HP PAVILION 15-n071nr: digital keyboard of HP PAVILION 15-n071nr does not work

everything works fine on this computer with the exception of the keypad - most of the keys do nothing

1 connect a usb keyboard gives the same results

2. sometimes by pressing 9 acts as the top and arrow down

3. sometimes by pressing the 3 acts as the top and arrow down

any ideas anyone?

I guess that since the keyboard usb outboard reacted the same the problem is not the computer keyboard - good or bad?

A possible clue in this area shows looks like on a couple of key tasks - maybe one spill - I read somewhere to burst the CAP key and maybe to clean the area with a cotton swab with alcohol?

LR7575

A number of things you said indicate that this could be a really serious problem...

(1) you said the keys have been colored, and (2) to which to connect a USB keyboard has the same problem.

If it was simply a minor spill on the keys, then (2) would not be the case, and a connected USB keyboard would work without any problem.

But, given the second, everything that has been spilt on the keyboard seeped inside the laptop and did damage.

At this point, your only recourse is to take the laptop to a cell phone of reputable repair shop and have them run diagnostics and, if necessary, disassemble to determine how much damage has been done and what it will take to fix it.

IF it was bad, you're probably looking at a higher cost to repair than to replace.

Good luck

I'm a volunteer and I do not work for, or represent, HP.
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Tags: Notebooks

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