HP Pavilion 15-n042se: my laptop does not light

I have HP Pavilion 15-n042se I have connected my laptop to a TV using hdmi, a mouse and an external keyboard... I pushed the power button on the keyboard to hurt and when I tried to put it on again nothing happened all came down... so I searched the internet for this problem and I found that by pushing the power button for 30 seconds and remove the battery and the AC adapter before that could help , but it does not... I noticed that when the AC adapter is plugged in the laptop light refers to the AC adapter on the laptop is also off

Dear customer,

Welcome and thanks for posting your question on the Forum from HP Support.

If there is no noise from the computer fans, the lights on the computer is on and the screen is black, follow these steps to solve the problem.

1. check that the computer is powered by the AC adapter.
2. use another adapter.
3. remove the battery and boot on power supply only.
4. remove the AC adapter and the battery start only.

If the laptop is not on even with a power adapter well known, this confirms the hardware failure with the device.

I would ask you contact HP support for more information.

Hope this helps, for other queries in response to the post and feel free to join us again.

* Click on the white button on the right to say thank you Thumbs Up *.
Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

Thank you
VSL85
Although I am an employee of HP, I speak for myself and not for HP

Tags: Notebooks

Similar Questions

  • HP Pavilion G6 computer 1093SA laptop does not charge when I plug in the power adapter

    HP Pavilion G6 computer 1093SA laptop does not charge when I plug in the power adapter

    The battery is dead. When I try to turn on the laptop by plugging the AC adapter does not charge or led power LED does not turn on. But when I press the power button, the power, the indicator flashes and turns off (when power adapter connected).

    (1) I tried the press and holding the power button for 30 seconds after removing the battery & AC adapter / CC.

    (2) I tried to change the power adapter too.

    The problem is that it is.

    Your advice is very much appreciated.

    Thank you best regards &,.

    Zia

    Dear customer,

    Welcome and thanks for posting your question on the Forum of Support HP

    It seems that you are not able to turn on the laptop and tried to solve the problem

    Please perform steps listed to find out if it is a hardware or software problem below:

    1. remove all cables and devices, disconnect them and try to turn on the device

    2. check the LED light situation and ensure the action of the spring button / stop is normal

    3 Exchange with a well known power cord and the AC adapter

    4 Pack no adapters are available, check if the power adaptor is slightly warm

    Note: This will give us an indication that the power adapter could be good

    5. do you know if the laptop was in battery or power adapter when you used the last time

    Note: Make sure that there is no spill of liquid or cutting

    6. check if the Port of the AC adaptor is loose/broken

    Note: If the laptop is not on even with a power adapter well known, this confirms the hardware failure with the system board or power DC Circuit

    Hope this helps for other queries to answer the post and feel free to join us again

    * Click on the star of CONGRATULATIONS on the left to say thank you *.

    Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

    Thank you

    K N R K

    I work on behalf of HP

  • HP g6-1b60us: my computer hp g6-1b60us laptop does not light.

    My computer hp g6-1b60us laptop does not light.  It was working fine last night. When I tried to turn it on this morning, it not light. When I press the power button, the led by the power cord light flashes 3 times.  I tried the hard reset (remove the battery and the power cord and press the power button / stop for 30 seconds).  What can I do else?

    Please disregard the previous post. I tried a hard reset a second time and was able to get it to the top.

  • Pavilion g6: on the laptop does not start...

    My computer hp laptop pavilion g6 have big problem of 2 weaks...
    First of all, they was directly cut working 25 to 30% battery level indicates without.
    Then in the last 5 days, they went to the startup problem
    And white screen... any time they start, but after 2 min keyboard or the cursor is a not working properly... some time say to prepare the satarting but does not start...
    I'll try all the formulas of yours but not working...
    Start the computer laptop led light still
    Led light also on but near the power light has no power continuous blink... That's the problem... Please help me as soon as possible...

    What is supported of these problems...

  • Pavilion 15 laptop: HP Pavilion 15 computer PC2170 laptop does not boot to Windows - 2 years

    Hi, my Hp Pavilion is only 2 years and 2 months (not very old at all) but suddenly it does not start in Windows, it hangs at the HP logo screen, it starts with an HP logo screen then goes to another screen of the HP logo, and then freezes. I can't get into safe mode.  I got in the Hp diagnostic screens and I conducted tests on all and everything.

