HP Officejet Pro L7780 black ink don't print, color fine printing

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• In our officejet 7000 E809 black ink is not printing. We are not alone.

  In our officejet 7000 E809 black ink is not printing. You are looking for here we are not alone: http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead/Black-Won-t-Print-HP-OfficeJet-7000-E809a... We have replaced the cartridge. How can this be repaired?

  In fact, don't you worry. I figured out how to clean the print head. And fixed it. Thank you.

• "I have a hp officejet 6500 e709 - black ink does not print." I have replaced the ink cartridge...

  "I have a HP Officejet 6500 E709 - black ink does not print." I have replaced the ink cartridge... clean the print heads and contacts... and nothing seems to work. All other colours print fine. HELP ME PLEASE.

  Before you buy a new set of PHA, you could try following the instructions on this post for a more aggressive cleaning Interior http://h30434.www3.hp.com/t5/Other-Printing-Questions/Photosmart-Premium-c309a-Black-prints-out-green-on-photo-paper/m-p/449245/highlight/true#M28673

  Try this first and post back to tell how you got.

• OfficeJet Pro 8715: Black ink only as default for OfficeJet Pro 8715?

  I want the printer to black ink only as a default value, project, to make it cheaper to print things unimportant!

  My 5180 Photosmart all-in-one offers a menu of easyunderstanding to fix.

  Everyone knows the secret :-)?

  Olov

  Hey there! @Olov1,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!

  I understand that you need your printer to print in black only.

  Please try a few steps mentioned below.

  Go to devices and printers.

  Click right, OfficeJet Pro 8715.

  Select Printer Preferences.

  Click the advance button.

  Access the printer features.

  Click on print in black and white and the menu drop down select black ink only.

  Or

  Go devices and printer.

  Click right, OfficeJet Pro 8715.

  Select the properties of the printer.

  Go to the device settings tab.

  And select the print in black color.

  Please find the below photo accessory.

  

  Let me know how it goes!

  Have a great day!

• OfficeJet Pro 8625 black ink cartridge setup snap

  I am trying to install our new printer Officejet Pro 8625 and the black cartridge (950) that came with it does not come off in place. Every time that I push it in it jumps out. I tried to use another cartridge (950) that was in our Officejet Pro 8600 and she also wouldn't install despite editing perfectly in the other printer.

  Hey @millconst ,

  Thank you for taking time in your day to ask this question on the HP Forums today!

  It's clearly a hardware problem if different cartridges component snap. I STRONGLY recommend that you call into Technical Support HP.

  If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

  HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you wish; guarantee cheque.

  I hope this helps.

• OfficeJet pro 8600 black vertical lines of print when copying

  I got a new of OfficeJet Pro 8600 a couple of weeks, and it worked fine until today, when I tried to copy something. I can always print from my pc and scan without problem, but when I try to copy a document (if I load it into the tray or put it on the scanner) the page comes out covered with black vertical lines of different sizes. It seems that this isn't the ink or the scanner since I can print from my pc and analysis very well.

  Help, please!

  This unit is plugged into a wall outlet directly? If this isn't the case, then try to connect the unit to a wall outlet directly.

  The 8600 Officejet Pro has built in the surge protector and double this feature may cause some problems.

  Also, try to reset the printer hard:
  * Unplug the unit while the printer is on
  Disconnect the other end of the power cable from the wall socket direct
  * Wait 30 seconds
  * Plug the unit to the top

  Let me know if it helps.

• OfficeJet Pro 8500 Premium a don't print from my laptop

  I have an Officejet Pro 8500 a Premium. Juice I had charging ot my driver, thinking that he would resolve the question below, but it didn't. The connection string is portable-> docking station-> ethernet to the router-> ethernet for printer.  On my laptop, I can see the printer ink levels so there is a link but when I try to print, and then select the printer Officejet 8500-(no fax), it tries to print to fax 8500 a and then jump upward with a box of fax.

  Additional information:

  I tried the following:

  -Changed the port to 8500 a fax

  -A tried to set the default printer of the fax to the network printer - received an error message: operation could not be completed (error 0 x 0000709). Double check the name of the printer and make sure that the printer is connected to the network.

  I think I got it this morning.  It seems that I had a print driver that is hidden on the laptop. I say this is because when I went to the printers and drivers in the control panel it showed no printer driver.  I then turned off my laptop, the printer is off, run a usb cable from the laptop to the printer, started the computer completely started printer and print driver has shown in printers and devices.  He is currently working.  I can't really explain why it worked, but it did.

• HOW CAN I REPLACE EXPIRED INK CARTRIDGE IN THE PRINTER ALL IN ONE HP OFFICEJET PRO L7780?

  HOW CAN I REPLACE EXPIRED INK CARTRIDGE IN THE PRINTER ALL IN ONE HP OFFICEJET PRO L7780?

