HP Pavilion 15-p211nx: visual c

Hello

I recently bought this laptop. There are 2 partition. One is the drive C and another D (backup)

I have two questions

1. how to save a copy of windows before installing some games?

2. when I try to install a game, he asked to install Direct X 11 and Visual C++. Should I install it from the game cd? Or is it already pre installed?

Hello

1. your machine has Windows pre-installed 8.1, and there "CyberLink PowerBackup":

http://WWW8.HP.com/SA/en/products/laptops/product-detail.html?OID=7812529#! tab = specifications

The plug is not mentioned HP Recovery Manager so you can use it to back up your C:

2. normally, you don't need to install Visual C++ and others for the games, but the games eventually dynamic C++ and others, you will need to install from the CD/DVD that came with the games.

Kind regards.

Tags: Notebooks

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    From the 'C:\Users\User\Downloads '.
    Microsoft Windows 7 Home Premium Service Pack 1 (X 64)
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    ***************************************************************************

    ========================= Flush DNS: ===================================

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    ========================= IE Proxy Settings: ==============================

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    ========================= FF Proxy Settings: ==============================

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    169.254.255.4 255.255.255.255 on a 169.254.255.4 route 281
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    ===========================================================================
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    36 281 ff00: / 8 On-link
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    ========================= Winsock entries =====================================

    Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
    Catalog5 C:\Windows\SysWOW64\napinsp.dll 02 [52224] (Microsoft Corporation)
    Catalog5 C:\Windows\SysWOW64\pnrpnsp.dll 03 [65024] (Microsoft Corporation)
    Catalog5 C:\Windows\SysWOW64\pnrpnsp.dll 04 [65024] (Microsoft Corporation)
    Catalog5 C:\Windows\SysWOW64\mswsock.dll 05 [231424] (Microsoft Corporation)
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    Catalog9 C:\Windows\SysWOW64\mswsock.dll 02 [231424] (Microsoft Corporation)
    Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 C:\Windows\SysWOW64\mswsock.dll 04 [231424] (Microsoft Corporation)
    Catalog9 C:\Windows\SysWOW64\mswsock.dll 05 [231424] (Microsoft Corporation)
    Catalog9 C:\Windows\SysWOW64\mswsock.dll 06 [231424] (Microsoft Corporation)
    Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    x 64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
    x 64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
    x 64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
    x 64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
    x 64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
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    x 64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x 64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x 64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x 64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    06 x 64-Catalog9 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x 64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x 64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x 64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x 64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

