HP pavilion 15-ab522tx: wifi problem

When I surf the internet, I have several errors in dns which never gets fixed for troubleshooting. I tried to contact the service center, but all they do is to reinstall windows and all files m went whenever they do it! I've been there for more than 5 times, but no solution has been found and its almost 6 months today because I bought this laptop. I am facing this problem since the first day I got this laptop.

SOMEONE PLEASE HELP ME! REALLY ANNOYED WITH THIS PROBLEM

Hello @jay05,

Thank you for visiting the Forums from the HP Support! The forums are a great place where you can find solutions for your problems, with the help of the community!

I came across your post about the WiFi problem and wanted to help!  I understand that you have found the DNS errors.

First of all, try to review the steps offered by Community Member

@Great-Christine-Tree:

First of all, we have a step by step guide to guide you through the process of diagnosis here:
Troubleshooting your wireless network and Internet access

A second option is to try the following steps:
Powercycle the network:
1. turn off your laptop.
2. unplug the power to your router.
3. disconnect the power to your modem.
4. wait at least 45 seconds.
5 reconnect the modem and wait for it to come back online.
6 plug in the router and wait for it to come back online.
7. turn on your laptop and test your connection.

Turn off the power to the adapter:
1. open Device Manager. (Win Key + R > type devmgmt.msc > OK)
2. expand the network adapters.
3. right click on the Ethernet adapter / wireless, and then click Properties.
4. click on the power management tab.
5 remove the check mark next to allow the computer to turn off this device to save power.
6. click on OK.
7 test cycle.

Reset the TCP/IP settings on your PC:
1. go to your start screen/menu and type CMD.
2. right-click on the command prompt icon and select run as administrator.
3. in the window that opens type "netsh int ip reset resetlog.txt" without the quotes and press ENTER.
4 restart your PC and test.

It can also help to reset the winsock catalog:
1. go to your start screen/menu and type CMD.
2. right-click on the command prompt icon and select run as administrator.
3. in the window that opens type "netsh winsock reset" without the quotes, and then press ENTER.
4 restart your PC and test.

Reinstall the NIC drivers:
1. download the drivers from here , but do not run them again.
2. go to your Start menu/screen and type Device Manager.
3. expand network adapters.
4. right click on the wireless adapter and choose uninstall.
5 install the drivers downloaded in step 1.
6. restart your PC and test.

Test an ethernet connection:
Explicit. Test if the problem persists on a wired connection to the adapter hardware troubleshooting wireless can be directed to the appropriate areas.

Test another connection:
Many people excluded their home network as a problem if another device working on the same network. Networking is not as simple as that. Each device interacts differently with your router or modem and it is impossible to exclude the settings for this device until the laptop has been tested on another network.

If these steps do not resolve the problem, try this document published by Microsoft for network management issues: wired and wireless network problems. You can change the operating system with the drop-down list in the upper right of the document.

Source: fixes Common for wireless connectivity problems.

Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

Have a great day!

Tags: Notebooks

Similar Questions

  • Pavilion laptop g6 - Wifi problem after upgrade to 8.1 Windows

    KIM

    I have a Pavilion Notebook - C3M29EA #AB7 g6 and upgraded to 8.1 windows yesterday.

    Since then, I was unable to detect my own wifi connection while I am able to detect my neighbours. (Everything worked fine before the update).

    Any suggestions?

    -Same here.

    After an hour of time I will ever come back that I solved the problem.

    (1) go on the internet via the wired LAN port

    2) update drivers for Ralink wifi adapter

    Go: Right click on the wireless network connection icon: properties/Configure/tab Driverr/update driver

    (3) after a minute or two of updateing the PC reports that the driver has been updated

    (4) pull the network cable and turn on WiFi.

    What a pain in the anus,

    Anyway, as I said, corrected!

    Dansda.

  • Pavilion 15 r014tx: WiFi problem...

