HP pavilion 14-n019se used completely shut down.

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• Laptop HP Pavilion 15-n073sl: unable to shut down the pc

  Fifteen days ago, my computer (which I've updated for Windows 10 on 16 June) updated itself last built Windows 10, since then 4 times out of 5 I'm not able to close properly.

  I close all the programs the I click on start and closing of the option. It starts to shut, but when the screen goes black, it freezes and stuck there with all the leads keybord and internal fan on so I have to force shutdown by the Start button.

  I spoke with the support of Microsoft and they told me that it depends on the fact that HP has not released a driver for the new version of Windows 10 (build 1607 14393.187 SO).

  ... What am I what to do now? I downloaded the update from the HP Support Assistant software, but it is empty of any update. On the page of the driver of my laptop on the HP site, I found some drivers, but I don't know if I have to download them all, or I don't know.

  Hope for more assistance,

  Thanks to that answer.

  Hello

  Try the following.

  Again, open settings and select System.  Select food and sleep, and then click additional power settings - in the next window, click on "Choose what the power button" in the left pane.

  In the next window, click on "Change settings that are currently unavailable" (close), then Remove the check mark from the box against 'Turn on a quick start (recommended) '.  Click on the button Save the settings, and then close all open windows.  Stop the laptop by right clicking the icon in the Start Menu, select prompt (Admin) and click 'Yes' to the uac prompt.

  Type (or copy and paste) the following command (including spaces) and click Enter.

  Shutdown /s /t 0

  Start Notepad and when reloaded windows, hold down the Windows key and press R

  In the run box, type devmgmt.msc and press ENTER.

  In the Device Manager window, expand System devices, and then scroll to the Intel Management Engine Interfaceentry, cela a right click and select Properties.  Select the driver tab and select uninstall driver - and then proceed with the uninstall.

  Restart the computer and let Windows idle for 5 to 10 minutes just to give time to reload the driver imei.

  Restart the computer again (fast start disabled for the moment leave) and see if it will now shut down properly.

  If so, reactivate a quick start and check if it will always stop Ok.

  Kind regards

  DP - K

• My Pavilion dv7-1264nr computer laptop shuts down suddenly just in use.

  I have a notebook Pavilion dv7-1264nr intertainment.

  P/N: NB240UA

  Windows 7 64 - bit OS I've been running smoothly for about five months until today.

  I consult emails and watch a vidio utube and he just lost power.

  When I turned it back on I was presented with windows is not stopped correctly and I chose to start in normal mode.

  It ran fine for another five minutes and did the same thing.

  I had a few problems cooling fan but have always used on a four cooling fan Matt who has kept more than heating.

  I have no viruses, checked for any material conflics and found nothing Device Manager.

  I did update the BIOS when I bought the laptop with no problems, so I don't think it's that.

  I'm prety savey when it comes to understand and find problems with my PC, but it left me speechless.

  Can someone please give me some advice and point me in a direction I thought to havn't.

  Thank you

  questfor

  The behavior looks like an overheating problem.

  By chance, have any of you tried to use canned air to blow out the vents with?

  The graphics card and processor are more deeply in the unit. While the events may appear not necessarily immediate sings, there might be dust accumulate more in is not normally visible. I would like to start with the video in this post. This is a universal desktop and portable video, but looks like he's starting to discuss the books around the 2 minute mark. It is possible I missed a portable reference earlier in the video, then it may be useful to view all.

  Let me know what happens.

• Pavilion G6-1c74ca: unable to shut down system repair disc

  I tried to order the recovery disks for my laptop for the last 2 weeks and I still get the "ordering the temporary application not available - try later." Anyone know what he bad?

  Thank you. I called this morning and everything was settled.

• My laptop is operating completely normally and would never shut down on its own. __But when I try to play a game or during the plauing sometime example pes 2010 or need for speed, my laptop some time Shut down.

  My laptop Qosmio F50 works completely normally and would never shut down on its own.
  But I try to play a game pes 2010 example or the need for speed, my laptop long closed.
  It was good before, but after rebotting my computer this problem just recently started...
  I have Nvidia Geforce, DirectX 10 and all recommended Requirments for the games but sometimes I start a game or after 2 or 3 housr game it would be completely Shut Down My computer and when I would turn on the computer, he would say that it was not Shut Down normally.

