeJet Pro 8710: increase the size of the copy on the HP OfficeJet Pro 8710

  Good evening. I have a HP OfficeJet Pro 8710. I make a copy of a document, and I would like to enlarge the copy. How can I access the settings to enlarge copies? Thank you.

  Hello

  Please try to control panel printer

  1. press copy.

  2, tap Settings (icon below on the left),

  3. touch Resize (you have move to the bottom of the screen 1).

  4. Select (in %) enlatge or reduce (more).

  5. press on back (closed arrow).

  6. touch black or color at xopy.

  Kind regards.

• HP OfficeJet Pro 8710: Ability of TWAIN

  Hello, I am looking to buy several scanners/printers w/ADF and need to have TWAIN cabability.  Can you tell me if the HP OfficeJet Pro 8710 has capacity of Twain?

  Hello

  Yes, the HP software include a Twain compatible, such that you will find listed by it's analysis the specs below:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8710-all-in-one-printer-series/7902014/model/7902015/document/c04959111/

• HP OfficeJet Pro 8710: 8710 Officejet Pro Maintence of software will not work

  Brand new Officejet Pro 8710 replacing Officejet Pro 8600.

  Installed all the software (I think) and am connected to my PC via USB Windows 10.

  All functions seem to work fine - scan, copy, fax and print of the PC software.

  When I open the printer software, I can't do maintenance tasks such as printing a page of diagonostics, situation report, alignment and cleaning of the print head. It is said "... impossible to print.

  I discovered I can do these tasks using the EWS in the process line, but not with the PC software.

  How to restore this functionality.

  Thank you.

  Hello @Ru3_Geep, hope you are well!

  Thank you for becoming a member of the HP Forum. It's a place dynamite to get help from the community, to get suggestions and find what has worked for others.

  I see that you are having problems running the HP printer assistant software maintenance. It seems that the problem with the software of the printer. Try the following steps:

  • Unplug the USB cable from the printer.
  • Go to control panel of configuration-programs and feature - select all of the HP Officejet printer entries and uninstall them.
  • Restart your computer.
  • Now, click http://ftp.hp.com/pub/softlib/software13/printers/OJ8710/OJ8710_Basicx64_1881.exe and install the printer drivers.
  • Connect the USB cable until you are prompted in the connection type window.

  These measures should do the trick, let me know the result!

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• OfficeJet Pro 8710: OfficeJet Pro 8710 Wireless is not available

  Hello!

  Yesterday, I buyed a new OfficeJet Pro 8710 and the first installation i the network/WiFi environment.

  After that, I can't find any option to re - activate.

  Under preferences/settings I can't fint any connection / option to re - activate

  If I try to restore settings by default/nothing happened on network connections

  How can I restore this connection?

  Thank you very much

  Hello

  Send PM. Let us know if it solves your problem.

  Thank you.

• HP OfficeJet Pro 8710 wireless configuration

  Have installed a new printer OfficeJet Pro 8710 and trying to connect via wifi. I have network credentials.  When you tap the wireless on the screen, the printer that it displays: "this feature has been disabled.  Contact the person who set up the printer.

  I am the person who set up the printer.  I tried the restore printer options, but they do not solve the problem.  How to reset the printer to the State out of the box so that I can go through the initial Setup again?

  Hello

  Thank you for using the HP Forums.

  Did you send a private Message.

  We know if it solves the problem.

  Thank you.

• OfficeJet 4620: printer keeps going offline

  OfficeJet 4620 - printer keeps going offline.  If I turn it on and turn it on, it's online for a while, but it disconnects again.  My IPad can't print on it. My Windows laptop, 10 shows as offline.  I can open his web page by entering the IP address in a browser and can ping it, but it also shows offline.  It is very annoying to have to reset the printer whenever I want to print to it wireless.  Is this to say that the wireless antenna is going wrong?  Should I buy a new printer?

  I found what caused my problem when troubleshooting the installation of a new printer. I have 2 range Extenders. They had the same ssid as my router. One of the reports of tests of the new printer had a warning about it. I changed the range extenders in order to have all 3 different SSID. Now when the ipad & printer are that both connected using the ssid for the range extender in the room with the printer, there is no problem of ipad impression. My old printer is fine.

• My MX430 keeps going offline and will not print

  My MX430 is set up for wireless printing and keeps going offline and will not print.  I reinstalled the software several times, and it continues to be.  This is my only printer and is defined as the default value.

  Hello sallyb.

  Printer offline may indicate that the printer driver is not configured correctly.  Please, try the following to resolve the problem:

  1. click on start.

  2. click on Control Panel.

  3. click on hardware and sound.

  4. click on devices and printers.

