HP pavallion 15e019tx: laptop computer charger not covered by the warranty of 3 years?

Mr President
I pavallion computer 15e019tx hp laptop that I bought in September 2013 with 3 years on-site warranty for equipment. Now my chager does not work. When I contact support team, they simply said that the battery and charger are not in warranty!
If we are given the charger with the laptop at the time of purchase and there is no separate additional charges for the adapter, then why we are asked to pay for the replacement, if we are under warranty!

This means buying a laptop for around 40 k and then pay for coverage and then your charger is still not covered under the present... when it will stop working, you are to pay about 2 k more...

one more thing

the address for the authorized service centers and their contact details must be updated on dialy basis... you have no idea how much we - customers have to suffer...

Sorry, but I'm really angry... to get to talk to a representtive through online chat, it took me an hour to connect... and then he said that you are connected to the usa... gave me the link for the number of teams and contact with Indian support (he was really friendly, which helped me). I waited two hours to connect to the chat Indian tech support chat online and then disconnected...

What should I do now? buy a new one and tear up the papers and that Bill saying "3 years on-site warranty..."

or wait for a miracle to happen...

Hello

Not normally. All sellers are doing the same.

Kind regards.

Tags: Notebooks

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