  Alhajji,
  They suggested to do a factory restore, if a valid step to do.  I know this isn't the most fun thing to do, but if you restore the system failing factory (clean install of the operating system).  Then, run Windows update and update drivers.  At this point, you can install a game and test.  If the problem persists, it would look to be a possible hardware problem with the system.
  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• How to solve the problems of windows 10 shut down (power, lighting the keyboard is always on)?

  Nice day

  How to solve the problems of windows 10 shut down (power, lighting the keyboard is always on)?

  with regard to my question above. I need to hold the button of power for 5 seconds to completely shut down my laptop. even restart or sleep does not work well. I upgraded a real victory 8.1 to 10 free victory by that windows app reservation offered. IM using acer aspire v5 - 573 g i7, version gt750m, Finnish keyboard

  solutions, I tried to random searches that did not work for me.
  1 unchecking quick stop to power options
  2 disabling hibernation in cmd (types a code forgot what I have)
  3. update all drivers and bios with sites acer official drivers, driver pack solution 15.8 and utility driver update intels
  4 decommissioning intel management engine components driver 11 to 9.5
  5. go to the bios and reset to the default settings
  6 make a shortcut of "shutdown" with codes e.g. shutdown /s /t 0
  7. click Update stop

  IM thinking of reinstalling windows 10 via recovery which removes applications, files, drivers, etc. and hope this solves. I can't roll back to win 8.1 because ive done this reset before you completely clean out my system of win random 8 and trashes the restore option was gone.

  Thanks in advance

  Hello/Hallo wuschel93,

  exactly what I had. Stop number appears only after a certain time the laptop running.

  The problem is INTEL MANAGEMENT ENGINE RELATED V.11!

  I fixed it with uninstall Intel Management Engine Version 11. Windows will then install version 9.5 automatically. After that I turned off the automatic update of the driver for this device. You can also install 9.5 without uninstalling the old one, it wil crushed.

  Other manufactures also have this problem, but while Acer is still asleep, they provide a solution (including download links):

  http://h30434.www3.HP.com/T5/notebook-operating-systems-and-software/sleep-and-shutdown-issues-after...

  Maybe there are any other issues that result in the same problem. But in most cases, it's the answer. The thread Starter maybe forgotten to disable the automatic driver update or made installation of v9.5 evil?

  TEPCO

• How often should I shut down my PC?

  Hello

  I hope you don't mind me asking this question. I could not help but to know, using PC (laptop) is part of daily life, it is sometimes more than 10 hours to continue to run my laptop. So much pressure on it. In general, I'm used to shut down my PC each night before going to sleep and start the next day morning. We know all that I have other options are available also as keep my PC in standby or hibernate instead of shutdown. Now my question is what is the best way to practice in order to keep my PC in good health? I should everyday practical shout down and start over or I can keep it dormant until a few days etc. Which is good for practice? My PC is HP 430.

  Thank you

  Kind regards

  Cyberkhan

  Hello

  Check with the HP Support and their documentation online.

  There are a lot of opinions, but I prefer the way that you do now. Start and stop

  the computer frequently causes the device to heat and cool a lot which is more stress

  on the material while leaving work. If you go for 2 + hours power on the monitor
  off anyway so you should have white for any period of inactivity. Stop when
  It will be on all night is also a good initiative.

  HP support/troubleshooting & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Startup and shut down problems on Sony VGN-AR51SU laptop with Vista Ultimate

  I have a Sony VGN-AR51SU laptop which has Vista Ultimate preloaded when it was purchased. The windows product key is noted on the underside of the computer.

  The computer is configured to close, either by closing the lid or will the icon start then shut down. I don't remember which option I used to shut down the computer.
  However when I press the power button the computer immediately emits three short beeps. The hard disk icon flashes as if it is starting, but the LCD display remains black and never even a blue screen comes. Devices powered by the computer the light upward.
  Eventuallu the hard drive icon will stop blinking.
  When I put the cover towards the bottom of the computer behaves as if it ends and all devices close but the power of the computer remains on, regardless whether I am with the main power or battery.
  Obviously I can not use the starting/closing track that I have a black screen.
  I tried all the options to remove lead AC and battery close and all devices, then re-boot just on AC power or battery or any combination of these options, etc etc etc and nothing makes a little difference.
  I keep my system and software updated and this problem was one of sudden nature IE. OK one day then the problem the next time I turned on the computer.
  Make three short beeps on start uo and the fact that the screen remains black gives a clue as to the problem?