  5 right-click the MX430 printer, and then click printer properties.

  6. click on the Ports tab.

  7. make sure that the check mark is on the port that begins with CNBJNP, then click OK and try printing.

  If the port CNBJNP was already selected if please try right click on the MX430 printer and click on see what printing.  When the queue opens, click on the printer and uncheck on use printer offline by clicking on it, then try to print again.

• My computer keeps going offline when I close.

  my computer keeps going offline when I close.  It's a laptop

  Chances are, this is a setting in Power Options. Click Start > Control Panel > Classic view > Power Options and then look at how the closure of the lid is managed.

  I hope this helps.

• HP2540 keeps going offline

  Brand new [1 week] printer 2540, at startup, it goes well, [although noisy] However when not used for a while [> 1 hour] it keeps going offline, it's just across the Hall from the router and the computer, that happens every day, power light looks dull and not brilliant, I reinstalled the software I used the hp without result installation software,

  using windows 8.1 64-bit with all updates installed.

  annoying to have to keep getting up to the toggle each time, always in warranty period, might as well go back to the seller.

  John

  Thanks a lot, I'll work my way through these and report

  John

• HP OfficeJet Pro 8710: HP OfficeJet Pro 8710 print do not tried HP Print and Scan Doctor

  Hello HP Forum,

  I'm new and have read many articles on printing does not. I had this printer yesterday and I was so excited to use it! When came home... DOH! Nothing prints not! So, I used the print and Scan doctor and that fixed it... temporarily. Now it won't print and print and scan doctor said nothing! I printed something this morning, but I saw a mistake, then I went to print it again, nothing would have uttered. I'm getting a little angry that I (May) have lost $170 on this thing.

  I could really use some help please! If not, I just lost $170 on this thing.

  My system is Windows 10 1511 Pro 64 - Bit, and the printer is USB connected.

  Thanks in advance,

  HPOJPro8710

  Edit: I just tried printing HP and Scan Doctor 4.9 once again, now it works again. But this will not last forever, I need a permanent solution.

  Edit 2: I forgot to add that I intend to leave it on all the time. It is good to do? Causing my problems?  My grandparents have their HP OfficeJet Pro 8600 24/7 for I don't know how many years! haha and they have no problem!

  I got a HP OfficeJet 4630 USB connected, and I turned off each time and printed correctly. Only had to fix once with HP print and Scan doctor.

  Hi, seems that your computer is powered off the USB ports to save energy.
  Check in the Device Manager.
  Check under USB controllers.
  Check all USB hub root.

  Select power management and ensure that:

  Allow the computer to turn off this device to save power is DISABLED.

  Use a USB cable of good quality, not more than 6 feet long.

  Connect the 8710 directly to a power outlet wall.

• Printers HP Officejet Pro 8600 keeps going offline... but the menu of the printer says it's online

  I had continual problems when you try to print to my HP Officejet Pro 8600.  For example, when I try to print a word document, it indicates that the printer is offline.  I checked the printer by clicking on "see what's printing section, and then click printer.  When I view this screen, the printer offline is not checked.  In addition, the printer screen is showing that the printer is online as well.  I have a wireless connection and I am running Windows 8.1.  Thanks in advance for your help.

  Hello

  Thank you for using the forum.  You can try the following:

  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

  Hope that helps.

• HP Officejet Pro 8600 Plus: HP Officejet Pro more than 8600 mysteriously went offline today

  Hi all.  Hoping that someone out there has experienced and solved the problem, I will describe.  We have a desktop computer with Windows XP Dell, a Dell laptop with Windows 8 and several iPhone 4.  We also have a quantum Verizon FIOS router, which we installed a week ago.  (We were able to print to the printer HP of all of our devices, once the new router has been installed).  Until today, all of our devices connected to the router and our range of HP printers.  Today, we cannot print anything for the HP printer.  We uninstalled and reinstalled the printer software.  We have followed all the steps HP print and Scan doctor.  We have unplugged the printer and the router and plugged them both back.  We rebooted all electronic devices.  We ran the network Test on the printer wireless and did get the message 'no problem found.  Congratulations on the success of your wireless printer setup. "All the results of the test came as a 'PASS '.  Still no luck.  The printer is 'offline' and none of our electronic devices even recognize it.  Any help would be welcome!

  Welcome to the HP community @FedupinVA,

  I saw your post on your connection on your HP Officejet Pro 8600 more problems, and I would help him.

  Try the steps in the link below, it offers the solutions to this problem. Please try all the steps and let me know the results, as well as the problems or the error codes that you met.

  HP Officejet Pro 251dw, 276dw and 8600 Printer Series - printer keeps no connection Wi - Fi

  I hope this helps.

  If this help will testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.