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    Application errors:
    ==================
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    =============
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    ===================================
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    Apple Application Support (32 bit) (HKLM-x32\...\{AFA1153A-F547-409B-B837-3A0D6C5A3FEC)} (Version: 3.1.3 - Apple Inc.)
    Apple Application Support (64-bit) (HKLM\...\{D7B824DE-DA32-4772-9E5E-39C5158136A7)} (Version: 3.1.3 - Apple Inc.)
    Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4)} (Version: 8.1.1.3 - Apple Inc.)
    Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE)} (Version: 2.1.3.127 - Apple Inc.)
    Audacity 2.0.3 (HKLM-x32\...\Audacity_is1) (Version: 2.0.3 - Audacity team)
    {BIAS SoundSoap 2.1.1 PE (HKLM-x32\...\{8709C596-C0B4-415D-9281-AC846B39EA76)} (Version: 2.1.1 - BIAS Inc)
    Hello (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D)} (Version: 3.0.0.10 - Apple Inc.)
    CCleaner (HKLM\...\CCleaner) (Version: 3.18 - Piriform)
    Compatibility for Office system 2007 (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE) Pack} (Version: 12.0.6612.1000 - Microsoft Corporation)
    {CyberLink DVD Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79)} (Version: 6.0.3101 - CyberLink Corp.)
    Office restore (HKLM\...\{15D07D6F-E4CC-41D9-88A3-94115E5E5A10)} (Version: 1.6.3 - JOConnell)
    DVD Decrypter (Remove Only) (HKLM-x32\...\DVD Decrypter) (Version :-)
    DVD Shrink 3.2 (HKLM-x32\...\DVD Shrink_is1) (Version :-DVD Shrink)
    eReg (HKLM-x32\...\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C)} (Version: 1.20.138.34 - Logitech, Inc..) Hidden
    GDR 5520 for SQL Server 2008 (KB2977321) (HKLM-x32\...\KB2977321) (Version: 10.3.5520.0 - Microsoft Corporation)
    GDR 5538 for SQL Server 2008 (KB3045305) (HKLM-x32\...\KB3045305) (Version: 10.3.5538.0 - Microsoft Corporation)
    Update Google Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA)} (Version: 1.3.30.3 - Google Inc.) Hidden
    Update Google Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2)} (Version: 1.3.25.11 - Google Inc.) Hidden
    HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
    HP 0154 (HKLM-x32\...\{B51605BF-6326-4553-AE96-6D7F1813D5F5) user guides} (Version: 1.01.0001 - Hewlett-Packard)
    HPAsset component for HP Active Support Library (HKLM-x32\...\{669D4A35-146B-4314-89F1-1AC3D7B88367)} (Version: 3.0.0.3 - Hewlett-Packard) hidden
    IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001)} (Version: 1.0.6230.0 - IDT)
    Intel(r) Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1883 - Intel Corporation)
    {Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E)} (Version:-Intel Corporation)
    iTunes (HKLM\...\{93F2A022-6C37-48B8-B241-FFABD9F60C30)} (Version: 12.1.2.27 - Apple Inc.)
    Update Java 8 66 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218066F0)} (Version: 8.0.660.18 - Oracle Corporation)
    LabelPrint (HKLM-x32\...\{C59C179C-668D-49A9-B6EA-0121CCFC1243)} (Version: 2.5.1913 - CyberLink Corp.) hidden
    LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243)} (Version: 2.5.1913 - CyberLink Corp.)
    LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version :-)
    LightScribe System Software (HKLM-x32\...\{7EACD74C-147F-478C-9389-F9F52EE3C88A)} (Version: 1.18.10.2 - LightScribe)
    LSI HDA Modem (Modem Soft HKLM\...\LSI) (Version: 2.1.94 - LSI Corporation)
    Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
    {Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170) (HKLM-x32\...\{41785C66-90F2-40CE-8CB5-1C94BFC97280)} (Version: 3.5.30730.0 - Microsoft Corporation)
    Microsoft Office 365 ProPlus - en - us (HKLM\...\O365ProPlusRetail - en - us) (Version: 15.0.4841.1002 - Microsoft Corporation)
    Microsoft Office 2010 language pack - Russia/русский (HKLM-x32\...\Office14.OMUI.ru-ru) (Version: 14.0.7015.1000 - Microsoft Corporation)
    Microsoft Office Outlook Connector (HKLM-x32\...\{95140000-007A-0409-0000-0000000FF1CE)} (Version: 14.0.5118.5000 - Microsoft Corporation)
    Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE)} (Version: 12.0.6612.1000 - Microsoft Corporation)
    Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
    Provider of Microsoft Outlook Social Connector for Windows Live Messenger 32-bit (HKLM-x32\...\{95140000-007D-0409-0000-0000000FF1CE)} (Version: 14.0.5120.5000 - Microsoft Corporation)
    Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00)} (Version: 5.1.50428.0 - Microsoft Corporation)
    Microsoft SQL Server 2008 (SQL Server 10 version HKLM-x32\...\Microsoft) (Version:-Microsoft Corporation)
    Browser of Microsoft SQL Server 2008 (HKLM-x32\...\{C688457E-03FD-4941-923B-A27F4D42A7DD)} (Version: 10.3.5500.0 - Microsoft Corporation)
    Microsoft SQL Server 2008 Native Client (HKLM\...\{2738C4AA-420E-4E13-ADEF-B5AB250E3EF1)} (Version: 10.3.5500.0 - Microsoft Corporation)
    Install Microsoft SQL Server 2008 are supported files (HKLM-x32\...\{59C245FC-343C-4FEC-B3CB-B6F12B561C20)} (Version: 10.3.5538.0 - Microsoft Corporation)
    Microsoft SQL Server VSS Writer (HKLM\...\{0826F9E4-787E-481D-83E0-BC6A57B056D5)} (Version: 10.3.5500.0 - Microsoft Corporation)
    {Microsoft Visual C++ 2005 ATL Update kb973923 - x 64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C)} (Version: 8.0.50727.4053 - Microsoft Corporation)
    {Microsoft Visual C++ 2005 ATL Update kb973923 - x 86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118)} (Version: 8.0.50727.4053 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2)} (Version: 8.0.61001 - Microsoft Corporation)
    {Microsoft Visual C++ 2005 Redistributable (x 64) - KB2467175 (HKLM\...\{aac9fcc4-dd9e-4add-901c-b5496a07ab2e)} (Version: 8.0.51011 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (x 64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028)} (Version: 8.0.61000 - Microsoft Corporation)
    {Microsoft Visual C++ 2008 ATL Update kb973924 - x 64 9.0.30729.4148 (HKLM\...\{EE936C7A-EA40-31D5-9B65-8E3E089C3828)} (Version: 9.0.30729.4148 - Microsoft Corporation)
    {Microsoft Visual C++ 2008 ATL Update kb973924 - x 86 9.0.30729.4148 (HKLM-x32\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C)} (Version: 9.0.30729.4148 - Microsoft Corporation)
    {Microsoft Visual C++ 2008 Redistributable x 64 - KB2467174 - 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50)} (Version: 9.0.30729.5570 - Microsoft Corporation)
    {Microsoft Visual C++ 2008 Redistributable - KB2467174 - x 86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909)} (Version: 9.0.30729.5570 - Microsoft Corporation)
    {Microsoft Visual C++ 2008 Redistributable - x 64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD)} (Version: 9.0.21022 - Microsoft Corporation)
    {Microsoft Visual C++ 2008 Redistributable - x 64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE)} (Version: 9.0.30729 - Microsoft Corporation)
    {Microsoft Visual C++ 2008 Redistributable - x 64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4)} (Version: 9.0.30729.6161 - Microsoft Corporation)
    {Microsoft Visual C++ 2008 Redistributable - x 86 9.0.21022.218 (HKLM-x32\...\{E503B4BF-F7BB-3D5F-8BC8-F694B1CFF942)} (Version: 9.0.21022.218 - Microsoft Corporation)
    {Microsoft Visual C++ 2008 Redistributable - x 86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475)} (Version: 9.0.30729 - Microsoft Corporation)
    {Microsoft Visual C++ 2008 Redistributable - x 86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F)} (Version: 9.0.30729.6161 - Microsoft Corporation)
    {Microsoft Visual C++ 2010 x 64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7)} (Version: 10.0.40219 - Microsoft Corporation)
    {Microsoft Visual C++ 2010 x 86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5)} (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft Visual Studio 2010 Tools for Office Runtime (x 64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x 64)) (Version: 10.0.50903 - Microsoft Corporation)
    Mozilla Firefox 47.0 (x 86 en - us) (HKLM-x32\...\Mozilla Firefox 47.0 (x 86 en - us)) (Version: 47.0 - Mozilla)
    Mozilla maintenance service (HKLM-x32\...\MozillaMaintenanceService) (Version: 47.0.0.5999 - Mozilla)
    MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71)} (Version: 4.20.9870.0 - Microsoft Corporation)
    MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC)} (Version: 4.20.9876.0 - Microsoft Corporation)
    Click-to-Run extensibility component Office 15 (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE)} (Version: 15.0.4841.1002 - Microsoft Corporation) hidden
    Component of Click-to-Run licenses of Office 15 (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE)} (Version: 15.0.4841.1002 - Microsoft Corporation) hidden
    Click-to-Run location component Office 15 (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE)} (Version: 15.0.4841.1002 - Microsoft Corporation) hidden
    Pearson LockDown Browser (HKLM-x32\...\{1F8BAD3E-1EE5-43ED-B5DB-F6311DA7666A)} (Version: 1.04.23 - Respondus, Inc.)
    Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658)} (Version: 6.0.3101 - CyberLink Corp.) hidden
    Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658)} (Version: 6.0.3101 - CyberLink Corp.)
    PowerDirector (HKLM-x32\...\{CB099890-1D5F-11D5-9EA9-0050BAE317E1)} (Version: 7.0.3101 - CyberLink Corp.) hidden
    PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1)} (Version: 7.0.3101 - CyberLink Corp.)
    PowerRecover (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5)} (Version: 5.5.1923 - CyberLink Corp.) hidden
    QLBCASL (HKLM-x32\...\{F1D7AC58-554A-4A58-B784-B61558B1449A)} (Version: 6.40.17.2 - Hewlett-Packard) hidden
    QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E)} (Version: 7.76.80.95 - Apple Inc.)
    Realtek 8136 8168 8169 Ethernet Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476)} (Version: 1.00.0007 - Realtek)
    {Realtek USB 2.0 card reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911)} (Version: 6.1.7100.30094 - Realtek Semiconductor Corp..)
    Recover My Files (files My HKLM-x32\...\Recover v5_is1) (Version: 5.2.1.1964 - GetData Pty Ltd)
    {Service Pack 2 for Microsoft Office 2010 (KB2687455) 32 - Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B)} (Version:-Microsoft)
    Service Pack 2 for Microsoft Office 2010 Language Pack (KB2687449) 32 - Bit Edition (HKLM-x32\...\{90140000-0100-0419-0000-0000000FF1CE}_Office14.OMUI.ru-ru_{E8C50326-F12B-484A-A69F-3CBCC36BE2DE)} (Version:-Microsoft)
    Service Pack 3 for SQL Server 2008 (KB2546951) (HKLM-x32\...\KB2546951) (Version: 10.3.5500.0 - Microsoft Corporation)
    Click Skype to call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701)} (Version: 8.3.0.9150 - Microsoft Corporation)
    Skype™ 7.25 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6)} (Version: 7.25.106 - Skype Technologies S.A.)
    SlingBoxWatchYourTVAnyWhere (HKLM-x32\...\{4313E16C-811B-469F-8815-6EB98085F8B2)} (Version: 2.1.1.58 - Sling Media)
    SmartWebPrinting (HKLM-x32\...\{8FF6F5CA-4E30-4E3B-B951-204CAAA2716A)} (Version: 140.0.186.000 - Hewlett-Packard) hidden
    SP45990 - wallpaper picture Position activator for Windows 7 (HKLM-x32\...\{86391634-A94B-4355-8397-3D85C2F942DA)} (Version: 1.0.0 - Hewlett-Packard International Pte.) Ltd.)
    SQL Server Customer Experience Improvement Program (HKLM-x32\...\{C965F01C-76EA-4BD7-973E-46236AE312D7)} (Version: 10.3.5500.0 - Microsoft Corporation) hidden
    swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726)} (Version: 12.0.0.1 - Adobe Systems, Inc.) hidden
    Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.29.0 - Synaptics incorporated)
    TrueCrypt (HKLM-x32\...\TrueCrypt) (Version: 7. 0 a - TrueCrypt Foundation)