    I did a hard reset, still frozen.

    I removed the cover, he went out and placed him in, still nothing.

    Whenever I have to try and reset it, he said administrative privileges is necessary, but there is no administrative privileges on this computer.

    There is no restore point.

    I ran chkdsk via the command prompt and had no error.

    I tried running sfc: scannow but I had which was something in the meantime and could not do.

    The laptop is: laptop HP Pavilion 15 2170

    A6-5200 APU AMD processor

    Can someone computer whizz out there enlighten us on this you problem, please.

    When you request support, please provide the model name and product number complete (p/n) of the HP computer in question. HP/Compaq made thousands of computer models. Without this information, it can be difficult, even impossible to help you solve your problem.

    The information requested above are on the bottom of your computer, inside the battery compartment or on the BIOS boot screen. Please see How can I find my model number or product number? for help more to find this information. DO NOT include your serial number.

    If you have any other questions, feel free to ask.

    Please click the 'Thumbs Up' white LAURELS to show your appreciation

  • Zbook: Laptop does not light

    If it happened today.

    My keyboard is not working all of a sudden (never had it before) so I restarted the computer. During the restart my fans have 100% and the screen shows the signs of hp after 2 minutes. Thought that it was taken way too long so I pressed the power button for 10 seconds and the computer is turned off.

    Now the power button lights up, but the computer is not turned on. The button does nothing, pressed for 1 minute. Actually, it turned into a brick.

    What on earth could cause this? The laptop is not hot at all, and the battery was at 50%, which is usually 2 hours.

    Someone has an idea of what I need to do?

    Well, I tried a hard reset (battery 30 sec) decoupled and that did the trick. Yet, really weird how that did.

  • [URGENT] My laptop does not light

    Hello, so my Compaq Notebook 15-a003sa will not start. He also had a problem the day before as a black screen appeared, but I was able to fix it with a hard reset. This time, when I try to press the power button, the led of the wireless button flashes orange. I tried to load, however, when I press the power button, the light on the side of the laptop to become white to indicate he's going to turn it back on and then back to orange. I need my laptop to complete my essay, I tried a hard reset, but it's not effective. The screen remains black.

    Useful information:
    Laptop model: Compaq Notebook 15-a003sa
    Was working fine the night before outside the black screen that was the first time it has occurred
    Laptop is less than 4 months
    I have windows 8

    Hello @XxAnisaxX,

    Welcome to the HP Forums, I hope you enjoy your experience!

    I understand that your laptop is not able to put on with success, and I'd be happy to help you in this case!

    To power your computer on again, I advise you to follow the steps described in this document on the computer does not (Windows 8). I also suggest test the adapter using this resource to helpand the power adapter testing.

    If the problem persists, please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

    http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

    I hope this helps!

    Concerning

  • Computer Dell laptop does not light

    I have a Dell inspiron 15, that does not illuminate. I tried to take out the battery and pressing the power for 30 seconds, did not help. Called customer service, they said maybe the motherboard, but they don't have any that match my laptop and the warranty is expired.

    Any other suggestions? Thank you

    Hi VICIOUSVIC,

    Please write to us.

    Please private message us the serial number of the system as well as your login email.

    (Note: Please do not mention the id of service tag or by e-mail on the public forum because it contains your personal information).

    Kind regards
    DELL-Loïc M
    Professional community and social media
    #IWork4Dell

  • Satellite L - water damage and the laptop does not light

    Hello

    I don't know if this is the right forum for this, but I was just wondering if someone could give me some advice. My brother spilled some water on my laptop 3 days ago (argh!). He immediately turned off and won't start up again. I stamped it towards the top as long as I could, removed the battery and positioned in a V shape to try to help dry. It is still not started. When I plug in the adapter, the screen remains blank, but there is a very low humming noise and the lights flash:

    The power light flashes green very clearly
    Battery green LED flashes weakly
    The hard drive LED blinks green VERY weakly

    I'm really hoping that the laptop is not dead and I'll at least be able to recover my hard drive, but it seems unlikely. I'd appreciate really any advice that anyone can give me in regard to what could be wrong or how I can fix this problem.

    Thank you for taking the time to read this.

