HP Pavilion 15 laptop: computer plays no DVD

Hello

When I put a DVD on my laptop it not overprint it or play it. If I click on the DVD when it appears on "drives and drives him to open as a file but it does not play.

Please can anyone turn this problem.

You are the very welcome.

Try this, and if it doesn't work, I will need to know the full of your laptop model number.

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-140062-1&cc=us&DLC=en&LC=en&OS=4158&product=6521374&productOid=6521375&sw_lang=

Tags: Notebooks

Similar Questions

  • laptop computer without a DVD player

    How can I load my old copies of Dreamweaver (CS3) and Photoshop (CS2) on my laptop - which has no DVD player?

    CS2, Acrobat 7 + Audition 3 (AND PREVIOUS) activation server has disappeared, then read below

    l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

    You MUST use the special version and the serial number on the page, not your original drive or serial number

    NOTE that CS2 will not install on a "modern" with an Intel Mac

    When you install the special version of the PPro2 on a Win7 or Win8 or Win10 computer, you may need to right click on the program icon and select compatibility Windows XP in the popup of option

    kglad links in response to #1 here https://forums.adobe.com/thread/2081216 can help with CS3

  • HP Pavilion dv7 laptop computer SMART 301 error

    I have a HP pavilion dv7 laptop, today HP Assistant displays 301 SMART error, please help me how to solve this error, I ran the diagnostic utility - HDD check displayed error 301.

    Copy your important files to an external hard drive now, be prepared to replace the hard drive with a new one and re - install windows using the HP recovery discs.

    If it is under warranty HP should replace it for free.

    Have you done your HP recovery disks?

    http://support.HP.com/us-en/document/c01867124

  • My computer dell laptop will play only dvd video, but no audio CD... I have Vista Basic

    When I try to open the audio cd by going to the E: drive... it makes me want to burn the disc and prepare this blank disc, enter the title of the disc.  Here's the new music not blank CD? I tried several windows FixIt for Media Player, drivers cd / disk drive. He is used to automatically start playback drive with media player each time I would enter a cd?

    Hello

    1 are there any changes or updates made on the computer?

    2. What is the full and exact error message?

    3 are you facing this problem with a particular audio disk or other drives too?

    4. are you able to open the same audio disc in another computer?

    Method 1:

    I suggest to see the link and try to run the fix - it.

    Your CD or DVD drive cannot read or write media

    http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

    Method 2:

    I also suggest you to see the link and check if that helps.

    Play an audio or video file

    http://Windows.Microsoft.com/en-us/Windows-Vista/play-an-audio-or-video-file

    Let us know if it helps.

  • Pavilion 15 laptop computer p012st Wi - Fi

    I bought yesterday computer laptop hp pavilion p012st 15 then charge windows7, but I cannot scan WiFi I can only connect to internet by line. I've been taught this drivers: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-138647-1&cc=tr&dlc=tr&lc=tr...

    Drinking, that it does not work... What can I do?

    To view the id of material, you must click on each symbol yellow separately.

    Install:

    Broadcom Bluetooth software

    Intel Management Engine Interface (MEI) driver

    Realtek card reader driver

  • Pavilion dv4 laptop computer screen problem

    my computer hp laptop Pavilion dv 4 is not matched screen is not lighting upward, what could be the problem

    Thank you for the information. I fixed my problem. It was exactly as you described the t! Once I removed the plastic between the screen and the keyboard part. He was there on the left side rubbing against the hinge, this is definitely a design flaw. After a small adjustment it works perfectly again. Thanks for your knowledge!

  • touch screen not responding do not on HP Pavilion TouchSmart laptop computer 15-n027sa

    Can someone help, my HP Pavilion TouchSmart 15-n027sa for computer laptop touch screen is unresponsive, someone has ideas how to operate it please

    1 reinstall the drivers from the touch screen of the HP Web site

    2 calibrate the touch screen once installation is complete

    This should solve the problem

    Hope this helps, for other queries in response to the post and feel free to join us again

    * Click on the star of CONGRATULATIONS on the left to say thank you *.

    Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

    Thank you

    K N R K

    Although I am an employee of HP, I speak for myself and not for HP

  • How backup windows pre-installed on HP Pavilion G6 laptop computer 2302ax 8?

    Hi, I have a laptop HP Pavilion G6. The laptop came with a copy of pre installed Windows 8. I need to create a backup of the operating system so that I can re - install when the current operating system breaks down one day. Is it possible to find the product key so that I can install windows from a disc using this product key?  If one can provide any useful information please help.

    Hello

    The product key is embedded in the BIOS. You won't need to write to reinstall W8 OEM.

    Here is a link that should help you about making a recovery media.

    http://support.HP.com/us-en/document/c03481733

  • Computer laptop-15-ab101au Pavilion: Pavilion Notebook laptop computer restarts randomly

    Hi all

    I bought my laptop in November 2015 and Harvey Norman installed the SSD to purchase, everything worked fine, then in December 2015 the computer started making reboots random while I was in the middle of using it.

    I have no error message to warn me, most of the common time is so that using the internet pages via a mobile wireless modem, it never happens while I watch a film for instances.

    I ran a test of the system and receive this message

    test component - failed

    Primary HARD drive Bay

    I also have a failure if necessary identification number

    Can anyone help that I must return to the shop or it's something that I can fix it

    Thanks Cath.

    Hey Cath,

    The error code is a failed hard drive optimized - this seems to indicate that the player is running out and must be replaced.

    My best advice would be to return it to the retailer or contact HP and arrange for the laptop repaired under warranty.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    Kind regards

    DP - K

  • Pavilion dv7: my Pavilion Dv7 laptop computer does not start the system recovery options

    So it told me to turn my phone off, then back on whilist cling the key F11. But when I do it my is laptop beep loud noise and rest on the logo hp, whilist is on this screen is says 'System recovery F11' in the lower left corner and does not move on the screen, how to fix this?

    Hi @Jaytee2 ,

    Thank you for visiting the Forums HP's Support and welcome. I read on your HP laptop and get a blank screen or black at startup. Try perform a reset.

    When you perform a hard reset note remove all USB devices. Disconnect all non-essential devices.

    Here is a linkto computer does not start for Windows 7.

    Here is a documentthe performance of a Windows 7 system recovery.

    Do you have records system for this laptop?

    I'd be happy to help you if necessary. How can I find my model number or product number?

    Please let me know.

    Thank you.

  • Pavilion 15 p009st: HP Pavilion 15 laptop computer p009st button mute LED does not

    Help, please!

    I've had this laptop for two years, and it's already happened; I don't remember how I solved it then. The small orange LED on the button mute (also f6) don't would light up. This happened after I cleaned the computer using CCleaner. I guess I deleted something I shouldn't. Does anyone have an idea how to solve this problem? Thank you.

    Hello

    Try the following.

    Download the Realtek Audio Installer on the link below and save it in your downloads folder.

    http://ftp.HP.com/pub/SoftPaq/sp72001-72500/sp72139.exe

    When finished, press and hold the Windows key and press R.

    In the run window, type devmgmt.msc and press ENTER.

    In the Device Manager window, expand sound, video and game controllers, right click on the Realtek device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

    When you are finished, download and reinstall the Chipset driver at the following link.

    http://ftp.HP.com/pub/SoftPaq/sp72001-72500/sp72043.exe

    When the reinstallation of Chipset is finished, stop the laptop.

    Disconnect the power adapter and remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

    Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f9 to load the default values (sometimes it is f5, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

    When Windows has reloaded, open your download folder, right-click on the setup of Realtek Audio and select "Run as Administrator" to launch the installation.  When this has completed, restart the laptop.

    Kind regards

    DP - K

  • His map does not work on HP Pavilion dv6707us laptop computer

    Hello and thanks for any help in advance.

    I've recently downgraded from Vista to XP Professional and everything went well, except for my audio.  The laptop has no sound and on the audio tab of dxdiag is listed at all.  In Device Manager, it lists the sound drivers I reinstalled (the same that were on it before the reinstallation of the OS), but this does not change the Conexant drivers in the "Sounds and Audio devices" page of XP.  I have already installed the Microsoft Universal Audio Architecture; until I installed the UAA it wouldn't even get to install the Conexant High Definition Audio drivers.

