HP Pavilion 15 laptop does not properly turned off

Hi everyone, I am faced with a wireframe, annoying problem with my less than a month old HP Pavilion Notebook 15-p029tx.

Sometimes, after pressing 'Shut Down', within the screen 2 seconds turns black, but the laptop would not extinguish itself, i.e. fan and power lights stays on always (once, I waited for 1 hour, like only the screen off & pc does not respond, occurs at the same time plugged / battery power). So, I press the power button for 5 seconds to turn it off. The next time he acts as restart, i.e. takes longer to boot and windows plays the startup sound.

This kind of wired issue does not occur on every stop down. It happens probably once in two days of use. Standby, hibernation works very well.

Configuration of the laptop: Pavilion 15-p029tx; 4 GB; Intel I3; 2GB NVIDIA; 8.1 Windows x 64 only language; 1 TB HARD DRIVE. Latest version of Windows, HP drivers, Antivirus updates are installed. PC is in good condition (defragmented HDD, registry, Ccleaner cleaning). Does not overheat is not possible: I have cooling pad and the weather is cold here.

Steps I performed to fix the problem: Updated to latest Bios F.12; Reset bios default setting; made all the system from the bios, no found error diagnostics. Today, I run 10 stop test with different conditions, but it has never happened during the tests! Also all the usb ports give power during this gel.

But I don't know, I would have to hold down the power button / stop again in the next two days.

Experts please help me to resolve the issue, its very annoying when I'm in hurry, hurry to stop, lid closed, and next time, when I leave the laptop in the bag, it would always be running / power!

Sorry for my bad English.

I found the root of the problem. The culprit was Mcafee. After you remove Mcafee, it works well!

Tags: Notebooks

Similar Questions

  • ENVY 15-k008ne Notebook PC: my laptop does not completely turn off

    Hello

    When I have shutdown/Hibernate / standby my laptop, it will turn off completely.

    All programs will be closed (when stop or restart) and I think that OS will also close. But the laptop will not turn off. Power LIGHT and fan will stay on.

    And when I try to Hibernate, everything is ok, but I have the same problem.

    Whenever I have to turn it off by holding the power button, otherwise the battery will be discharged.

    After manual turn off, when I turn it on again, everything works correctly:

    -If hibernation: OS will continue to last situation.

    -If stop: OS works normally without error or warning.

    After sleep, OS works from the beginning. Because the data stored in RAM and will be deleted after power off.

    Perhaps a portable automatic perevent equipment turned off. All the drivers are up to date.

    Is there a parameter/software to check and fix my problem?

    Thank you

    Hello

    Try the following.

    Open settings and select System.  Select food and sleep, and then click additional power settings - in the next window, click on "Choose what the power button" in the left pane.

    In the next window, click on "Change settings that are currently unavailable" (close), then Remove the check mark from the box against 'Turn on a quick start (recommended) '.  Click on the button Save the settings, and then close the open windows and restart the laptop.

    When windows has reloaded, download the driver directly from Intel IMEI on the following link, unzip the and run the installer.

    https://Downloadcenter.Intel.com/download/26127/Intel-management-engine-consumer-driver-for-Intel-nu...

    Once the installation is complete, restart the laptop.

    When the machine rebooted, re - activate the quick start and restart the computer once more - let Windows take over completely for a few minutes before checking.

    Kind regards

    DP - K

  • Outlook Express 6.0 when I send an email, it seems that it does not completely turn off but it does and everytime I open OE, it turns off again and again and again, etc. Any ideas? Thank you

    I send an email, it does not completely turn off. A message that says that the task had not been completed, but no error message appears. The email goes off, and whenever I open OE it turns off again and again and again, etc. Any suggestions?

    Thank you

    You have the apparent corruption of dbx files, but an easy solution.

    Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    General precautions for Outlook Express:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    Why you don't need your anti-virus to scan your email
    http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

    Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.

    Compact often as specified above.

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

    Bruce Hagen
    MS - MVP October 1, 2004 ~ September 30, 2010
    Imperial Beach, CA

  • HP Pavilion DM1: Laptop does not connect to Internet

    My HP Pavilion dm1 is not connecting to the internet.  I know it's a older laptop (I bought it in 2011) but everything has worked very well so far.  It shows my network is available and I was able to access the internet from my phone to my roommate, but my laptop does not connect.  I have tried all the usual stuff... rebooted the laptop several times, ran troubleshooting, unplugged the router and the modem.  I noticed it happened after I installed an update of Windows, so I uninstalled the updates and still no luck.  What should I try next?

    Hi @slmahan ,

    Thank you for visiting the Forums HP's Support and welcome. I looked in your question about your problems of HP Pavilion dm1-3025dx laptop and with the wireless for Windows 7. Here is a link for the wireless connection troubleshooting.

    If you click on start and go to the Manager of device-Do you see the network map?

    Here is a link to the HP Support Assistant. Simply download and run the application and it will help with the software and drivers on your system, it has built in support troubleshooting wireless.