    Hello!

    I agree with Luke and the best way is to contact you an ASP. They can check the laptop and tell exactly which parts must be Exchange or not.
    On the Toshiba site, you can search an ASP:
    http://EU.computers.Toshiba-Europe.com-online decision-making supported downloads & => find an authorized service provider

    If the HARD drive is not defective, you can backup your data to another PC or laptop as Luke suggested.

    Good bye

  • When I push the power button on my laptop the lights blink but the laptop does not light

    original title: what is the problem?

    When I push the button my laptop the keyboard lights flash on and then go immediately, that it never comes to the top at all.  I want to know if this problem is fixable or trash?  It's a hp model w/double older processors

    Hey cgmartlynde,

    Try to charge your laptop and then see if it boots.
    You can also take a look at this article to help maximize the battery life:
    I hope this helps.
  • HP pavilion g6-227sa: my laptop does not detect my wifi!

    Recently, I changed my victory windows 8 for win 7. "I downloaded" network drivers "via the net and installed on my laptop, but to my surprise it detect other wifis, but it cannot detect my wifi. "I should say when I go on ' network and sharing Center"and then click "Manage wireless networks", I can't find anything.

    I went to "Device Manager" excerpt "Network adapters", I find that 'Ralink RT5390R 802.11bgn Wi - Fi customize' is installed and when I rigt click it and hit on "scan for hardware changes" I think "Enternet Controller", "PCI Device", "Controller PCI of Communication Simple", "Controller of Bus SM", "Controller of (USB) Universal Serial Bus", "Unknown device" are not correctly installed.

    Thank you before hand for your guide.

    @Nikoo

    OK, we're done with step 1.

    Then, you have to go back to Device Manager and open the network cards.

    Then right-click on your wireless device, and then click on uninstall.

    Reboot the laptop and let Windows install the driver.

    REO

  • HP pavilion n003tx: MY HP laptop does not shut down properly after installing windows 10

    My HP laptop worked perfectly with windows 8.1. After the upgrade to windows 10 is not shut down properly. Power and wireless signals is always bright and also consumes the battery.  I need to press the button for at least 4 seconds power in order to stop completely.

    Is there any possibility to get rid of this problem

    Spoiler (Highlight to read)

    When I disabled the quick start in power options > it works very well with a certain delay before start-up

  • HP Pavilion series g: my laptop does not load my profile...

    Yesterday everything worked well outside a few problems that were fixed with a simple reboot. But today, my computer is stuck on the office a few minutes loading screen and then support a temporary profile. I have disconnected and recorded a few times but it literally does nothing, I rebooted several times and that did nothing either. Fortunately, I can still surf the net for other solutions, but the only solution I've come across is a system restore I've tried, and I have no previous restore points. Is there any other way around this because I don't want to lose the files that are not yet on my USB key.

    Hello

    Try to run the steps in the guide on the following link.

    http://www.SevenForums.com/tutorials/186131-user-profile-service-failed-logon-user-profile-cannot-Lo...

    Kind regards

    DP - K

  • the laptop does not light

    Hello

    Irecently tried to turn on my Hp Pavilion DV5000 laptop.

    The blue light but the computer is not.

    Do you know what the problem is.

    Thank you

    var123 wrote:

    Hello

    Irecently tried to turn on my Hp Pavilion DV5000 laptop.

    The blue light but the computer is not.

    Do you know what the problem is.

    Thank you

    Are what blue light you referring?

    Try a hard reset:

    Remove the battery and unplug the DC power adapter.
    Press and hold the power button for more than 15 seconds.
    Plug the DC power adapter (leave the battery for now)
    Press the power button

    Best regards
    ERICO

  • My Satellite A series PC laptop does not light

    I just bought a new machine and got it home, plugged in, and it won't turn.

    I don't think I've missed something.
    Battery light flashes orange and there is a white light to the shower entrance.

    Any ideas out there?
    I hope someone can tell me that it takes a full load... but he said nothing about it in the documentation.

    Thank you

    Akuma is right.
    When you plug in adapter, then the battery leave for awhile and then try to restart the laptop.

    Please note: first portable computer startup must be connected to the power supply current while OS will be installed. This first installation must not be interrupted. It is very important and be careful with that.

Maybe you are looking for