  Hi Taked,

  This seems to be a hardware problem. You must contact Sony support for assistance on the issue.

  Contact Sony technical support

  http://eSupport.Sony.com/us/Perl/select-System.pl?Director=contact&SR=NAV:support:Electronics:contact_support:ESUP

• HP 430: frequent how do I shut down my PC?

  Hello

  I hope you don't mind me asking this question. I could not help but know, using PC (laptop) is part of daily life, it is sometimes more than 10 hours should continue to work one day. So a lot of stress on this issue. In general, I'm used to shut down my PC each night before going to sleep and start the next day morning. We know all that I have a few other options available like keep my PC in standby or hibernate instead of shutdown. Now my question is what is the best practice of how to keep my PC in good health? Should I daily shout down and start again as mentioned above or I can keep it in sleep for a few days etc. Which is good for practice? My PC is HP 430.

  Thank you

  Kind regards

  Cyberkhan

  Hello

  People's choice:

  How many times you turn off your computer?

  Whenever I'm not using it.  16,23% (2 446 votes)
  Every night.  26.37% (3 974 votes)
  The weekends.  6.71% (1 012 votes)
  Only when I'm out of town.  12,78% (1 926 votes)
  If there are storms in the region.  5.02% (757 votes)
  Never a choice.  26.34% (3 970 votes)
  Others.  6.55% (988 votes)
   
  Total votes: 15 073

  Source: http://lifehacker.com/5990606/how-often-do-you-shut-down-your-computer

  No book, no rules.  I stopped machines before going to bed.

  Kind regards.

• Windows 7 won't Shut Down - continues to restart

  Hi all

  I can't get my new HP 6550 probook b to close. I can force by using the power button, but I can't stop using the Shut Down options on the screen. Can someone help me? When I force using the power button, I get a black screen that tells me that the computer has not been closed correctly and that I can't continue in safe mode. I need a solution because it drives me crazy!

  Hi Toronto1982,

  1. what happens when you try to shut down the computer?

  2. Since when are you facing this problem?

  Step 1

  Check if the problem occurs in safe mode.

  Start in safe mode.
  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Step 2

  Put your computer to boot in order to check if the problem is caused by any application.
  http://support.Microsoft.com/kb/929135

  Note: Please make sure that the computer is configured to start as usual by following step 7 of article.

  Start in normal mode and check the status.

  Step 3

  If the problem persists, check the event viewer.

  What are the information in event logs? (Event Viewer)
  b http://Windows.Microsoft.com/en-US/Windows-Vista/What-information-appears-in-event-logs-Event-Viewer

  REFERENCE:
  A computer that is running Windows 7 does not start when force you the computer to shut down
  http://support.Microsoft.com/kb/974719

  Bindu R - Microsoft Support
  Visit our Microsoft answers feedback Forum and let us know what you think

• Pavilion 15-n005tu: laptop does not completely close down

  Hi, using the 15-n005tu Pavilion. The laptop can not completely stop, after the screen turns black, power light comes on over the wifi light. The fan on too. I tried to do an update of the bios and chipset, but this has not solved the problem. Kindly help...

  Mathew

  Hello

  Try disabling the hybrid Windows 8 start - you can do the following.

  Right-click in the battery icon in the taskbar and select Power Options - in the next window, click on "Choose what the power button" in the left pane.

  In the next window, click on "Change settings that are currently unavailable" (close), then Remove the check mark from the box against 'Turn on a quick start (recommended) '.  Click on the button Save the settings, and then close open windows and stop the laptop by right clicking on the icon from the Start Menu, select prompt (Admin) and click 'Yes' to the uac prompt.

  Type (or copy and paste) the following command (including spaces) and click Enter.

  Shutdown /s /t 0

  Start the laptop and let Windows take over completely for a few minutes before checking if it is now shut down properly in the Start Menu.

