HP OfficeJet Pro 8710: Scan from the printer to laptop can leave laptop to the printer

Hi I have problems with the new operating system for sierra on my macbook pro. I can manually scan from my computer to the printer and can print but when I try to scan from the printer, an error message on the printer, that is the counl scan could not be completed, make sure that the computer is connected to the printer and then try again. on the computer, the message is communication Scanner cannot be established make sure your device is turned on check the connection and make sure that your network is working properly if these conditions are correct restart the device and try to scan the image. I just had a llok in HP Utility under the menu fax and scan of the computer is not activated. The message asked me to go to support, but I downloaded the drivers twice and still it will not activate the scan of the computer. What am I missing to make this work.thanks for your help

Hello

Scan of the computer can be activated that the current software was conducted before Sierra.

Software update should be available in the next few weeks to fully support the Sierra, for now just start analysis of your Mac.

Kind regards

Shlomi

Tags: HP Printers

Similar Questions

  • HP Officejet Pro 8610: Scan from ADF

    I can't get my ADF to pull documentsfor scan to computer. I loading documents in the ADF. Notification lights 'Loaded Original.' I select "scan to computer". When I hit the scan, it analyzes the glass. No error message, just no attempt ever pull the ADF.

    When I load the same origin in the ADF and press copy, no problem. He shoots. It copies. Fine.

    How can I tell the printer I want to scan my computer of the ADF?

    Note: I was on the phone with HP for more than an hour the other day. I had to turn off the printer, turn it back on, etc. thrice. So, I am not interested in the answer "have you checked if it is plugged. I'm competent enough to understand the irritable version. Thank you.

    Welcome to the HP Forums @LenaZen

    I saw your message not be able to scan from the ADF, however, you can copy the ADF very well.

    Regarding scanning from the ADF, you will need to open the HP software on your computer and check the settings for scanning to scan from the ADF and not the bed of the scanner. Copies are not handled by the software as the scans, it's why you don't have a problem with pulling copies and power by fine with the ADF.

    Here is a guide with additional information for you to see. Click on the link and select "How to scan an original of several page in one file" to see software instructions: Scan of Windows 8 with full functionality software HP for HP Multifunction printers

    I hope this has been of information!

  • OfficeJet Pro 8710: Scan to a USB key and it continues to implement one. PDF format need VFS - which is not readable - files

    I am using a 8710 Pro Officejet and scanning to a USB device...  However, when it scans to the device, it is shaped in a. VFS which is unreadable files.  How it scan to PDF?

    Hello @jmivanco,

    Thank you for showing your interest in the HP Forums! I see that when you save files to a USB Flash drive, they are saved as. VFS file. I would like to help.

    I provided a post by @Lorem_ipsum that should help: scanned photo to unusable format (*.) VFS).

    I would like to know if these measures worked for you. If they did, it's great! Give us some reinforcements by clicking on the solution and laurels, buttons that help and others see that we have the answers! Good luck!

  • OfficeJet Pro 8625: Scan to computer & printer HP Assistant

    I got a new 8625 Pro of OfficeJet and struggled with the configuration of the analysis feature.  I ran the software print and Scan doctor, who said he fixed a few problems, and now I can finally scan my computer.  However, I still have a problem with scanning the computer to the printer.  When I try to scan to the computer, there is a message on the printer screen that indicates that this feature must be enabled in the Printer Wizard.  However, when I open the Printer Wizard and click on manage the scan to the computer, nothing happens - the software simply does not.  Other selections in the Printer Wizard seem to work very well - just not this one.

    Hi thanks for dogster , for getting back to me!

    I appreciate you trying these steps. I know that you have reinstalled in the past, but there is a specific set of measures, I would try.

    I would say uninstalling the software of the printer.

    Once it is uninstalled, I suggest you put your system in clean boot mode in the configuration of Microsoft.  You can do this by following this document: How to perform a clean boot in Windows.

    Once the computer is in clean boot mode, I would suggest to reinstall the HP printer install wizard for Windows.

    Please let me know how it goes!

  • HP Officejet Pro 8600 scans to the computer windows 7

    I am using Windows 7 on my desktop at home for the first time (since a few weeks ago). I got this HP Officejet Pro 8600 for at least a year now, and it was easy scan documents using my Windows XP.

    This morning, I scanned a document on the Windows 7 system, but tonight the icon ("HP Officejet Pro 8600") does not show the scan option. I am stunned. I need to scan more than a few documents and cannot find out how to access this feature. Help, please!

    Hi delphine and welcome to the forums of HP!