    Mr President
    I had a problem with the WiFi IE my laptop connects with my wifi (router), then I called your customer care free of charge and recorded in 3 cases already, IE 1 case Id-4777828830 23/09/2016, 2nd case Id-4777960893 on 27/09/2016 and 3rd case Id-4778059525 09/29/2016 but unfortunately my case has not been solved so far Sir I am a student and Internet is vary essential for me, please do so immediately and solve my problem as soon as possible please...
    Thanking you,
    Concerning
    RAJESH

    HI @rajeshhp110, I'll be you routing to the Department concerned.

    Please wait for assistance.

  • Pavilion g4 - 166D: WiFi problem

    Hello.. Paul, I have the same problem with the wifi driver. WiFi - PCI\VEN_14E4 & DEV_4727 & SUBSYS_1795103C & REV_01

    Hello:

    You need this driver...

    This package contains drivers for the Broadcom Wireless LAN Server supported in models cards mobile supported and operating systems.

    File name: sp57965.exe

  • Pavilion 15-n009se: WiFi problem

    I just installed windows 7, and whenever I have try ro the WIFI device it says

    "It is not enough for the performance of HP wireless button Driver.

    Hi @Alaa_Ahmed,

    Welcome to the HP Forums!

    This is a fantastic place to find answers and suggestions!

    You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums.

    Learn how to post and more

    I understand that you have just installed Windows 7 and when you try to install the wireless device you get a message that it is not enough to run the driver of HP wireless button.

    Did you install from a disk at retail or by using the recovery options?

    If you installed from a retail copy, go to the HP software and driver Page and enter your model and click go.

    Once the correct model has been displayed on the next page, click Find now, this allows it to scan your system and will produce a list of recommended software and drivers.

    If you used a recovery option please run HP updates recommended the HP Support Assistant to get one.

    If you still have a problem where you get the driver you trying to install?

    To say thanks for the reply please click the thumb below.

    If this gave a solution please inform people by choosing the solution provided.

    Good luck and have a great weekend!

  • HP pavilion dv6 1241et: Wifi problem

    My computer hp laptop pavilion dv6 1241 and. Work of the laptop good but a little bit older. Computer laptop wifi card second time first time change error card error wifi with guarante the second time no guarantee that I use the ethernet cable. I upgrade ram and wifi card. Please give me advice

    for the wifi card I can't find anything on the replacement, then you want to stay with the one you've got, or buy an external

    For RAM, the requirements for the upgrade are:

    201 pine, at 800 MHz, PC2-6400, DDR2 SDRAM Small Outline Dual In-Line Memory Module (SODIMM)

    or something like that

  • Pavilion 17 t: WiFi limited connectivity issues (Intel AC 3165)

    I recently bought a Pavilion 17 t at Costco. Overall, I love the computer. But he has a major problem, which is unacceptable for a laptop. The wifi keeps does not. I have not found a model of either.

    I will be connected to my wireless network, and then all at once the internet will stop working. Still, it shows connected to the router, but cannot access the internet. I contacted HP support twice about this now, and their solution did not solve the problem. The BIOS has been updated, the driver has been updated, Windows 10 has been updated, the wireless driver has been uninstalled and reinstalled. I still have the problem. If I try a reboot when this happens, reboot is very, very long time. I have it clocked 2 minutes before I did a restart button Manual power on it. But the problem of restarting seems to occur whenever the wifi problem happens (assuming I do a restart). I tried to turn the wifi market, and that is difficult. He often turns back on as soon as I turn it off, or does not at all meet my attempts.

    If I connect a wired connection to the laptop, I am able to connect to the internet again. All other devices on the wireless router will still function properly when this computer does not work.

    What would be my next steps to try to solve this problem? More information if you would like me?

    HP Pavilion 17-g133-cl

    (Edit: Add product and OS info, correct a few grammatical errors.) Add the step 'Click 'OK' ').

    Well, I was all over the internet trying to solve this problem I had the same experience. I found a solution and I signed up just to post on these forums. This problem has been a nightmare and I wanted to share.

    My machine is HP Pavilion 17 G1337-CL, which has the ac3165 Intel (r) Dual Band Wireless. (I did a hardware change by exchanging on the HARD for one SSD drive)

    The problem I had was produced by the Windows power management system. When I went to a few minutes, without access to the internet it would be close. I could open a browser window, but if I was not actively sends or receives data, the connection would be closed.

