HP OfficeJet Pro 8710: HP OfficeJet Pro 8710 print do not tried HP Print and Scan Doctor

Hello HP Forum,

I'm new and have read many articles on printing does not. I had this printer yesterday and I was so excited to use it! When came home... DOH! Nothing prints not! So, I used the print and Scan doctor and that fixed it... temporarily. Now it won't print and print and scan doctor said nothing! I printed something this morning, but I saw a mistake, then I went to print it again, nothing would have uttered. I'm getting a little angry that I (May) have lost $170 on this thing.

I could really use some help please! If not, I just lost $170 on this thing.

My system is Windows 10 1511 Pro 64 - Bit, and the printer is USB connected.

Thanks in advance,

HPOJPro8710

Edit: I just tried printing HP and Scan Doctor 4.9 once again, now it works again. But this will not last forever, I need a permanent solution.

Edit 2: I forgot to add that I intend to leave it on all the time. It is good to do? Causing my problems?  My grandparents have their HP OfficeJet Pro 8600 24/7 for I don't know how many years! haha and they have no problem!

I got a HP OfficeJet 4630 USB connected, and I turned off each time and printed correctly. Only had to fix once with HP print and Scan doctor.

Hi, seems that your computer is powered off the USB ports to save energy.
Check in the Device Manager.
Check under USB controllers.
Check all USB hub root.

Select power management and ensure that:

Allow the computer to turn off this device to save power is DISABLED.

Use a USB cable of good quality, not more than 6 feet long.

Connect the 8710 directly to a power outlet wall.

Tags: HP Printers

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