HP Officejet Pro e-all-in-8610: scan to email

Similar Questions

• HP Officejet Pro e-all-in-8610: determination of applicability of the critical Security Bulletins

  How can I determine if a "support alert" applies to the HP Officejet Pro 8610 e-all-in-one printer I own?  Since the purchase and registration it two months ago (March 2015), I received two "Support alerts.  How will I know if they apply in fact to my printer?  I'm "naïve."

  05/03/15: 

   Critical security bulletins - 05/03/2015
  HPSBPI03107 rev.2 - some HP LaserJet printers, multifunction and some HP OfficeJet company printers using OpenSSL, remote access not allowed 
  http://alerts.HP.com/r?2.1.3KT.2Zr.160zkK.LidCFu..H.iGk4.8r9Y.bW89MQ%5F%5fDELAFQb0
  Content type: printing and imaging
  OS: ALL THE

  17/04/15:  

   Critical security bulletins - 18/05/2015
  HPSBPI03322 rev.1 - HP, unauthorized access Local access control software 
  http://alerts.HP.com/r?2.1.3KT.2Zr.160zkK.LzjMyg..H.j4ho.8wYC.bW89MQ%5F%5fDSKaFUW0
  Content type: printing and imaging
  OS: ALL THE

  @hay3911

  Welcome to the Community Forum of HP.

  It seems none of them apply to your printer.

  I opened the two opinions:

  • The first notice does not list your printer - does not apply.
  • The second notice, although completely obscure in its formulation, provide a local patch page.  I clicked on that and was redirected to the Support page.  The name of the Patch is still a mystery (no surprise); I clicked on the drivers and software link (this page) and the result did not show anything about your printer / product - does not apply.

  These opinions are a bit hard to read sometimes.  You are wise to consider and track them.  There is always the chance that you could get something that you want to act.

  You can always open the Support of your printer Web site and take a look here to see what is available on this page - most of the time is there is a alert there is a notice on the Page.  At the very least, you can scan drivers for updates that might be relevant.

  Series of printer e-all-in-one-HP Officejet Pro 8610

  Always create a Restore Point before making any changes to your software!

  Overview of the system restore

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• HP Officejet Pro e-all-in-8610: HP Officejet Pro 8610 - error Code: "0xc19a0013" (printhead missing or failed)

  I bought the printer (e-all-in-one printer HP Officejet Pro 8610) in January 2015.  The printer was working properly - fax, copy and scan, until two days ago.  Now, it doesn't print at all.  Received an error code: "0xc19a0013" (missing or does not have the print head).  An expanded version of the error code reads: "the print head seems to be missing, not detected, or incorrectly installed.  Error: 0xc19a0013.   The printer uses a removable printhead, HP Ink cartridges (black) 950 and 951 (cmy).  I used the diagnosis of HP support recommendations: all software and firmware for this printer is installed. HP ink cartridges are not low or empty; remove the printhead ink cartridges and reinstall them.

  There are several steps in the recommendation of troubleshooting, but I stopped to lift the printhead.  Because of my technical inexperience, and there were too many ceveats (attention, attention, proper relocation and etc..)  with the removal of the print head which could cause problems more serious.  Then, I stopped to remove and clean the print head.  Also, used the doctor to Scan printer HP for assistance. Tool to clean the printhead does not.   What worries me most with the 0xc19a0013 error code is his explanation: the print head seems to be missing, not detected, or incorrectly installed.  I can use all the help I can get to understand what is happening with the error code that I received and the resolution of the printer malfunction.

  Contact HP technical support at the 800-474-6836 for more options.

  If you do not live in the United States / Canada region, please click the link below to get help from your region number.
  Language-country selector.

• HP OfficeJet Pro 6960 All-in-o: scan multiple pages to a pdf file

  Hello

  I recently bought this printer/scanner and I'm very happy with it. I just have a problem with the scanning. I can't find a way to save several pages in a single file. I use the document feeder and go through all the pages, but they appear as separate files. I'd appreciate any help on how to solve this problem. Thank you very much.

  Hello
  
  Thank you for using the HP Forums.

  This resource will help you:

  HP Officejet Pro 6960 series: scan a document of 6 pages 2 sides using the ADF

  Hope that helps!

• All-in-one Officejet Pro 8620: officejet pro 8620 all-in-One scan negative

  How to scan negatives and 35mm on a HP Officejet Pro 8620?  I recently read it is possible on older versions, but can not find all the information about the printer I have.  Please answer quickly because it's something I have to do for my business.

  Hello

  Negative scanning requires a special film holder (as in This example), indeed such was offered by older models and not in the past years.

  The 8620 do not offer this kind of functionality, as well as any current inkjet all-in-one device and you can't scan negatives with your printer.

  Only proffesional scanners offer a these these days, not all in one of the devices.

  Here's the only model I have managed to find to your purchase today, there could be some more and it's worth trying a such google searh:

  Digital flat HP Scanjet 5590

• HP Officejet Pro e-all-in-8610: inkjet printer HP Officejet Pro 8610 e-all-in-one wireless color and Google Cloud Print

  Hi all. I would like some advice please. I would like to know if the HP Pro 8610 e Google Cloud Print ready for use unless it is connected to a pc. Thank you.

