HP P3015: ERROR ON THE PRINTER CAN'T USE. There 49.4C02 OF the ERROR AND DO WE ALLOW to ENTER IN THE MENU SETTINGS/AUTO

OUR LASERJET P3015/CE527A CAME UP WITH THE ERROR 49.C02.  HE WILL NOT ENTER

MENU/SETTINGS FOR AUTOMATIC RECOVERY.  IT COMES UP WITH THE ERROR AS SOON AS IT IS TURNED

TURN IT BACK ON AND CANNOT ACCESS THE SETTING.

This could be a few things-

First thing I would do, is try to turn the machine off and then remove the network cable from the machine.  Once extracted, try to turn the machine on and see if the error goes away. If so, there are probably a print job corrupted in the queue. Which you can remove by going in Printers and devices - the print driver for the HP - go to 'see what's printing' - right click and delete the tasks in there. If the drivers are not on a server or on your computer, you may wander and find the computer on which the print job is

Tags: HP Printers

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