    I see you have a 8600 Officejet which seems to no longer provide the analysis option. I will certainly do my best so that he could share with you scanning capabilities

    It's really weird that you get is no longer the option scan so I suggest that you run the HP print and Scan Doctor and see if it finds problems first. If she says that everything out very well we should be able to get an icon on your desktop HP Scan so that you can just open it directly.

    To do this, click the start menu, click programs principally made, click the HP folder, click on the HP Officejet Pro 8600 folder and then right click on the HP Scan, select send to and Desktop. Then, you will see an icon on your desktop that says HP Scan and you don't have to go through the HP printer Assistant longer.

    I would like to know how it goes for you!

  • HP OfficeJet Pro 8600: Scan - disable the 'Save' button with MAC OS 'SIERRA '.

    Hello world

    I have an Officejet Pro 8600 installed in a Macbook pro.

    After having upgraded to Mac OS Sierra (10.12) 'Save' button in the HP scanning software is now disabled when the save screen appears. Save documents are possible using the 'Test' option in the menu "Preferences".

    It worked fine with the latest version of 'El Captain'.

    I've searched for scanning HP new version for Mac OS Sierra, but nothing.

    Someone has any idea how to solve this problem?

    TKS in advance.

    Hello
    The HP scanning application is not compatible with Sierra, so you may experience problems.
    Remove the HP scanning by moving it to the trash, then empty the trash.

    Instead install HP Easy Scan below, it will be installed in the Applications folder:
    http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_7_0.pkg

    If you experience additional problems, ensure that the latest version of the software is installed by following HP Easy Start below:
    http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/applications/HP_Easy_Start.app.zip

    Finally, make sure that your drivers are up-to-date by clicking the Apple icon, select about this Mac and then press on software update.
    Click on the Bank on the menu bar, click Reload Page, click all update if an update is available.

    Kind regards
    Shlomi

  • My HP OfficeJet Pro 8710 will not be printed in color. I use the cartridges supplied with the printer.

    I use a Mac OS X 10.6.8

    I had hoped to connect wireless, but it wasn't the priority.  What I need is a reliable printer.  I tried several times so that it can print in color, and it only seems to work when I run a test page for the printer itself.  The diagnosis page is 100% correct.

    Do not know what to do...

    V

    Grayscale is selected in the printer driver?

  • HP OfficeJet Pro 8710: Scans PDF and editable text will not save

    When I scan a document to searchable PDF or won't save a resulting file to editable text (OCR).

    The error message says "The Application from HP could not save the file to the specified location."

    I tried to save in various different locations with the same result.

    I can save other formats including PDF and normal images.

    Hello

    Right click on the start icon and select programs and features.

    Locate the I.R.I.S OCR application and uninstall it.

    Then download and run the latest drivers for your printer below:

    http://ftp.HP.com/pub/softlib/software13/Printers/OJ871/OJ8710_Full_WebPack_1881.exe

    Once the installation is displayed, close the specified window.

    Then, right click the button start and select run.

    type %temp%, and then press OK.

    Open the last HP installation folder that begins with 7z (e.g. 7zs1234)
    Open the optional folder.
    Right-click on IrisOCR.msi (Windows Installer), then choose install.

    Once this is done, open the HP software and try to scan the image, you can see any difference?

    Kind regards
    Shlomi

  • OfficeJet Pro 8600 Scan of the it function

    Many try to frustration to get this working - statement must:

    Printer HP open in all programs

    Select "Scanner Actions."

    ... except that "Actions of Scanner are NOT an option when I open printer HP in all programs.

    How can I do to get my jazzy and expensive all-in-one (which was presented as "the answer to my dreams") as the who launched its purchase in the first place?

    Sorry to sound like a goob, but that's exactly what I am.

    Try to run the HP Print & Scan Doctor.

  • OfficeJet Pro 8710: Is there a way so I can print 2 sides by e-mail?

    I put my TI for 2 sided printing, but when I send the documents to the printer, they are unilateral.

    Is it possible to print 2 sides by e-mail?

    Thank you.

    Hello

    Unfortunately there is no way to print 2 don't sides using eprint (content by e-mail) as duplex printing is not taken in charge at this time.

  • OfficeJet Pro 8710:8710

    Just got a 8710 OfficeJet all-in-one, and when I use the scan key on the control panel of the printer, scanner, it stores the files in your My Documents folder.  Is it possible to change where he recorded at?  I know that I can change where to save the files using the desktop icon and do a manual scan. But it always goes back to my documents for later analysis. How to change the file permanently? Thank you.