    It's the solution of two parts (10 Windows):

    PART 1

    Start menu right click Windows

    Select "Device Manager".

    Open "network cards" from the drop-down list

    Right-click "Inter (R) dual band wireless AC-3165.

    Select "Properties".

    Select the tab "power management."

    Uncheck the "Allow computer to turn off this device to save power".

    Click on 'Ok '.

    PART 2

    Right click "RealTek PCIe FE Family Controller"

    Select "Properties".

    Select the tab "power management."

    Uncheck the "Allow computer to turn off this device to save power".

    Click on 'Ok '.

    Restart the computer (don't know if it's necessary, but I always restart)

    It fixed for me.

    I found part 1 on several forums, but I had to find part 2 on mine. I was connected to the internet for nearly 24 hours without a single loss of connection! Essentially, the driver for the controller has been close and do not restart properly. Without the controller, the wireless adapter cannot communicate with the system.

    Sincerely, I hope this helps, it is a beast of a problem and was all-consuming for my last three days off!

  • iPhone wifi problem 6

    iPhone wifi problem 6

    And what is this WiFi problem? No one here is a mind reader.

  • iPhone WiFi problem

    Hey, my iPhone 5s has a Wifi problem. I'll send text messages, but will not work iMessage. I can receive emails and receive phone calls. But, when I open my apps video/social media (Youtube, Amazon, Instagram, Snapchat, video etc.), the wifi does not work. Can someone tell me how to fix it? Thank you

    Here's a tip for the user on the problems of Wi - Fi. Suggest from the top and bottom. Maybe one of them will help you.

    (1) perform a forced reboot: hold the Home and Sleep/Wake buttons simultaneously for about 15-20 seconds, until the Apple logo appears. Leave the device to reboot.

    (2) resetting the network settings: settings > general > reset > reset network settings. Join the network again.

    (3) reboot router/Modem: unplug power for 2 minutes and reconnect. Update the Firmware on the router (support Web site of the manufacturer for a new FW check). Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (recommended for 2.4 to 20 MHz bandwidth).

    (4) change of Google DNS: settings > Wi - Fi > click the network, delete all the numbers under DNS and enter 8.8.8.8 or otherwise 8.8.4.4

    (5) disable the prioritization of device on the router if this feature is available. Also turn off all apps to VPN and retest the Wi - Fi.

    (6) determine if other wireless network devices work well (other iOS devices, Mac, PC).

    (7) try the device on another network, i.e., neighbors, the public coffee house, etc.

    (8) backup and restore the device using iTunes (ask for more details if you wish).

    https://support.Apple.com/en-us/HT201252

    (9) go to the Apple Store for the evaluation of the material.

    Council: https://discussions.apple.com/docs/DOC-9892

  • 10 Windows WiFi problems

    Hello

    I have a Windows 10 partition on my MacBook Pro (Early 2015) retina. I use Windows on a regular basis, and recently, I have a lot of problems with my WiFi. Today, I completely lost my private WiFi connection and I can't solve this problem. I restarted my router several times and nothing has changed. I installed the Windows updates before - maybe that's the reason? Is it possible to reinstall the Boot Camp software? I currently have version 6.0. I can only find the versions 5.x on Apple's site. Or how can I fix this? In my device manager, the card network Broadcom 802.11ac is listed and even my router said: that the MBP is connected to WiFi. The network card is also says that I'm connected to the network, but access is limited (no internet access). WiFi works fine on my other devices like my iPhone 6 s. If you need anything else to know, feel free to ask.

    Thank you in advance.

    This might help: http://techsupp0rt1on1.blogspot.fr/2013/12/windows-7-wifi-problem-solutions-with .html

    Another discussion had the same problem as you and kind of figured it: Bootcamp wifi detects only after updating mac OS x wifi networks

  • Got wifi problem ios 9, how to fix? Help me

    WiFi problem

    Writing an effective question of communities to Support Apple - https://discussions.apple.com/docs/DOC-5931

  • iPhone wifi problem 6 ios 9.2.1. WiFi show still unable to join or incorrect password! Help, please

    iPhone wifi problem 6 ios 9.2.1. WiFi show still unable to join or incorrect password! Help, please

    You need the correct password to join any Wi - Fi hotspot which are not free.