    I would like to know how this happens.

    Thank you.

  • Pavilion dv9700: laptop does not turn on but lights flash

    I have a Pavilion DV9700, service tag dv9925r. When I turn on the power, the power led and the led on top flash, I can hear the fan and drive spinning, but the screen stays black and after one or two seconds the lights out, but then continue to Flash on then close. When, I hear the fan running.

    What I've tried;

    Hung still no display on an external monitor

    Removed and reinstall the memory and hard drive, not good.

    Tried the hard reset, not good.

    I put another hard drive just to see if the disc was not, but no difference.

    There is no audible beeps at all. It does not seem to go through the checkpoint.

    The laptop is dead?

    If this document does not help, contact the HP support directly using the link that I have referred to in the document I have provided.

  • Pavilion dv4: laptop does not turn on

    I was attemptoing to download the updates of Windows for more than 12 hours.

    I left the computer this morning as he searched for updates and had breakfast.

    When I got home, the screen was blank, as tho the computer went to sleep, tried to wake up and then tried to turn on the monitor. No chance to get power and the only answer it the power light turns on with the lightning bolt flickers when I push the power button.

    Any ideas or suggestions?

    Hard reset. Remove the battery. Turn off the AC power. Hold the power button count to 10. Attach the AC adapter / CC and see if it is consumed on now.

  • HP pavilion Dv6 laptop: does not start in normal mode, safe mode

    Hi all

    I have HP Pavilion DV6 laptop with windows 7 Home premium 64-bit OS. It was working fine up until two or three days.

    After that some software upgrades, it has stopped booting.   When I tried to start it in safe mode, it stops at disk.sys.

    I don't have win 7 OS CD or recovery CD.  So I downloaded the trail version of windows 7 SP1, I want to install this, but he is suspended the windows logo.  I Googled it has bitten, I loaded a linux kernel and access the hard disk.  I backed up all the files required by using this boot of linux.

    I don't know what to do now?  What is the problem with my system. When I ran the drive diagnostic. It was a failure. That means that I can't use this HARD drive?

    Any help is greatly appreciated.

    Concerning

    Stéphane

    Hi stephane,

    Well the error code certainly would indicate that the player began to fail, but just in case, you might try to wipe the entire hard drive first and then reinstalling the operating system as described below.

    Download and install Killdisk on the link below - (this application will write zeros to the entire disk).

    http://Software.LSoft.net/KillDiskSuiteFree-Setup.exe

    Download and install ImgBurn on the link below.

    http://download.CNET.com/ImgBurn/3000-2646_4-10847481.html

    Access the application of disc kill you have installed in all programs, open the main folder, then select Bootable Disk creators, then the BACK Bootable CD Creator that will burn the ISO on a blank CD bootable.

    During the following process do not worry about all warnings as your Windows 7 installation disk will reformat the HARD drive.

    Insert this CD into your PC which is unable to load the operating system properly. Close Notepad, and then start again to boot from the CD of Killdisk and follow the instructions on the screen to kill disk.

    A brief description of the process here is Killdisk.

    Use it to wipe the entire hard drive, Select (80 h) and press f10 (you will also need to type a confirmation and press enter) - ( This will make sure to include all of the partitions , and then start the process - this may take a few hours!).

    When the process is complete, remove the CD of Killdisk and try to reinstall Windows 7.

    If it still does not work, I think your only option is to replace the HARD drive.

    Kind regards

    DP - K

  • Pavilion dv6: laptop does not charge when it is plugged

    Today my laptop stopped load so it was still plugged in, ive tried turning on with and without so that connected battery and still nothing is my battery or power cord my problem? The cord connected to the ac area seems loose also, but except that there's no damage.

    Ok. To solve your problem.

    The power\charge the light come on when the adapter is plugged in and the battery is removed?

    Shake gently the connector to the laptop or the power connector from the power adapter does the led flicker?

    The led charge\power is a diagnosis which lets you know if the power adapter is working or has failed.

    If the led does not illuminate the resolution of the problems that I have described is performed, then the power adapter has failed and must be replaced.

  • Pavilion dv6: laptop does not

    I was given a Hp pavilion Dv6 some time ago and I tried to run but I don't know what's wrong with him

    When I plug in the power ring lights and when I press the power button on the fan and other lights come on but the screen does not work. When I press Ctr alt delete it restarts and now the backlight of the screen lights up but nothing appears. When connected to an external monitor a cursor appears in the corner of the screen for a few seconds then disappears, I tried to put disc in there but I still nothing No bios or the empty start screen.

    Thanks in advance if you can help me!

  • Computer HP pavilion dv6500 laptop does not read or play media, error code 31

    I have hp pavilion dv6500 laptop, - my dvd do not read or play - I went to Device Manager and opened it and it says the drivers required for this device-code 31.le how to fix it, please

    * original title - adapter #4-31 the code *.

    http://support.Microsoft.com/kb/982116/en-AU

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    See if the information above solves the problem.