    ========================= Devices: ================================

    ========================= Memory info: ===================================

    Percentage of memory used: 18%
    Physical RAM total: 6047,19 MB
    Available physical RAM: 4919,3 MB
    Total virtual: 12092,56 MB
    Available virtual: 10908,59 MB

    ========================= Partitions: =====================================

    1 drive c: () (fixed) (Total: 452,84) (Go free: 56,27) NTFS
    2 drive d: (REPRISE) (fixed) (Total: 12.72) (Go free: 1.69) NTFS

    ========================= Users: ========================================

    User accounts for \\E-LAPTOP

    Guest user administrator

    ========================= Minidump Files ==================================

    No found minidump file

    ========================= Restore Points ==================================

    Windows Update 18/05/2016-16:32:59
    2016/06/24 18:28:02 update Windows
    Windows update 25/06/2016-18:39:38

    End of the log *.

    Rkill by Lawrence Abrams (Grinler) 2.8.4
    http://www.bleepingcomputer.com/
    Copyright 2008 - 2016 BleepingComputer.com
    More information on Rkill is located at this link:
    http://www.bleepingcomputer.com/forums/topic308364.html

    Program started at the: 30/08/2016-16:53:58 in x 64 mode.
    The Version of Windows: Windows 7 Home Premium Service Pack 1

    Check for services Windows stop:

    * No malware service found to stop.

    Complete verification of the process:

    * No process malware found for kill.

    Parameters to test the malware registry database:

    * No problem found in the registry.

    Reset. EXE, com, &. Associations of bat in the Windows registry.
    * HKCU\SOFTWARE\Classes\.exe '@' exists and is set to exefile!
    * HKCU\SOFTWARE\Classes\.exe has been deleted!
    * HKCU\SOFTWARE\Classes\exefile has been deleted!

    Perform various checks:

    * No problems detected.

    Control the integrity of Windows services:

    * Base Filtering Engine (BFE) is not running.
    Startup type: automatic

    * Client DHCP (Dhcp) is not running.
    Startup type: automatic

    * Windows Firewall (MpsSvc) is not running.
    Startup type: automatic

    * LanmanServer [missing ServiceDLL value]

    Looking for a lack of Digital Signatures:

    * No problems detected.

    Check the HOSTS file:

    * HOSTS file registry is set to a non-standard location: \hosts

    Program terminated at the: 30/08/2016-16:56:35
    Execution time: 0 hour (s), 2 minute (s) and 37 seconds (s)

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Junkware (JRT) by Malwarebytes removal tool
    Version: 8.0.7 (07.03.2016)
    Operating system: Windows 7 Home Premium x 64
    Run by user (Limited) on Tuesday, August 30, 2016 to 16:12:10.76
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    File system: 10

    Has been correctly removed: C:\ProgramData\1472566192.bdinstall.bin (file)
    Has been correctly removed: C:\ProgramData\1472566750.bdinstall.bin (file)
    Has been correctly removed: C:\Users\User\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0PS72R2M (the temporary Internet files folder)
    Has been correctly removed: C:\Users\User\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\62AXOPQ5 (the temporary Internet files folder)
    Has been correctly removed: C:\Users\User\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FZG8CKJ5 (the temporary Internet files folder)
    Has been correctly removed: C:\Users\User\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LIXMVQOA (the temporary Internet files folder)
    Has been correctly removed: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0PS72R2M (the temporary Internet files folder)
    Has been correctly removed: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\62AXOPQ5 (the temporary Internet files folder)
    Has been correctly removed: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FZG8CKJ5 (the temporary Internet files folder)
    Has been correctly removed: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LIXMVQOA (the temporary Internet files folder)

    Register: 7

    Has been correctly removed: EPM HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run\\VideoDownloadConverter support (registry value)
    Has been correctly removed: HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run\\VideoDownloadConverter_4z Browser Plugin Loader 64 (registry value)
    Has been correctly removed: HKLM Explorer\Main\\Default_Page_URL (registry value)
    Has been correctly removed: HKLM Explorer\Toolbar\WebBrowser\\ {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} (registry value)
    Has been correctly removed: HKLM Explorer\SearchScopes\ {0633EE93-D776-472f-A0FF-E1416B8B2E3A} (registry key)
    Has been correctly removed: HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\ {0633EE93-D776-472f-A0FF-E1416B8B2E3A} (registry key)
    Has been correctly removed: HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Default_Page_URL (registry value)

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Scan was completed on Tuesday, August 30, 2016 to 16:51:33.51
    End of the log of the JRT
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    # AdwCleaner v6.010 - Logfile created on 30/08/2016 at 16:09:09
    # Last updated 08/12/2016 by ToolsLib
    # Database: 2016-08-24, 2 [Local]
    # Operating system: Windows 7 Home Premium Service Pack 1 (X 64)
    # User name: User - E-PORTABLE
    # Run since: C:\Users\User\Desktop\AdwCleaner.exe
    # Mode: clean
    # Support: https://toolslib.net/forum

    [Services] *.

    [-] Deleted service: VideoDownloadConverter_4zService

    [Cases] *.