  If this has fixed the problem, it may be useful by turning the quick start back on - sometimes simply remove and re-create the file will solve the problem.

  Kind regards

  DP - K

• 27 "2013 mac only shut down using the power button / stop, is this a problem or a part of the new system

  After my upgrade that Mac is not closed by using the drop-down menu option, it also seems to crash the finder.  Finder raises with force quit.  I can only shut it down using the power button.  Is this a bug/problem of a part of the El Capitan?

  Wacom tablet software is known to cause this problem. Options:

  Uninstalling the Wacom software

  Completely and remove items from connection

  The Wacom driver update

• Satellite 1400-103 works 10 min then shuts down completely in WMP or WinDVD

  Hi, I need help with my Toshiba S1400-103. Initially, it would not load WinXp. It would save power as options GUI installation process. Then I ran an installation on a different machine and then brought back the HARD drive to the S1400-103. It starts very well.
  NOTE: do not cut. I managed to load other applications successfully. The redone problem surface when I try to run Media Player or WinDVD. He is racing for 10 min and then shuts down completely. This laptop has been giving me questions since I bought it. The local repair center could not help and they advised I have bring to another center of reapair in South Africa.

  What is the cause... is a hardware inherant problem or a software problem. The amazing thing is it load Win98 perfectly and does not cut. It just does not perform normally. I did the updates to the BIOS and all.

  I'm an inch short of throughing this thing out the window.

  Please HELP someone!

  Hi Calvin,

  I think your problem is overheating is causing your laptop turn off. DVD playback generally uses a good amount of CPU, and I suspect that it's causing overheating. A sismilar situation would arise when you try to install from the installation CD. In this case, the laptop uses a lot of CPU/HDD/CD and even once will result in overheating.

  Make sure that the cooling system is free of dust and debris and that there is a sufficient air flow and cooling through the laptop.

  Also, make sure you have power for maximum performance management settings.

  Kind regards

• Vista shut down unexpectedly and repeatedly during use

  After four years of perfect performance, my 64-bit Vista Home Premium is all the sudden closure about every hour... nothing in common on the programs I was using stationary (Word, Firefox, Thunderbird, usually).  The "reccovered of the unexpected shutdown" dialog box shows the following:

  Signature of the problem:

  Problem event name: BlueScreen

  OS version: 6.0.6000.2.0.0.768.3

  Locale ID: 1033

  More information about the problem:

  BCCode:                                               d1

  BCP1:                                                    BCB1281D

  BCP2:                                                    00000002

  BCP3:                                                    00000000

  BCP4:                                                    9E686031

  OS version: 6_0_6000

  Service Pack: 0_0

  Product:                                               768_1

  Files helping to describe the problem:

  C:\Windows\Minidump\Mini033012-03.dmp

  C:\Users\Tim\AppData\Local\Temp\WER-93203-0.SysData.XML

  C:\Users\Tim\AppData\Local\Temp\WER54.tmp.version.txt

  Hello, Tlundell,

  Control 0xD1 bug: DRIVER_IRQL_NOT_LESS_OR_EQUAL

  http://msdn.Microsoft.com/en-us/library/Windows/hardware/ff560244 (v = vs. 85) .aspx

  It may be an old damaged video driver

  1. Download and install updates for your computer from Windows Update device drivers.
  2. Scan your computer for computer viruses.
  3. Check your hard drive for errors.

  Restart the computer and start typing the F8 key

  Select Mode safe mode with networking

  Download the following tool and run a scan complete to rule out malware

  http://www.Microsoft.com/download/en/details.aspx?displaylang=en&id=16

  Download the following tool.  It will determine which driver can cause the problem

  BlueScreenView-

  http://www.NirSoft.NET/utils/blue_screen_view.html

  When finished, reboot and let Windows load

  Start > type CMD

  Right-click on command prompt and select run as administrator

  Type SFC/scannow

  Press enter

  Note: There is a space between sfc and / scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Start > type CMD

  Right-click on command prompt and select run as administrator

  Type chkdsk /f /r

  Press enter

  You will receive a message about the volume must be locked and you want to analyze during the recovery.