    Hello

    Thank you for using the HP Forums.

    Yes, you can change the Destination folder.  First make sure you have your software installed features FULL.

    You can download from this link if you have not installed the software FULL of features.

    http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8710-all-in-one-printer-series/7902014/model/7902015#Z7_3054ICK0K8UDA0AQC11TA930C7

    1. to the user of Scan interface, select "Save to PDF" and then click on "More" (upper right corner)

    2. Select 'Destination', enter the destination under the 'Save to Folder' folder, don't forget to "Save"!  Subsequently, all analyses are saved in the folder - and "Scan to Computer".

    Hope that helps!

  • HP OfficeJet Pro 8710: Ability of TWAIN

    Hello, I am looking to buy several scanners/printers w/ADF and need to have TWAIN cabability.  Can you tell me if the HP OfficeJet Pro 8710 has capacity of Twain?

    Hello

    Yes, the HP software include a Twain compatible, such that you will find listed by it's analysis the specs below:

    http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8710-all-in-one-printer-series/7902014/model/7902015/document/c04959111/

  • HP officejet pro 8710: difference between HPOffice Jet Pro 8710 and 8715

    I just bought a HP 8715 at costco but went to Staples and their model is 8710. seller says the 8715 is a lesser model feature offered only to large stores and discount stores... is this true.  When I install with the disc, for the 8715, he keeps referring to the and said in fact on the Toolbox newsletter I have a 8710...

    Can someone clarify this for me... just want to be sure I have a good model... works well, but the difference of $10 I can come back to Staples for the 8710.

    Hello

    The HP Officejet Pro 8710 and 8715 are the same product, as part of the 8710 series.

    These are only differences commercial for the same printer, which may apply to different retailers or regions.

    You can find the specifications below, you same specification applies to both model:

    http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8710-all-in-one-printer-series/7902014/model/7902015/document/c04959111/

    Kind regards

    Shlomi

  • OfficeJet Pro 8620: can not scan from my printer on my computer

    Hello. My computer recently downloaded windows 10 and since then I can not scan from my printer to my computer (although I can scan my computer on my printer).  I get the following error message (and hp scan doctor found no problems): "the analysis could not be performed because of one or more of the following problems: - computer connection is lost, the application of scanning the computer is currently in use, OCR application - is not installed on the computer.

    Is there a way to fix this?

    Thank you!

    Hello

    Thank you for using the HP forum.

    You can download and install the software COMPLETE features of HP printing for your operating system:

    http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8620-e-all-in-one-printer-series/5367611/model/5367613#Z7_3054ICK0K8UDA0AQC11TA930C7

    Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

    How to scan to computer

    Once you have installed the software,

    1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
    2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
    3. make sure that 'enable' the Scan of the computer. Also check the tab "Automatically start Scan of the computer when I connect Windows" is to check if you want to have this feature permanently. (an example is shown below)

    Hope that helps.

  • 8710: 8710 double scan from the ADF

    Please help me understand if the HP OfficeJet Pro 8710 supports the double scanning from the document feeder. In http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA6-4026ENUC.pdf , is the line: "breeze through with double scanning multipage documents and an automatic C1900 of 50 pages (a single pass double scan 8730/40 models).  How is - a scan a stack of documents recto / verso on a 8710?

    For comparison, consider how the 6700 manages.   (A) on the computer, open "Scan HP."  (B) select "ADF." (C) place a check next to "Scan both sides (duplex).»  (D) place up to 20 originals in the document feeder.  (E) click on "search". (The ADF feeds the originals in the scanner.  On the computer, a pop-up scanning HP says: "prepare to analyze the other pages of your two-sided document.  To analyze the other side of pages 1. Remove the pages from the output tray.  Do not change the order of the pages.  2. without turning the pages at the wire, turn and place them in the document feeder according to the landmarks of placement on the device. 3. click OK when you are ready. ") F) after placing the originals rotated in the document feeder, click on 'OK '. (The HP scanning software stores the scan on your computer.)

    @gregspinney

    The technical data sheet information in small print:

    3 the single pass 50 sheets, ADF automatic duplex is available with only models 8730 and 8740. 8710 and 8720 models have an ADF 50 sheets of double mechanical

    While scanning two-sided "single pass" is not available on the 8710, it should provide an automatic duplex scanning.  The leaves should go through the printer, print one side, flip and scan the second side.

    Printer:

    All-in-one printer, HP OfficeJet Pro 8710 range

    Full software features:

Maybe you are looking for