    When you try to connect to Wi - Fi.

    Have you tried

    Settings > general > reset > reset network settings?

  • P500 Lenovo WiFi problem

    Hello

    I have laptop Lenovo P500 running under windows 10. Recently, I have wifi problem. The problem is that when the laptop is not connected to the charger wifi does not work. Sometimes, it is connected to the network, but shows a limited access, sometimes wifi is diseabled. Even after I troubleshoot it seems to work for a few minutes. but then, it's the same problem.

    Note: there is no problem with wifi when the laptop is connected to load it (works fine). The problem is that when the tower is not connected to the charger. For this reason, I always the laptop is connected to the charger.

    All solutions?

    anupshakya wrote:

    Hello

    I have laptop Lenovo P500 running under windows 10. Recently, I have wifi problem. The problem is that when the laptop is not connected to the charger wifi does not work. Sometimes, it is connected to the network, but shows a limited access, sometimes wifi is diseabled. Even after I troubleshoot it seems to work for a few minutes. but then, it's the same problem.

    Note: there is no problem with wifi when the laptop is connected to load it (works fine). The problem is that when the tower is not connected to the charger. For this reason, I always the laptop is connected to the charger.

    All solutions?

    I don't know if this is related to your problem, but using the battery will cause the unit to run in a different way compared to the mode high performance when it is plugged. So you can try to change the power plan to high performance in battery mode. Of course, this will cause a more rapid evacuation of your battery.

  • HP Pavilion dv7-6c27cl: which is right for Hp pavilion dv7-6c27cl wifi driver

    Installed windows 7 64 bit, but none of the drivers on the HP site wifi worked! Anyone know what is the right for Hp pavilion dv7-6c27cl wifi driver

    Hello:

    You need the driver for the wireless card model that your laptop is...

    http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=5060881&swItemId=ob_105197_1&swEnvOid=4058

  • WiFi problem after upgrade to Windows 10

    Greetings!

    I read a few posts on WiFi problems after the (improper) upgrade of Windows 10. I have a ThnkPad T530 which I've upgraded to Windows 10 Windows 7 in September (too late to roll back). Here's my question:

    I have three computers on my desk. This standard T530 running Windows 10, a ThnkPad E555 running Windows 7 and a Dell running Windows 8. I used all three last Friday. I installed Norton on all three Friday and everything went without a hitch. When I first started their return to the top of this morning, the two others came online as usual. The ThinkPad T530 connected by a router in the company, but has no access to the internet. I can connect to the hotspot on my phone and it connects fine. I tried to turn the WiFi connection and then turn it on again, restart, by killing and restarting the business connection, etc. Nothing changes.

    Help, please

    Ben

    Try the following:

    Open administrator command prompt:
    http://winaero.com/blog/how-to-open-elevated-command-prompt-in-Windows-10/

    Then, run this command:
    netsh int ip reset c:\resetlog.txt

Maybe you are looking for

  • HP Pavilion 15 laptop: Bluetooth

    Fact my computer laptop bluetooth support and can say my laptop specifications

  • A domain controller can support several domains?

    We have two companies that will merge all of their IT infrastructure.  Currently, each company has its own domain.  I'm trying to find out whether or not a single domain controller can support both networks/domains, or if we will have to manage two s

  • Install W7 successful A61E - BIOS level

    Anyone out there successfully updated the BIOS of the A61/A61E to the latest version (2ZTKT44b)? However someone has W7 (32) running with 2ZKT40AUS BIOS level? No help forthcoming on this.  I'm very nervous about doing an upgrade of the BIOS because

  • Black area around / next to the photo in Windows 7 Photo Viewer

    My wife has a macbook pro with windows parrallells installed. Had his screen calibrated for photography, but didn't like what he was doing to his photo - his photos were too dark. She went to 'show the color calibration' and changed back to "previous

  • Using Cisco Client to site VPN on a behind a NAT ASA 5520

    I apologize if this has been asked and we answered in the forums.  I looked, and while I found a large number of entries that were dancing all around this question, I never found nothing which addressed this specific issue.   We currently use an ASA