    [-] Deleted file: C:\Program Files (x 86) \VideoDownloadConverter
    [-] Deleted file: C:\Users\User\AppData\Local\VideoDownloadConverter_4z
    [-] Deleted file: C:\Users\User\AppData\LocalLow\VideoDownloadConverter_4z
    [-] Deleted file: C:\Program Files (x 86) \VideoDownloadConverter_4z
    [#] Folder deleted on reboot: C:\Users\User\AppData\Local\VideoDownloadConverter_4z
    [#] Folder deleted on reboot: C:\Users\User\AppData\LocalLow\VideoDownloadConverter_4z
    [#] Folder deleted on reboot: C:\Program Files (x 86) \VideoDownloadConverter_4z
    [-] Deleted file: C:\Users\User\AppData\Local\iac
    [-] Deleted file: C:\Users\User\AppData\Local\iLivid
    [#] Folder deleted on reboot: C:\Users\User\AppData\Local\IAC
    [-] Deleted file: C:\Users\User\AppData\LocalLow\iac
    [#] Folder deleted on reboot: C:\Users\User\AppData\LocalLow\IAC
    [-] Deleted file: C:\ProgramData\apn
    [-] Deleted file: C:\ProgramData\AskPartnerNetwork
    [#] Folder deleted on reboot: C:\ProgramData\Application Data\apn
    [#] Folder deleted on reboot: C:\ProgramData\Application Data\AskPartnerNetwork
    [-] Deleted file: C:\Program Files (x 86) \AskPartnerNetwork

    [Files] *.

    [-] Deleted file: C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\93pc0lci.default\searchplugins\bingp.xml

    ***** [ DLL ] *****

    ***** [ WMI ] *****

    [Shortcuts] *.

    [Scheduled tasks] *.

    [Registry] *.

