HP Pavilion 15 laptop: amd driver update after that upgrade from win 10 leads to the boot failure.

I have a HP Pavilion 15 laptop.

After I my windows 8.1 upgarded to win 10 and decided to update my graphics driver amd, after the installation of update to the course to restart commissioning hangs at the hp logo (sometimes to start startup repair, then fails).

This only happens on this specific driver update... do not update this driver translates by "display driver stopped working / crashed and now has recovered" message.

is this a problem with the update of the driver or I can't use this update in win 10?

Hey @AnjaneyaAnand,

Welcome to the Forums of HP Support! This is a great place to find solutions and help our community!

For starters I would say that the HP Support Assistant running.

Here are some useful links for the HP Support Troubleshooting Wizard or by downloading the latest version:

HP Support Assistant

HP computers - using HP Support Assistant (Windows 10, 8, 7)
With the help of HP Support Assistant (Windows 7, Windows Vista)
HP PC - troubleshooting HP Support Assistant (Windows, 10, 8)
HP PC - troubleshooting HP Support Assistant (Windows 7)

I highly recommend to run the Windows Update tool that it can find and update all the old drivers or missing you need.

Please hold me.

By pressing the Thumbs Up button below, you can always say thank you!

See you soon,.

TechSurge.

Tags: Notebooks

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