  Press y and press enter

  Restart the computer to start the scan

  Once Windows restarts, open the event viewer > Windows Logs > application log

  Find the Winninit entry that will display the results of the analysis

  Go to update drivers and the manufacturer's website

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly
  http://support.Microsoft.com/kb/958233

  If all else fails,

  The Options or Vista recovery disk Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html this tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

• Catastrophic customer service, Pavilion dv7 laptop STILL not repaired, shuts down randomly

  I've had a Pavilion dv7-6c95dx for over 6 months now and 1 week after I bought it, the laptop began to stop randomly. Firstly that it happened sometimes, usually once a week. When this problem occurred, I had to open the Task Manager, as well as SpeedFan and Manager tasks showed that everything worked well minus 50% of their capacity and SpeedFan has indicated that all systems (HARD drive, processor, motherboard) were running at 50 degrees Celsius (when I talked with a representative from HP on the phone, they told me that their products are supposed to operate at the maximum temperature is 90 degrees Celsius). I assumed it was a small issue, and, after a few months, to see if Windows 7 because of the problem, I installed Ubuntu (Linux). The same problem. I then reinstalled Windows 7, Ubuntu and even threw in a copy of Windows 8 for good measure and the same problem kept happening, but now it would be up to 4 TIMES a DAY. It would be closed (meaning that just go to a black screen, with the familiar sound of hard-stop which makes the fan) usually when I'm either: play a video game, who does not use a lot of RAM or CPU at all and is not graphic, or watch a YouTube video, usually HD and full screen. I'd hear the fan starts pumping a little (I knew it could get loud if necessary, but it's never told fort) and usually after a minute or two, he would have hard stop and then restart itself. So after 3 months of daily irritations, I decided to take my laptop to Geek Squad in the best buy, the store where I bought the unit. Geek Squad was no help: I sent the unit in 4 TIMES and first they said that the problem was "A defective HDD," they replaced, without success, and the other 3 times, they could not reproduce the problem, so that was the MONTH wholly wasted and worn out waiting for my computer back. I then asked to call HP, in the store, because when I called HP, I was not able to get a straight answer and HP, after AN HOUR of talking on the phone in the store, with a Geek Squad Manager, has reluctantly agreed to send me a box to pack up my computer and send it to HP service center. I received a call from HP after the computer and surprise, surprise, they could not reproduce the problem either! I asked about a policy of lemon no., and they said they didn't know what to do to that, of course, continue to send the laptop. When I got my laptop, I also got an email from HP asking me to rate my experience, and after I gave them the low ratings consistenly, so only I was able to speak to a case under the name of Kevin E Manager. He told me that I have to send the laptop in for "more extensive testing" (I'm not sure what this means, should not run them not testing the most extensive possible THE FIRST TIME AROUND)?) and when I asked about the policy of lemon no., he said after I send it, they will look at "other options." This time, the heat sink has been replaced, because for some reason, the laptop was running at 90 degrees Celsius, (which never happened in all my time to possess, to the best of my knowledge) but, of course, they were unable to reproduce the original problem. When I got my laptop, there was still the problem. When I called HP back, Kevin told me that at this point, they may send a representative to my home. 15 minutes before the arrival of the local representative, the closed laptop. I was relieved, because I thought it meant that I could reproduce the problem and show him. However, after waiting for an hour, with more applications running that generally required to shut down the computer, he WORKS PERFECTLY. As a matter of fact, the representative took the home unit for 3 days, and it worked perfectly. When she returned, of course, could do nothing about it. This device has been repaired 7 times now, and it is a shame. Kevin called me today ' today - in fact, it was after 1 week of waiting for a response from "24 to 48 hours." Moreover, off the 8 times that Kevin has promised to follow with me, it was only once I received a call during the response time promised 24-48 hours-another 7 times, it's me calling to him.

  Needless to say, I am extremely disappointed by the products and the HP customer service and would certainly not bought this device from them if I had known that I have would have been treated this way.

  Hello ImUnhappyWithHP,

  I will forward this thread to appropriate to review team. Someone must be in contact with you shortly regarding your question.

  Contact will be through the forums private message feature. You can check your private messages by clicking on the icon of the little envelope next to your name in the upper right corner, once you have connected.