    [-] Deleted key: HKLM\SOFTWARE\VideoDownloadConverter
    [#] Key deleted on reboot: HKLM\SOFTWARE\VideoDownloadConverter_is1
    [-] Deleted key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\VideoDownloadConverter
    [#] Key deleted on reboot: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\VideoDownloadConverter_is1
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter.ScriptHelper
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter.ScriptHelper.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. FeedManager
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. FeedManager.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. HTMLMenu
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. HTMLMenu.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. HTMLPanel
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. HTMLPanel.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. MultipleButton
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. MultipleButton.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. PseudoTransparentPlugin
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. PseudoTransparentPlugin.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. Radio
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. Radio.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. RadioSettings
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. RadioSettings.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ScriptButton
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ScriptButton.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. SettingsPlugin
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. SettingsPlugin.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ThirdPartyInstaller
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ThirdPartyInstaller.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ToolbarProtector
    [-] Deleted key: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ToolbarProtector.1
    [-] Deleted key: HKU\S-1-5-21-3939054769-3386920926-4142966088-1000\Software\VideoDownloadConverter_4z
    [#] Key deleted on reboot: HKU\S-1-5-21-3939054769-3386920926-4142966088-1000\Software\VideoDownloadConverter_4z_is1
    [-] Deleted key: HKU\S-1-5-21-3939054769-3386920926-4142966088-1000\Software\AppDataLow\Software\VideoDownloadConverter_4z
    [#] Key deleted on reboot: HKU\S-1-5-21-3939054769-3386920926-4142966088-1000\Software\AppDataLow\Software\VideoDownloadConverter_4z_is1
    [#] Key deleted on reboot: HKCU\Software\VideoDownloadConverter_4z
    [#] Key deleted on reboot: HKCU\Software\VideoDownloadConverter_4z_is1
    [#] Key deleted on reboot: HKCU\Software\AppDataLow\Software\VideoDownloadConverter_4z
    [#] Key deleted on reboot: HKCU\Software\AppDataLow\Software\VideoDownloadConverter_4z_is1
    [-] Deleted key: HKLM\SOFTWARE\VideoDownloadConverter_4z
    [#] Key deleted on reboot: HKLM\SOFTWARE\VideoDownloadConverter_4z_is1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. FeedManager
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. FeedManager.1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. HTMLMenu
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. HTMLMenu.1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. HTMLPanel
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. HTMLPanel.1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. MultipleButton
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. MultipleButton.1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. PseudoTransparentPlugin
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. PseudoTransparentPlugin.1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. Radio
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. Radio.1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. RadioSettings
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. RadioSettings.1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ScriptButton
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ScriptButton.1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. SettingsPlugin
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. SettingsPlugin.1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ThirdPartyInstaller
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ThirdPartyInstaller.1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ToolbarProtector
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ToolbarProtector.1
    [#] Key deleted on reboot: HKU\S-1-5-21-3939054769-3386920926-4142966088-1000\Software\VideoDownloadConverter_4z
    [#] Key deleted on reboot: HKU\S-1-5-21-3939054769-3386920926-4142966088-1000\Software\VideoDownloadConverter_4z_is1
    [#] Key deleted on reboot: HKU\S-1-5-21-3939054769-3386920926-4142966088-1000\Software\AppDataLow\Software\VideoDownloadConverter_4z
    [#] Key deleted on reboot: HKU\S-1-5-21-3939054769-3386920926-4142966088-1000\Software\AppDataLow\Software\VideoDownloadConverter_4z_is1
    [#] Key deleted on reboot: HKCU\Software\VideoDownloadConverter_4z
    [#] Key deleted on reboot: HKCU\Software\VideoDownloadConverter_4z_is1
    [#] Key deleted on reboot: HKCU\Software\AppDataLow\Software\VideoDownloadConverter_4z
    [#] Key deleted on reboot: HKCU\Software\AppDataLow\Software\VideoDownloadConverter_4z_is1
    [#] Key deleted on reboot: HKLM\SOFTWARE\VideoDownloadConverter_4z
    [#] Key deleted on reboot: HKLM\SOFTWARE\VideoDownloadConverter_4z_is1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. FeedManager
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. FeedManager.1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. HTMLMenu
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. HTMLMenu.1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. HTMLPanel
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. HTMLPanel.1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. MultipleButton
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. MultipleButton.1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. PseudoTransparentPlugin
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. PseudoTransparentPlugin.1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. Radio
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. Radio.1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. RadioSettings
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. RadioSettings.1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ScriptButton
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ScriptButton.1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. SettingsPlugin
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. SettingsPlugin.1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ThirdPartyInstaller
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ThirdPartyInstaller.1
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ToolbarProtector
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ToolbarProtector.1
    [-] Deleted key: HKLM\SOFTWARE\MozillaPlugins\@VideoDownloadConverter_4z.com/Plugin
    [-] Deleted key: HKLM\SOFTWARE\MozillaPlugins\@VideoDownloadConverter_ScriptHelper.com/Plugin
    [#] Key deleted on reboot: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\VideoDownloadConverter
    [-] Deleted key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\VideoDownloadConverter_4zbar uninstall Firefox
    [-] Deleted key: HKLM\SOFTWARE\Classes\Applications\iLividSetupV1.exe
    [-] Deleted key: HKLM Software Rights\ElevationPolicy\ {2D6F0AC3-0C2E-4E07-8FDA-11268AB51211}
    [-] Deleted key: HKLM Software Rights\ElevationPolicy\ {3d429207-4689-492d-a0e5-cdc5dfbb5005}
    [-] Deleted key: HKLM Software Rights\ElevationPolicy\ {8aadc8b2-562b-407b-88b3-916140226cbc}
    [-] Deleted key: HKLM\SOFTWARE\Classes\CLSID\ {1f6f39c1-00a8-4752-a94c-d0ea92d978b6}
    [#] Deleted on reboot key: HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID\ {1f6f39c1-00a8-4752-a94c-d0ea92d978b6}
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. PseudoTransparentPlugin.VideoDownloadConverter_4z. PseudoTransparentPlugin
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. PseudoTransparentPlugin.VideoDownloadConverter_4z. PseudoTransparentPlugin.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\CLSID\ {2a1260c1-2964-453f-b0ba-fa429472eb5f}
    [#] Deleted on reboot key: HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID\ {2a1260c1-2964-453f-b0ba-fa429472eb5f}
    [-] Deleted key: HKLM\SOFTWARE\Classes\CLSID\ {363d5c92-10dc-4287-93e5-1832eecc48ec}
    [#] Deleted on reboot key: HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID\ {363d5c92-10dc-4287-93e5-1832eecc48ec}
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ScriptButton.VideoDownloadConverter_4z. ScriptButton
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ScriptButton.VideoDownloadConverter_4z. ScriptButton.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\CLSID\ {3719959c-1ccd-4fa7-8ebb-7d9ded86fccb}
    [#] Deleted on reboot key: HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID\ {3719959c-1ccd-4fa7-8ebb-7d9ded86fccb}
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ToolbarProtector.VideoDownloadConverter_4z. ToolbarProtector
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ToolbarProtector.VideoDownloadConverter_4z. ToolbarProtector.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\CLSID\ {3b41be90-f731-4137-aff3-2ca951e7f0d9}
    [#] Deleted on reboot key: HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID\ {3b41be90-f731-4137-aff3-2ca951e7f0d9}
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. Radio.VideoDownloadConverter_4z. Radio
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. Radio.VideoDownloadConverter_4z. Radio.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\CLSID\ {3d429207-4689-492d-a0e5-cdc5dfbb5005}
    [#] Deleted on reboot key: HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID\ {3d429207-4689-492d-a0e5-cdc5dfbb5005}
