HP Officejet Pro L7780: HP Officejet Pro L7780 Solution Center does not work even though I can print

Last week, Solution Center of my printer HP Officejet Pro L7780 stopped working, even though I can still print directly from applications. But I can't use the scan feature. I uninstalled and reinstalled the driver full several times (after uninstalling using uninstall_L4, cold restarted the printer, remove the DigitalImaging registry key and delete all the files in %Temp%). The re - install seems to be okay except that when I try to open the solution Center, it happens nothing except sound.

Any ideas how to solve this problem?

Thank you.

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Hello

Thank you for using the forum.

You can find the solution here:

http://h30434.www3.HP.com/T5/printer-software-and-drivers/HP-Solution-Center-fails-to-launch-cannot-...

Find the relevant video below that shows you how to "uninstall Windows 10 updates" and also "Hide updated" to prevent Windows to install the update in the future!

Windows 10 - How to uninstall & hide updates

https://goo.GL/3tWxyA

Hope that helps.

Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement

Tags: HP Printers

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