    See you soon.

    Mick Murphy - Microsoft partner

  • HP Pavilion 17 Laptop: Wireless capability is turned off

    I bought the new laptop and has worked well for me the last couple days. Clicked on another page and says unable to connect to the Internet. Resolve to see what the problem is and says 'wireless capability is turned off. Tells me to find keys function or button wifi, but as far as I know I am not one of them. I checked my wireless networks and they are supposed to connect automatically, so turn on the wifi on the laptop seems to be the only problem, but it seems that I can't. How do I turn it back on?

    I had no idea f12 was the wireless icon, who held it down and worked, thank you.

  • Policy setting does not work: 'turn off the upgrade to the latest version of Windows through Windows Update.

    Why this parameter has been added to Windows 7 Pro policy if it does not work?

    Computer--> administrative templates policy-> Windows-> Windows Update components

    I can't upgrade yet.  I'd like to, but I can't.  I lost a whole weekend, taking advantage of the new version of the screen of BSOD in Win10 until I dropped.  I need to backup my files, applications, and configuration information and do a clean install of Win7.  I'll do it when I have time, right now I have not, I work 40 hours a week and I go to school at night.  But if my computer is overheating because it begins to turn during the day I have to send M$ by Bill...

    Hi William,.

    Thanks for posting your query in Microsoft Community.

    • Your computer is connected to the domain?

    I understand that the policy settings do not work and we will be happy to help you resolve the problem. From now on, I recommend running System File Checker tool and check.

    System File Checker is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files.

    Press the Windows key + X , and then click prompt (Admin)

    Type the following command and press enter

    sfc/scannow

    Note: Do not close the command prompt window until the audit is completed 100%. The results of the analysis will be posted when this process is complete.

    Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

  • HP Pavilion dv9000 Laptop does not start

    Power light is on, but the screen is black. Other lights are not on.  How will I know if I need to do a hard reset, replace the motherboard or buy a new laptop.

    MHenderson wrote:

    Power light is on, but the screen is black. Other lights are not on.  How will I know if I need to do a hard reset, replace the motherboard or buy a new laptop.

    Hello

    First, try a hard reset:

    Remove the battery and unplug the DC power adapter.
    Press and hold the power button for more than 15 seconds.
    Plug the DC power adapter (leave the battery for now)
    Press the power button

    View your results.

    If no joy, repeat the hard reset in a dark room and have a flashlight handy. Shine the flashlight on the LCD screen. If you see a very Dim normal Windows login screen so the display inverter is probably not and must be replaced.

    Is your laptop still under warranty? Check the label of arcoded on the bottom of the laptop.

    Best regards

    ERICO

  • HP pavilion dv6 laptop does not display the logo of beats

    the beats logo used for the poster when I changed the volumes, but after that I used windows easy transfer it don't it shows more. I checked the settings of beats, but there is no option to make it appear again. any suggestions?

    You may need to reinstall the drivers of Beats on the HP site.

    FTP://ftp.HP.com/pub/SoftPaq/sp52501-53000/sp52658.exe
  • EL Capitan starts does not after turning off...

    Hello

    After updating my MacBookPro mid 2014 at El Capitan 10.11.1 is not restarting after closing.

    After the departure, I see the loading bar then he hangs up...

    Need to go to recover, then reinstall El Capitan of the Internet to start the computer again.

    Help, please!

    concerning

    Valentine's day

    Please remove "SyncMate" by following these instructions. If necessary, start the computer in safe mode to do it.

    If you can not start even in safe mode, ask for other instructions.

    Back up all data before making any changes.

Maybe you are looking for

  • Best workflow between Photos and Lightroom

    I visited the issue of the digital workflow many times over the years and opening was probably the best answer, alas. Now that we're stuck with much smaller pictures, I have to balance the desire to snap on my iPhone and take serious pictures, usuall

  • Re: Tecra M9 bios update without windows

    I have a Tecra M9 runs only [Opensolaris 2009.06 | http://opensolaris.org/os/downloads/] on this subject.Is it possible to do a Bios Update (acutally I have 1.50) Is there an ISO image or back - tools so I can create my own ISO image... Thank youGerr

  • Re: Satellite C855-1HE - cannot boot from an SD card

    Hello I've updated to the latest BIOS, but is not an option to boot from SD card. can anyone help? concerning starbase64

  • Install PHP5 on Readynas Duo v2 (should work on all ARMS)

    Since I'm not a big fan of paying for things that are easily made by myself, I thought thatI would like to take the time to write how I went about to install and configure PHP5, MySQL and phpMyAdminon the ReadyNAS Duo v2. (pun partially, although the

  • RDP port not listening in Windows Server 2008 standard with Sp2

    Hi all I have Windows 2008 Server Std SP2 Domain Member Server...  Since week last sur-quartiers, am not able to take remote control of desktop... But I can't able to Ping on my network server... I have check the setting remotely on the server... It