  I DO NOT PRINT A LOT AND I HAVE TWO PRINTERS. THE EXPIRATION DATE ON THE CARTRIDGE, THE PRINTER DOSE NOT LET ME PRINT. I KNOW THAT THERE IS WAY TO OVERRIDE THIS PROBLEM, BECAUSE ON MY PREVIOUS PRINTER THEY REPLACES THE KEY.

  The error message itself will remain but will continue to print. This message will remain until the cartridge is replaced. Substitution is the printer printing always regardless of the error message on the display screen.

• OfficeJet Pro L7780: Officejet Pro L7780 missing of the vertical lines on text & photos

  Everything that I try to print has lack of vertical lines, text or photos. Happens if I print from my computer or if I try to copy a page directly to the printer. I went through the troubleshooting page full... the ink is all well heads, all good impression. Whenever I try to run a printer align it does not end the page. Whenever I have nothing he's trying to align printer print when its done & still cannot print the entire page. Gives me an error and says to check my documataion. I checked the book with my printer & there is nothing in this whole problem.

  Help, please!

  Hi @LockGal,

  Welcome to the Forums of HP Support!

  I see that you are having problems with your HP Officejet Pro L7780 printer aligning and printing vertical lines. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand the frustration that this must be for you. Looks like there are two separate issues. When the printer clean print heads and not properly align itself, this indicates that there is a problem with the cartridge, the print head or the line break. For vertical lines, it is usually independent for cartridges and print heads (not being is not a print quality problem). The paper type and print settings might be the problem.

  To help determine the cause have you used this document: troubleshoot print quality HP Officejet Pro L7500, L7600, and L7700 all-in-One Printer Series?

  Use the document in the order will help you determine if the print heads need to be replaced. If so, please contact HP.

  Please confirm that the vertical or horizontal lines?

  NOTE: are not replace the cartridges and printheads for vertical streaks in a print. Instead, check the paper as directed earlier in this document, or search for a document that addresses this issue. Vertical streaks on copies can often be fixed by cleaning the scanner glass.

  • L7300 of HP Officejet Pro L7500, L7600 and series L7700 each - vertical stripes, lines or streaks on Copies, faxes or scan

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• OfficeJet Pro L7780 - have to restart each job print spooler I print (Windows 7 32-bit)

  I have an OfficeJet Pro L7780 which displays offline in devices and printers constantly.  I discovered if I queue print jobs to it and then restart the print spooler all jobs will come out perfectly, then the printer will instantly be in offline mode.   Here's what I've already done for troubleshooting:

  Upgrade to the new firmware (R2011NxNxeN0)

  To factory reset # and 3-boo

  Changed ink and Printhead

  Most recent pilot 14.0 (tried Basic and IT Pro Driver)

  Rebooted and restarted computer and printer

  Tried this on a 2nd computer to Windows 7 with the same results

  Someone at - it actually use this printer under Windows 7 32 bit on the wired network port! ? !

  I was just checking if you guys have tried the update I've linked below.

  Windows 7 update critical to improve the reliability of the network connection

• OfficeJet Pro 8600: Damaged ink cartridge message

  "" After the release of a paper jam, I have received messages to replace the ink - black, magenta, yellow - cartridges (which I did), then received message that the black cartridge "appears to be damaged"-it's genuine HP and straight out of the box. The level of the yellow cartridge is recognized by my computer but the magenta watch low (despite being also authentic HP, straight out of the box). I'm suspicious that the problem is with your printer, not the cartridges - ideas?

  Dear AndyR53,

  Please follow the steps in this document:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-e-all-in-one-printer-series---N9/4322914/model/4323658/document/c02919248/

  I hope you find it useful.
  
  Greetings.
  
  * I am not an employee of HP, my work is voluntary.
  
  If this answer was helpful and clarify or solve your problem, please mark the topic as resolved and click on my next star to indicate a kudo, thank you.

• All-in-one Officejet Pro L7780: driver HP Officejet Pro L7780 will not install with Windows 10

  Recently, my HP Officejet Pro L7780 stopped printing. I uninstalled the driver and then reinstalled the driver from the HP website. Every time, when installing, I get a message that "bing bar does not work on this version of Windows. Once the installation is complete, the test page is fine but I can't print from one of the applications (e.g., WORD, Adobe Acrobat, etc.), getting an "Error printing" message, rather than each time.

  I use Windows 10. The printer was working fine since I've upgraded to Windows 10 until recently.

  I've uninstalled and reinstalled the driver several times as suggested on the HP website. Any suggestions on how to solve this problem.

  Thank you.

  Hello @AMNYC2015and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you are having errors in the print driver. I would like to help!

  I recommend to remove the cartridges ink and starting by a power reset.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I also recommend running the HP Print and Scan doctor.

  Good luck and please let me know the results of your troubleshooting operations. If this solves the problem, click on accept the Solution below, as well as others to find the answer.

  Thanks for posting on the HP Forums!