    [-] Deleted key: HKLM\SOFTWARE\Classes\CLSID\ {4128c64d-f0dd-4811-9405-d22294e8151f}
    [#] Deleted on reboot key: HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID\ {4128c64d-f0dd-4811-9405-d22294e8151f}
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. MultipleButton.VideoDownloadConverter_4z. MultipleButton
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. MultipleButton.VideoDownloadConverter_4z. MultipleButton.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\CLSID\ {48586425-6bb7-4f51-8dc6-38c88e3ebb58}
    [#] Deleted on reboot key: HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID\ {48586425-6bb7-4f51-8dc6-38c88e3ebb58}
    [-] Deleted key: HKLM\SOFTWARE\Classes\CLSID\ {5354d921-3f52-47c5-938d-77a2fb6defe7}
    [#] Deleted on reboot key: HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID\ {5354d921-3f52-47c5-938d-77a2fb6defe7}
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. HTMLPanel.VideoDownloadConverter_4z. HTMLPanel
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. HTMLPanel.VideoDownloadConverter_4z. HTMLPanel.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\CLSID\ {69407823-3494-4400-8d49-612549e8f4ee}
    [#] Deleted on reboot key: HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID\ {69407823-3494-4400-8d49-612549e8f4ee}
    [-] Deleted key: HKLM\SOFTWARE\Classes\CLSID\ {71144427-1368-4D18-8DC9-2AE3CC4C4F83}
    [#] Deleted on reboot key: HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID\ {71144427-1368-4D18-8DC9-2AE3CC4C4F83}
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. HTMLMenu.VideoDownloadConverter_4z. HTMLMenu
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. HTMLMenu.VideoDownloadConverter_4z. HTMLMenu.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\CLSID\ {84b7b98f-e018-4dbb-ab4c-4ddd3dfcb5fb}
    [#] Deleted on reboot key: HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID\ {84b7b98f-e018-4dbb-ab4c-4ddd3dfcb5fb}
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. RadioSettings.VideoDownloadConverter_4z. RadioSettings
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. RadioSettings.VideoDownloadConverter_4z. RadioSettings.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\CLSID\ {8A4E8BCB-5598-4CAF-9DEC-4D452760E28D}
    [#] Deleted on reboot key: HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID\ {8A4E8BCB-5598-4CAF-9DEC-4D452760E28D}
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter.ScriptHelper.VideoDownloadConverter.ScriptHelper
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter.ScriptHelper.VideoDownloadConverter.ScriptHelper.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\CLSID\ {8fca5302-6d6d-4645-bf99-d43cf76ce474}
    [#] Deleted on reboot key: HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID\ {8fca5302-6d6d-4645-bf99-d43cf76ce474}
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. FeedManager.VideoDownloadConverter_4z. FeedManager
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. FeedManager.VideoDownloadConverter_4z. FeedManager.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\CLSID\ {a86782d8-7b41-452f-a217-1854f72dba54}
    [#] Deleted on reboot key: HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID\ {a86782d8-7b41-452f-a217-1854f72dba54}
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. SettingsPlugin.VideoDownloadConverter_4z. SettingsPlugin
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. SettingsPlugin.VideoDownloadConverter_4z. SettingsPlugin.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\CLSID\ {dd385519-22e7-4be2-8a8d-35c66df4858e}
    [#] Deleted on reboot key: HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID\ {dd385519-22e7-4be2-8a8d-35c66df4858e}
    [-] Deleted key: HKLM\SOFTWARE\Classes\CLSID\ {ed345812-2722-4dca-9976-d01832db44ee}
    [#] Deleted on reboot key: HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID\ {ed345812-2722-4dca-9976-d01832db44ee}
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ThirdPartyInstaller.VideoDownloadConverter_4z. ThirdPartyInstaller
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z. ThirdPartyInstaller.VideoDownloadConverter_4z. ThirdPartyInstaller.1
    [-] Deleted key: HKLM\SOFTWARE\Classes\CLSID\ {ff48dba6-5dd8-4d10-9eb0-0fa968502e66}
    [#] Deleted on reboot key: HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID\ {ff48dba6-5dd8-4d10-9eb0-0fa968502e66}
    [#] Deleted on reboot key: {192F487E-E812-40C0-B0DE-CB4BFA20F37B}
    [#] Deleted on reboot key: {2D3826A1-F3E8-45D6-94B5-C26D8EC0073B}
    [#] Deleted on reboot key: {37923200-6887-4B44-95D4-CAE8F83ECFEE}
    [#] Deleted on reboot key: {385F1935-3784-48D0-A61F-6385493DED3C}
    [#] Deleted on reboot key: {3EE17DD1-E28B-4AED-A3B2-9C29CB2C19D6}
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    [#] Deleted on reboot key: {FE8DBB09-C3D3-4477-80CB-D38914B94BB8}
    [-] Deleted key: HKLM\SOFTWARE\Classes\Interface\ {1AD2049E-E483-4425-8555-8E0775ACB631}
    [-] Deleted key: HKLM\SOFTWARE\Classes\Interface\ {2D73F2D0-2FAB-458E-977D-2F9050E0ED60}
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    [-] Deleted key: [x 64] HKLM\SOFTWARE\Classes\Interface\ {716E443D-7CAA-44F1-866B-F45D00E712CC}
    [-] Deleted key: [x 64] HKLM\SOFTWARE\Classes\Interface\ {72063D77-7590-4DA9-A7F8-F5ECAF3632C4}
    [-] Deleted key: [x 64] HKLM\SOFTWARE\Classes\Interface\ {7FC87AC5-FA93-476E-A32C-A941229DED0B}
    [-] Deleted key: [x 64] HKLM\SOFTWARE\Classes\Interface\ {7FCD22A8-B70A-4AC7-AAF1-EBCCD2F6612D}
    [-] Deleted key: [x 64] HKLM\SOFTWARE\Classes\Interface\ {8B8BB3A7-2ADE-4995-931D-60B430A9B44E}
    [-] Deleted key: [x 64] HKLM\SOFTWARE\Classes\Interface\ {93F0AC70-20D8-4AE8-A02F-6812EFFB6B58}
    [-] Deleted key: [x 64] HKLM\SOFTWARE\Classes\Interface\ {A266567F-8E5D-480C-BCE2-C360FA669FD5}
    [-] Deleted key: [x 64] HKLM\SOFTWARE\Classes\Interface\ {CE4F67F6-4FD4-49DB-9D71-713CCD3D00CD}
    [-] Deleted key: [x 64] HKLM\SOFTWARE\Classes\Interface\ {E14CDC24-4BE1-4B65-8452-4BFA0DCEF274}
    [-] Deleted key: [x 64] HKLM\SOFTWARE\Classes\Interface\ {ECC69F9E-5456-4EDF-AF66-1A9DED11F9EE}
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter.ScriptHelper
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\VideoDownloadConverter.ScriptHelper.1
    [#] Key deleted on reboot: [x 64] HKLM\SOFTWARE\Classes\Interface\ {1AD2049E-E483-4425-8555-8E0775ACB631}
    [#] Key deleted on reboot: [x 64] HKLM\SOFTWARE\Classes\Interface\ {2D73F2D0-2FAB-458E-977D-2F9050E0ED60}
    [-] Deleted key: [x 64] HKLM\SOFTWARE\Classes\Interface\ {66D59105-FE06-43A4-B292-EB0097E9EB74}
    [-] Deleted key: [x 64] HKLM\SOFTWARE\Classes\Interface\ {9103C314-C4E2-4463-8934-B19BCB46236D}
    [#] Deleted on reboot key: HKLM\SOFTWARE\Classes\CLSID\ {4128C64D-F0DD-4811-9405-D22294E8151F}
    [#] Deleted on reboot key: HKLM\SOFTWARE\Classes\CLSID\ {48586425-6BB7-4F51-8DC6-38C88E3EBB58}
    [#] Deleted on reboot key: HKLM\SOFTWARE\Classes\CLSID\ {5354D921-3F52-47C5-938D-77A2FB6DEFE7}
    [#] Deleted on reboot key: HKLM\SOFTWARE\Classes\CLSID\ {A86782D8-7B41-452F-A217-1854F72DBA54}
    [#] Deleted on reboot key: HKLM\SOFTWARE\Classes\CLSID\ {DD385519-22E7-4BE2-8A8D-35C66DF4858E}
    [#] Deleted on reboot key: HKLM\SOFTWARE\Classes\CLSID\ {3D429207-4689-492D-A0E5-CDC5DFBB5005}
    [#] Deleted on reboot key: HKLM\SOFTWARE\Classes\Interface\ {1AD2049E-E483-4425-8555-8E0775ACB631}
    [#] Deleted on reboot key: HKLM\SOFTWARE\Classes\Interface\ {2D73F2D0-2FAB-458E-977D-2F9050E0ED60}
    [-] Deleted key: HKLM\SOFTWARE\Classes\Interface\ {66D59105-FE06-43A4-B292-EB0097E9EB74}
    [-] Deleted key: HKLM\SOFTWARE\Classes\Interface\ {9103C314-C4E2-4463-8934-B19BCB46236D}
    [-] Deleted key: HKLM\SOFTWARE\Classes\TypeLib\ {192F487E-E812-40C0-B0DE-CB4BFA20F37B}
    [-] Deleted key: HKLM\SOFTWARE\Classes\TypeLib\ {2D3826A1-F3E8-45D6-94B5-C26D8EC0073B}
    [-] Deleted key: HKLM\SOFTWARE\Classes\TypeLib\ {385F1935-3784-48D0-A61F-6385493DED3C}
    [-] Deleted key: HKLM\SOFTWARE\Classes\TypeLib\ {F1F328EB-F5A5-432B-A54C-05F3EF5B0BD8}
    [-] Deleted key: HKLM\SOFTWARE\Classes\TypeLib\ {FE8DBB09-C3D3-4477-80CB-D38914B94BB8}
    [-] Deleted key: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\ {48586425-6BB7-4F51-8DC6-38C88E3EBB58}
    [-] Deleted key: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\ {A86782D8-7B41-452F-A217-1854F72DBA54}
    [-] Deleted key: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\ {38122A36-83B2-46B8-B39A-EC72A4614A07}
    [-] Deleted key: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\ {48586425-6BB7-4F51-8DC6-38C88E3EBB58}
    [-] Deleted key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\ {5354D921-3F52-47C5-938D-77A2FB6DEFE7}
    [-] Deleted key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\ {A86782D8-7B41-452F-A217-1854F72DBA54}
    [-] Deleted key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\ {38122A36-83B2-46B8-B39A-EC72A4614A07}
    [-] Deleted key: HKU\S-1-5-21-3939054769-3386920926-4142966088-1000\Software\ilivid
    [-] Deleted key: HKU\S-1-5-21-3939054769-3386920926-4142966088-1000\Software\Softonic
    [-] Deleted key: HKU\S-1-5-21-3939054769-3386920926-4142966088-1000\Software\YahooPartnerToolbar
    [#] Key deleted on reboot: HKCU\Software\ilivid
    [#] Key deleted on reboot: HKCU\Software\Softonic
    [#] Key deleted on reboot: HKCU\Software\YahooPartnerToolbar
    [-] Deleted key: [x 64] HKLM Explorer\SearchScopes\ {0809851D-6B6B-49C8-93A3-D43B32E2A276}
    [-] Deleted key: HKU\S-1-5-21-3939054769-3386920926-4142966088-1000\Software\Microsoft\Internet {0809851D-6B6B-49C8-93A3-D43B32E2A276} Explorer\SearchScopes\
    [#] Deleted on reboot key: HKLM Explorer\SearchScopes\ {0809851D-6B6B-49C8-93A3-D43B32E2A276}
    [-] Deleted key: HKLM Explorer\SearchScopes\ {0809851D-6B6B-49C8-93A3-D43B32E2A276}
    [-] Deleted key: HKLM Explorer\SearchScopes\ {cf6e4b1c-dbde-457e-9cef-ab8ecac8a5e8}
    [#] Key deleted on reboot: HKLM\SOFTWARE\Classes\Applications\ilividsetupv1.exe

