HP Officejet scan cannot be run, error "Scan cannot be performed because another program or computer uses the network device.

Hello everyone,

After you have installed Windows 8 on my desk, I lost the ability to scan with HP (Officejet 8500 pro wireless) solutions Center. Wen I click on scan (rather photo or document) I get a message: "Scan cannot be performed because another program or computer uses the network device. There is a little information on the HP site. I've tried all the suggested solutions, including several install and reinstall the HP software. The printing part works very well, and I can scan with other programs directly using the WIA driver. Now I scan documents to pdf authorizing searches, who wants me that this question be set quite often. Currently, I use my laptop for that. Everything works very well with Windows 7.

Any help would be appreciated.

Thanks, Johann

I contacted HP about this specific problem.  They informed me that it is an upgrade of Windows 8 that Twain issue and they do not support this problem.  Reinstall the current drivers of hp does not help.

Tags: Windows

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