• OfficeJet Pro L7780: HP Solution Center

  I see I'm not the only one having this problem since the day of security Windows on Janualy 4, 2016. I executed issued alerts here to support.
  Basically what happens is that I can open the Solution Center, but when I try to open either Photo or Document scan I get a gray pop saying "The HP Imaging Device was not Found" it tells you so what do I do, but all of these steps have failed.

  I noticed something is in the Device Manager, devices for imaging and printers, Officejet Pro L7700 under events, I also have this message.
  Devies Imaging ' device USB\VID_03F0 & PID_2312 & MI_00\6 & 36fd2d51 & one & 0000 also requires installation. »
  Printers 'device USBPRINT\HPOfficejet_Pro_L7700\7 & 30237294 & 1 & USB001 requires installation."

  I'm a complete novice, but for me the finger seems to be pointing to my USB drivers or control. Anyone have any ideas?

  Perhaps I should mention the printer works fine

  Thank you.

  Hi @Knocklong44,

  Welcome to the HP Forums!

  I noticed that you are unable to access certain features of your HP, with your HP Officejet pro L7780 printer solution Center. I'm happy to help with this problem!

  Please, try the following steps:

  • Uninstall the software. Uninstalling the printer software.
  • Unplug the printer USB cable.
  • Clean boot the computer. How to perform a boot in Windows.
  • Disable all Antivirus programs. Disable Antivirus software.
  • Disable all firewall programs. The WF of end-to-end.
  • Create a new user account. Management of user accounts and connections (Windows 10).
  • Reinstall using the printer HP install wizard for Windows. (Expect that the software will ask you to connect the printer USB cable.)

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope these steps help!

• Solution Center does not work under Windows 7 with Officejet Pro L7780

  Downloaded the latest version of the software for Windows 7 and the first issue was when you try to do an installation complete you get a fatal error at the 96 percent mark when she did the configuration. I looked on the web and found a lot of posts on the same problem. Then, I just uninstalled and made a gradual installation.

  Main printer DRIVER installed first. Then did the functions of imaging followed by the solution Center device.

  Installed everything, but when you run the solution center it says it can't open because incomplete installation.

  The printer works from Windows 7.

  I have an XP machine and Solution Center working on it.

  Any suggestions anyone.

  This thread has resolved the problem installing the software that supports the HP Officejet Pro l7780 for use on Windows 7.

  The event viewer showed mistakes that network location for %APPDATA%\protector.exe is not found.

  Even if I couldn't run the original installation of solutioncenter.msi to work without errors in the log file, without making any changes, which has not completely solved the problem.

  Since solutioncenter, initially did not work, I decided to run solutioncenter.msi manually and look at the log file. See errors in the log file we made changes to the database with Orca solutioncenter.msi. It took us on a long road that does not initially sense that HP would put something out there that produced errors in the msi log file.

  I don't know how the setup.exe uses solutioncenter.msi?

  The changes that doesn't seem it to matter when you run the setup.exe file that is provided in the download.

  If I used the modified solutioncenter.msi or version orginal of it as downloaded from HP running setup.exe site had no importance regarding obtaining solutioncenter work in windows 7, canceled only changes in the solutioncenter log file errors.

  I had to make the following changes to the environment variables to get the full package to work, but what is strange is that I could replace the changeed solutioncenter.msi or the original solutioncenter.msi and run setup.exe, with the following environment changes didn't matter. The solution Center has worked in Windows 7 using one of the solutioncenter.exe and setup.exe.

  Apparently, setup.exe does not use the MSI directely. I think that HP responses suggested that in a previous thread.

  Add these entries (click new...) for the owner user variables and System variables:

  In the name box: APPDATA

  In the value box: %USERPROFILE%\AppData\Roaming

   

  Run setup.exe and event viewer does not display % APPDATA % Scriptures and all work.
  

   

  Thanks for all help on this.
  

• OfficeJet pro l7780 wireless works do not since the firmware update

  Is there a restore utility for an update of the firmware?  I have updated the firmware on my Officejet pro L7780 AIO hoping to solve a problem of scanning; However wireless capability has since stopped working.  I tried a static ip address - disconnect the power supply, check that the SSID and password, etc..

  The wireless network Test report page. RADIO ON IS PASS, RADIO WORK = FAIL, PASS = NOT CONNECTED ETHERNET CABLE.

  The previous Firmware before I upgraded was: R0040xxNxeN0; The version of the installed software package now is: R2011NxNxeN0.

  The printer works with a straight ethernet cable to my router Netgear Rangemax Wireless model WPN824v2. However, it seems that I can only access the printer from my laptop through my desktop computer (which is networked via ethernet to the router) wireless - and the desktop computer must be powered.

  (PS; Update does not solve problem of scanning)

  Hello world

  I increased my support to management and after having crossed some tests additional etc, it was determined that my problem is, indeed, a hardware failure.  HP offered me a replacement refurb for $245 includes taxes & shipping in both directions, as I mentioned in my last thread, they don't sell parts for this model, that's why I decided the lesser of two evils... spend more money & buy new or take the offer... I take the offer.

  Thanks for your help.

  TinyJo