    [Browsers] *.

    *************************

    : "Tracing" deleted key
    : Deleted the Winsock settings

    *************************

    C:\AdwCleaner\AdwCleaner[C0].txt - [26718 bytes] - [30/08/2016 16:09:09]
    C:\AdwCleaner\AdwCleaner[S0].txt - [24310 bytes] - [30/08/2016 16:08:25]

    # EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [26866 bytes] #.

    Hi @HVE,

    Thanks for the update and I'm happy that you have the wireless works again. As you did a recovery to Windows 7 and I suggest that in one of my posts, would you consider marking this post as "acceptable Solution" to help other members and visitors to what has worked for you and what could help them. I will conclude the matter resolved as you suggested.

    Thanks again to become a member of the forum and hope that you find it informative and interesting.

  • Pavilion 17-e020us: HP Pavilion 17-e020us card mother/processor upgrade Question

    Hello

    I think to upgrade the motherboard on my HP Pavilion PC 17 - e020us.  The manual (http://h10032.www1.hp.com/ctg/Manual/c04069163.pdf) contains a list of supported processors, and I'm not sure that we choose.  The computer currently has a processor Intel Core i3 - 3110M with 10 64 - bit Windows.  I am deciding between the Intel Core i7-3632QM and the Intel Core i5 - 3230M processor (the processor TDP should be 35 w or I have to get a new power supply).  You can view a comparison between the two processors and the currently in the system here: http://ark.intel.com/compare/71670, 72056,65700.  Although the i7 has a lower base frequency, it has more hearts; the reverse is true for the i5.  Could you please tell me what CPU should I choose (I'll get the corresponding motherboard)?  Here are the main things I've done on the PC: web navigation on board or Chrome, using Microsoft Office and software development with Microsoft Visual Studio 2015 (which means that I often use of the Tablet and mobile emulators to test my application - it means also I need to compile quickly and be good with graphics rendering (for design applications/Games)).

    In addition, please could you me of those in the manual of the motherboard (34 in PDF of page, page is numbered 24 down to the left)?

    Thank you very much to all who have responded.

    Hello

    Normally we use the rule of 3 C to choose a processor. They are Cache, Core and clock. In this case, I'd choose processor 6 MB Cache. It also has more Core and clock is a little slower but a lot of applications, the slowdown factor is not processor but another factor, namely the HARD disk.

    Kind regards.

  • Pavilion HP 550-129: reset windows 10 takes a long time

    Hello

    I just bought from bestbuy Pavilion desktop this morning. I need to install sql server express in 2014. but my new Office gives me an error 1935 which is linked to the studio visual c ++ 2005 redistrubable. So, I decide to reset the pc to the default value of production to see if it is fixing my problem of sql server.

    the reset process worked 3 hours and he is 73%. I just want to know if the process takes long and usually how many hours she can finish.

    Thank you

    Hacou

    Hello

    Finally, I got back window 10. It took 7 hours to complete the recovery process.

    also, I found why it can not install Sql server express 2014 on my new HP desktop. I need remove mcafee scan because it is in conflict with visual studio 2005 c ++ redistrubutable.

    Kind regards

    Hacou

  • Pavilion 15 laptop: a matter of microsoft

    can someone tell me what Microsoft Visual C ++ must be installed to date.  Product number: K7R25EA #ABU HP Pavilion 15 laptop.  because I had errors in the C++ severel is this week when trying to reinstall non-functional programs (management of intel and HP DriveGuard does not... restored to 9 due to problems of closure)... laptop is 9 months purchased January 2015... I ask because when I look through the installed software list Visual C++ includes x 64 & x 86 for each facility until 2013 there is only x 64 not x 86... Microsoft Visual C++ 2013 Redistributable (x 64) - 12.0.21005 - Microsoft - 12.0.21005.1... Microsoft Visual C++ 2013 x 64 additional DURATION - 12.0.21005 - Microsoft - 12.0.21005... Microsoft Visual C++ 2013 x 64 minimum - 12.0.21005 - Microsoft - 12.0.21005... No. x 86? is - that right thanks

    belucky

    install frames

    Control Panel > turn WindowsFeature onnet. 3.5 a 4.6

    reset

    Install the new drivers for Chipset for Windows 10

    reset

    install the other drivers for windows 10

    Run Windows update

    install the new Visual C++ Redistributable for Visual Studio 2015

  • HP Pavilion dv7 Audio problem

    Hello, im having some problems with my HP Pavilion dv7 notebook. The operating system installed on my laptop is Windows 7 Home Premium.

    What caused it...

    After that I installed a visual theme yesterday, it has messed up my explorer.exe, which means that it wouldent show my office and all... So in order to correct that I had to start my computer in safe mode with commandprompt and enter in "sfc.exe/scannow" and after this has been done, it fixed the problem and the explorer.exe worked again. But when I run that command...

    My problem:

    Then the sound outside the laptop icon is red, BUT the sound works on the computer.

    Does anyone know how to fix this?

    All Sound Drivers are up-to-date

    Screenshot: http://gyazo.com/acd879c95ee47b6cb29d2097b0d94eab

    I SOLVED MY PROBLEM, WHAT I DID TO REINSTALL THE AUDIO DRIVER, AND CELA WORKED.

  • two monitors for HP Pavilion 500-007 a

    I am considering buying desktop HP Pavilion 500-007 a little time. I already have two monitors TeamViewer, two support DVI - I and VGA I'm running just one of the monitors on a HP Pavilion dv7 laptop (laptop current ongoing died after 3 years continuous use).  The current system gives me two monitors to view, computer laptop 17 '' monitor and the Samsung 24 "monitor. I have also a 19 '' Samsung monitor with the same characteristics as the 24 "monitor.

    I want to know if I can use both monitors Samsung on the new office at the same time with good results.

    Both monitors have no HDMI, only DVI - I and VGA connections.