  Hello

  Thanks for your comments.

  The Officejet Pro IS listed as a printer of Google's Cloud.

  Please click on the "HP Officejet HP e-Print printers that can use Google Cloud Print' link.

  http://support.HP.com/us-en/document/c04550279#AbT6

  Thank you.

• HP Officejet Pro 8600 all-in-o: scanning and e-mailing

  When the scanning and emailing more than one page, I send each page individually. How can I send the entire document?  I have a wireless internet connection

  Hi @ak80.

  Welcome to the Forums of HP's Support. I understand that when scanning to email you can only send one page at a time. I would like to help.

  Normally when scanning with the ADF, it will take all of the loaded pages and send them into a single file. In addition, when you are scanning from flat bed, it should ask if you have additional pages.

  Are you scanning as described in this document? HP OfficeJet Printers - scan from the control panel (computer, email, MEMORY or network folder)

  Let me know.

• HP Officejet Pro e-all-in-8610: officejet 8610, printer all in one

  I installed window 10 and my wireless printer will not work.  Do I need to download a driver or something?  Thank you

  Hi @sheilabroderick,

  Thanks or your comments.

  Did you connect your printer to the network?  We assume that it has connected since you have another PC with the printer.

  If your printer is not connected, this resource will show you how:

  Connect the printer using the Wireless Setup Wizard

  For questions offline, you can try this:
  
  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem
  
  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926 & h_lang = on & h_client = s-h-E016-1 & h_keyword = DG - PDU
  
  Hope that helps.

• HP Officejet Pro e-all-in-8610: printer does not print

  I am getting an impression-failed to get the status of the printer,

  Previously, I was able to print remotely from all computers and devices in the House. Now I can print from a computer, a PC, but not from my smart phone or iPad.

  I try that, but it did not help. But my grandson has suggested to uninstall and then reinstall the printer. It worked so now I'm all set.
  Thank you

• Printer HP LaserJet Pro M1217nfw all-in-One - scan to Email/PC

  I'll have a chance to get my machine to scan documents from the scanner to every email or save to PC, it used to work, but now does not work? I reinstalled the drivers yesterday but still no luck.

  The site of HP support for the M1217nfw of Laserjet Pro features of a "Doctor print and Scan" utility which can help: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03287318&cc=us&dlc=en&lang=en&lc=en&product=4075472
  There is additional support at: http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&lang=en&lc=en&product=4075472&

• HP officejet Pro 8500 909: HP Officejet Pro 8500 909 has not scan after downloading Windows 10

  About 6 weeks ago, I downloaded Windows 10.  Today, I tried to analyze something and received the message "no Scan Options".  So I tried to go to the Hp Solution Center and who do not respond. When I was on Windows 7, I have had no problem scanning or with the HP Solution Center.

  Hello

  You will probably need to reinstall the HP software after an upgrade of the operating system.

  Please follow the steps for exactly the problem and check for the difference:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8500-all-in-one-printer-series---A9/3752454/model/3752455/document/c04714314/

  Section ' can not analyze after upgrade to Windows 10 "should apply, or the"HP solutions Center can not run"or 'Scan is busy or in use' error with a connected printer"if it's the exact specified error when you try to open the HP solution... Center.

  If you need to uninstall the HP software, uninstall it by running the following remove utility Uninstall_L4:

  http://ftp.HP.com/pub/softlib/software12/COL31044/MP-77037-4/OJP8500vA909_Scrubber_13.exe

  Kind regards

  Shlomi

• Installation of the HP Officejet Pro L7780 all-in-One

  HP Officejet Pro L7780 all-in-One

  Windows 7 64 bit

  Hi, I have downloaded software from HP in order to install my printer. For some reason any installation fails and I would really like to help. Step by step of my installation procedure->

  I run the program "to add a series of all-in-one Officejet Pro unit

  I chose the wireless connection

  The program runs and find a printer 'Officejet Pro L7700' I select it and click Next

  He runs the installation for 5-10 seconds, and then it says that the printer was not complete.

  I ran the install several times (also after restart the printer and the computer) moved always

  The connection of printers is configured properly, to the best of my knowledge.

  It also print documents computer wireless. My problem is that I can't scan a document to your computer. When I choose the scan of the computer, it tells me that there is no scanning settings.

  I have no idea what to do...

  Hi RazorkillerC,

  You can scan from the HP software successfully?

  1. open the Solution Center, and then select settings

  2. select scan settings

  3. delete the shortcuts on the right side

  4. click on the device to update, and then close the scan window

  5. open again the scan window

  6. add shortcuts on the left side to the right side

  7. click on the device to update

  8. try scan from the front panel of the printer

  

• OfficeJet Officejet Pro 8500 has more eAiO Scan to computer scans only part of the Document

  I am trying to scan my Officejet Officejet Pro 8500 has more eAiO scan to my iMac (Mac OS X 10.6.8).) IT scans only part of the document is scanned. However, when I copy it, the entire document is printed. I was looking for, if I could change this on the officet, or the system of preferences on my mac, but couldn't find anything on the 8500. On mac, I could change something, but it was only the scans on insiders from my computer.

