HP PAST SIMPLE ERROR

Hello

I just bought new HP ENVY 15 J110tx with Windows 8.1. HP PAST SIMPLE worked very well at the beginning, but since a few days it started to show the error when I try to open it. Although I can't connect to my windows through her user account.

The error that says:-"C:\Program Files\Hewlett-Packard\SimplePass\HPSimplePass.exe".

A refrerral was returned by the server.

Please help me!

Hi @madhavagrawal ,

Welcome to the HP Forums!

I would like to take a moment and thank you for using the forum, it's a great place to find answers. You have the best experience in the HP forum, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I understand that you are experiencing a problem with the software SimplePass. You get the error "C:\Program Files\Hewlett-Packard\SimplePass\HPSimplePass.exe"

A refrerral was returned by the server. »

Here is a link to a post on the forum with a solution. HP SimplePass a referral was returned from the server

You can run The HP Support Assistant to help with updates and solve problems.

Here is a link to the Drivers from PC to laptop HP ENVY 15-j110tx and it's the last sp66143.exe Simplepass version of the 8.01.11 software.

Please let me know what solved your problem.

Tags: Notebooks

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