HP OfficeJet Pro 8710: Scans PDF and editable text will not save

When I scan a document to searchable PDF or won't save a resulting file to editable text (OCR).

The error message says "The Application from HP could not save the file to the specified location."

I tried to save in various different locations with the same result.

I can save other formats including PDF and normal images.

Hello

Right click on the start icon and select programs and features.

Locate the I.R.I.S OCR application and uninstall it.

Then download and run the latest drivers for your printer below:

http://ftp.HP.com/pub/softlib/software13/Printers/OJ871/OJ8710_Full_WebPack_1881.exe

Once the installation is displayed, close the specified window.

Then, right click the button start and select run.

type %temp%, and then press OK.

Open the last HP installation folder that begins with 7z (e.g. 7zs1234)
Open the optional folder.
Right-click on IrisOCR.msi (Windows Installer), then choose install.

Once this is done, open the HP software and try to scan the image, you can see any difference?

Kind regards
Shlomi

Tags: HP Printers

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