  Scanning directly from the Officejet comes in very handy when the digitization of books, with one hand, I have to push it and the iMac is not in reach of the officejet...

  Otherwise, I am very satisfied with the printer and everything works fine...

  Thanks for any help.

  iMac (Mac OS X 10.6.8)

  Hello

  I hope you feel better now!

  Please specify the exect option that you use to scan from the control panel of the device.

  What exect icon are you clicking after selecting the scam?

  If it is computer, try to update the latest version of the driver and check if the Scan shortcuts Manager do not appear:

  Click the Apple icon, then software updated. Be sure to select any update HP available.

  If you don't see the specific option yet, you will need to delete all HP software installed completely and install the latest version:

  * Please note that the following steps will delete all HP software installed.

  1. click on menu go (click the desktop, then watch the menu in the bar at the top of the page)
  2. Select Applications
  3 select the Hewlett-Packard folder
  4. double-click on uninstall HP application
  5 follow the uninstall to prompt to select a device to uninstall
  6. press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall
  7 approve any prompt to uninstall all HP software.

  Download and install the latest driver below:

  http://FTP.HP.com/pub/softlib/software11/COL34340/MP-85024-2/OJ_AIO_08_8500_A910_Net_Full_Mac_WW_74.dmg

  Finally, update the latest driver by clicking the Apple icon, then software updated.

  If you use another method of scan, please specify which option you use.

  Kind regards

  Shlomi

• OfficeJet Pro 8600 all-in-One connected as network printer loses connection

  In December 2011, I bought a HP Officejet Pro 8600 all-in-One to replace an Officejet 6500 as my network printer home. The 6500 worked very well on my cable, but his screen did not, I tried some of the features offered by the 8600 and I got a good price on a new warehouse of BJ. I have the 8600 connected via ethernet (not wireless), with a static IP address. All my computers on the network are running Windows XP Pro SP3 and are up-to-date with Microsoft updates. However, from one day to the next my 8600 will lose connectivity scan (Scan of the computer shows it as being disabled on all my computers at the same time, and I can't reconnect), and if I do not have anything he'll (as in a few hours) also lose connectivity impression. The only way to restore connectivity is to uninstall the HP Officejet Pro 8600 device software basis of all computers, and then reinstall the printer. I had a phone conversation and two debates with HP Technical Support; They suggested that the problem is in the firewall on the computers (but if that were the case I don't think that the loss of connectivity would occur on all computers at the same time), the IP address setting (doesn't make sense) and the printer driver is not not the latest version. I tried all the suggestions, and none of them have solved the problem. The last counselor "has raised the issue to the next level", which proved to be a Manager with no technical expertise and his only suggestion was that I have to return the printer to the merchant. I think the problem is the firmware in the printer (which, according to the 'update' on the printer option, is the latest version). Any other suggestions or experience?

  After a lot of research and find the settings that I did not know that Windows XP offered, I found that the following appear to have solved the problem I've known - at least the printer is now operational for more than 48 hours without losing printing or scan connection. Here are the steps I used:

  1. Start Control Panel  connections network and Internet

  2. Choose "network connections."

  3. Right click on "connect to the Local network.

  4. Choose "Properties".

  5. In the top window is the name of the Ethernet computer connection port, select "Configure" next to this window

  6. Select the tab labeled 'Power Management'

  7. Uncheck the box "allow the computer to turn off this device to save power".

  8. Select the "Advanced" tab

  9. Select the entry "power saving Mode".

  10. If this entry is set to change 'On' to 'Off '.

  11. Select 'OK', and then close the windows that were opened

• Cannot get the HP Solution Center to load for officejet pro L7590 all-in-one printer

  Unable to get the HP Solution Center to load. Have an officejet pro L7590 all-in-one connected wireless (through the router) on my new computer Windows 8 but had to deceive it calling it a direct connection.

  I have a new computer with Windows 8.  I managed to get my HP officejet pro all-in-one L7590 printer connected and working with software downloaded from HP.  During installation it placed an icon on my desktop (the old format disktop I love) to the center of HP solutions, but when I try to open the Solution Center a message indicates that the installation is not complete.  When I try to install more software it brings back me to the orginal installation and indicates that the device is already installed.

  I want to clarify again once my choice of installation was directly connected even if it is wireless via a router.  It was the only way I could make it work.

  The Network Configuration page was just that you will find the IP address, but you have this.  It is not as important now.  Now that I've shown you a method to help you analyze let us begin the process is not easy to get the Solution Center works again.

  I was very happy to find an official document on your computer Windows 8 and the solution Center.  I think this should help you when you select your operating system on this page.  It is titled "The scanning device estintrouvable and other related errors" and will be a little better explain what you need to try to get the Solution Center to work once again, I am.

  Let me know if you have any questions concerning one of the steps here and I will do my best to answer those as quickly as possible. I do not know a few things to do if it does not, but it is certainly the best advice to try first.