    So now I'm little at a loss to know what to do.  I need to know the its standard card that comes with the HP Pavilion dv6700us so that I can install the proper drivers.  Can any owner of one of these help me?

    Any other suggestions would be appreciated, I'm going crazy!

    Hello

    MS-UAA for SP2 (required with a reboot before the Audio driver and Modem) here

    MS-UAA for SP3 (required with a reboot before the Audio driver and Modem) here

    Conexant High-Definition Audio here

    Unzip it to a folder... Use the device, right click "Audio Device on HD" Manager, choose Update driver,
    Not to communicate,
    Install from a list or specific location,
    Select don't search, I will choose the driver to install.
    For the hardware Type select 'show all devices '.
    Remove control "Show compatible hardware" and click on 'disk '.
    Next... Navigate to the unzipped folder and choose the "WiSVHe5.inf".
    Ignore XP when it complains.
    Reset.

  • Pavilion a6500f will not play CD/DVD

    Everything has worked until a couple of days, when the Optiaric DVD RW cannot read or recognize anything. It will not read a music CD or a CD of the software. I tried to reinstall/upgrade to update the driver, but each time it says that the installation/update failed. I tried this from the menu troubleshooting as well as HP Web site.

    I've tried using pages say to do. I even uninstalled all hoping it would recognize it as new, but when the computer restarts, I received a message that says that the driver installation failed.

    Is there anything else I can do?

    Thank you in advance, I hope!

    Follow this drivers:

    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  • HP Pavilion - 15z laptop computer: Out of Sync Audio and headset with mute

    Data sheet:

    • Processor AMD Quad-Core A8-6410 + graphics AMD Radeon (TM) R5
    • Backlit display diagonal WLED HD BrightView of 15.6-inch (1366 x 768)
    • System of 8GB DDR3L (1 Dimm) memory
    • 750 GB at 5400 RPM hard drive hybrid

    as said on the site

    The audio drivers listed in Device Manager are:
    AMD High Definition Audio Device

    CyberLink WebCam driver virtual

    Definition of Realtek Audio

    * all so far

    A also built in beatsaudio

    Question:

    The sound is fine as long as I don't nothing plug into the headphone jack. After I use headphones, whatever, the audio starts to go out of sync from the video. The video seems trolling of the audio in a few seconds.  The current patch I do is simply close the program with, either Chrome or a video player, then start it again. What tends to solve the problem sometimes, until it happens again. Built-in speakers have no question unless the helmet ruin the audio, then they begin to show the same effect. Also when the headphones are plugged and I put a video break and maybe go to another page for a bit and then come back to video, she became silent and the mixer Volume shows a Chrome icon doesn't produce any noise. When I restart Chrome, Chrome icon remains quietly on the volume mixer or it goes away and a new active icon in Chrome has taken its place. Y at - it sort of audio problem here which is known with this computer and is there a real fix?

    If more info and details are required, I will produce the said info willingly.

    Hi @DannyOhm,

    You must restore you Windows to the factory settings on your laptop. Here is a document that will be used to do that.

    If this does not help, you can call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click on the link for the number of support in your region. They will be happy to help you immediately.

    Thank you.

  • Pavilion dv2000 laptop computer under Win 7, slows down or freezes for a short period.

    My Pavilion dv2000 running Win 7, slows down or freezes for a short period of time where, what seems to be, a talk-show audio plays.  Someone knows how to turn off tv and audio if you use no background.

    I solved the problellm. After stripping the system of all the games and all other third party software, I discovered that the problem would occur when connected my net. If I started and did not attach the net audio problem has not occure.  It turns out that one of the files system temp to explore has been altered by a virus which, down, loaded each time that the system connected to the net.  Problem showed when testing the hard drive.  Ran the disk check which fixed the corrupt files, then reinstalled win 7 and other necessary software.  All right.

Maybe you are looking for