HP Officejet Pro 910 Cup scanned pages A4 in two?

Hello

I use my 910 connected to Mac OS X and W7/64. In both cases, when you try to scan several pages from the magazine, scanned pages is reduced by a half. So an A4, I get two files, one half higher and half lower. The pages that I scan are bills that come folded and it seems he cut the pages to the crease. When scanning printed and folded the Bills it doesn´t cut files/scans.

I also use a 909 for the same purpose year I again had this problem on the 909?

Is there a change I can do then it does not behave like that?

Hi hgrunewald,

Looks like the fold is originally the document of starvation long enough to make the printer think that there is a second page. I try to bend the bend in the opposite direction to reduce it and then try again. If you continue to have the problem, you need to maybe just scan the document from the glass. Let me know what you find?

Tags: HP Printers

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