    The new system, I would like to start the monitor 24 "using the DVI - I format and the same thing with a 19" monitor, but the specs of the 500-007 a give only 1 DVI-I have the graphics card or via a connection through HDMI, and then on the motherboard, it shows a VGA port.

    What is the best: run 24 '' via DVI - I and the 19 "via VGA or execution 24" via DVI - I and get a DVI - I to HDMI converstion and run two monitors to the graphics card, or alternatively the 24 "on DVI - I and 19" on VGA.

    I use photoshop for photo editing, as I do a lot of photography work. Videos etc are not a primary, or games, but as also older in order to use the 24 "to better on Visual acuity.

    Thanks Ailsa

    This is the original factory specifications for the desktop HP Pavilion 500-007 a. According to the specification, this model has an AMD Radeon HD 8570 discrete graphics card that supports the use of two simultaneous displays. That this computer is equipped with a discreet graphics card, the video ports on-board integrated are disabled. The AMD Radeon HD 8570 graphics card has a HDMI and DVI - I output and can take care of two digital monitors or a digital and an analog monitor. The supported formats are HDMI, DVI - D and VGA (via a dongle, DVI / VGA).

    Please provide the model number of monitors you want to use with this computer. Two additional DVI - D and VGA monitors as you have indicated, here are some of the possible combinations of connection supported;

    BEST

    Computer > DVI - D cable > monitor

    Technology > cable HDMI-DVI or adapter > monitor

    or

    GOOD

    Technology > cable HDMI-DVI or adapter > monitor

    Computer > adapter DVI / VGA > VGA cable > monitor

    If you have any other questions, feel free to ask.

    Please click the White Star of KUDOS to show your appreciation

  • How to disable the touchpad in windows 8 - Pavilion g6

    How to disable the touchpad in windows 8 - Pavilion g6

    Welcome to the forum, Sally.

    There are several ways to do this - method you choose may depend on what you need to accomplish.

    Follow a few ideas.

    • A double tap farm in the upper left corner of the touch pad if it off for a single session.

    Enable / disable

    Control Panel > display icon > mouse > Settings of TouchPad > click on "enable TouchPad.

    They continue parameters to install and configure the TouchPad as you like it...

    ==========================================================================

    A method that works with the pilots 'old', it is a failure of session by session...

    Make sure this setting is ON / CHECKED:

    Control Panel > display icon > mice > TouchPad [ClickPad] settings >

    () repeat) TouchPad settings (button) > click tapping >

    Click the shimmering blue wheel

    In "box to Disable TouchPad settings".

    CHECK "Double Tap to activate / disable the TouchPad.

    In the 'Action in the upper left'

    CHECK "Disable the TouchPad during a session.

    Close

    Ok


    NOTE that, if it is available on your version, you can select to "turn off the TouchPad" - that's fine, unless something goes wrong.  You could get stuck without your USB mouse AND no way to return to the setting to activate the touchpad.  I don't know if I would use this setting.

    ======================================================================================

    Next...
    Latest drivers (V16.x) have the ability to disable the TouchPad / click on the keypad with a setting on the main page 'Settings' when a USB mouse is used.  This is a very nice feature.

    Control Panel > display icon > mice > TouchPad [ClickPad] settings >

    CHECK "disable the pointing device internal when the external USB pointing device is attached.

    If you want to be alerted and see a visual cue of disability >

    TICK "Animated icon in the taskbar" >

    and make sure you have your updated task bar notifications so you can see the view of the mouse.

    =====================================================

    I hope this helps!

  • 17 - f202nh of Pavilion: Pavilion 17-f202nh

    Hello!

    I buy a new 17-f202nh Pavilion.

    10 Windows at a very slow and very bad performance. (memory and disk use 90-100%)

    I try to intall Win7 64 bit, I can't find the drivers. I find only Win10 driver from this site.

    No ethernet, no wifi, chipset, etc.etc

    Please help me.

    Hello:

    You have to get most of the drivers you need directly from Web sites by the manufacturer of the component.

    I can help you get started with some basic drivers and then you can let me know what you need then...

    Chipset: Install the smbus and usb controllers.  You want the first driver on the list.  Install and reboot the PC.

    http://support.AMD.com/en-us/download/chipset?OS=Windows%207%20-%2064

    Graphics: 1st on the list.  Install and reboot the PC.

    http://support.AMD.com/en-us/download/APU?OS=Windows%207%20-%2064

    Audio: Accept the agreement.  Download and install the 2nd driver on the list.

    http://www.Realtek.com.tw/downloads/downloadsView.aspx?langId=1 & PNid = 24 & PFid = 24 & Level = 4 & Conn = 3 & DownTypeID = 3 & getdown = false #High Definition Audio Codecs

    Ethernet: 2nd pilot on the list. Unzip and run the installation application.

    http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1 & PNid = 14 & PFid = 7 & Level = 5 & Conn = 4 & DownTypeID = 3 & getdown = false

    Card reader: 1 driver on the list.  Unzip and run the installation application.

    http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1 & PNid = 15 & PFid = 25 & Level = 4 & Conn = 3 & DownTypeID = 3 & getdown = false

    Touchpad:

    This package provides the driver that allows the Synaptics TouchPad in the notebook models that are running a supported operating system. The pilot turns the touchpad General (for example, double-click and scroll) feature and provides a user interface.

    File name: sp72344.exe

    Webcam:

    This package contains the CyberLink YouCam software for laptops models and operating systems. CyberLink YouCam is an application webcam that allows users to capture images and video from a web camera and apply visual effects for video and captured images.

    File name: sp71830.exe

    I do not know what model wireless network adapter your portable comes with and there is no information online either.

    Please report the listed hardware ID of the device that you see as a network controller in Device Manager.  This is the card wireless driver needed.

    To find the hardware ID, click the network controller device.

    Then click on the Details tab in the upper part of the window network controller.

    Now you will see a drop-down list of property, and it will be set to the Description of the unit.

    On this list and select the 2nd (Hardware ID).

    After the first string of characters you see in the window.

    Then I wil post the links to the wireless and bluetooth drivers you need for the model of your laptop wireless card has.

  • Pavilion dv6-6c14nr: launch of the browser and redirecting on several occasions

    For the last two days, I had a problem frustrating with my browser/computer - the browser will be repeated launch or redirect to the home page.  To be more precise, if the focus is on an active browser window (in other words, if this is the app that I use or this is the last application, I clicked on), the browser will redirect to the home screen.  If, however, the emphasis is on another application, a new browser window will be launched.  This problem occurs regardless of the browser that I use (and when a new browser window opens, it is my default browser, Chrome, and it opens to my home page, a new empty tab).  When I was working in Visual Studio, it opens the browser which belongs to VS, then repeatedly redirected to the home page by default for this browser. The frequency with which this happens varies, once every few minutes, at most of the time (more than once per second) - I got 40 + windows browser in less than a few minutes. I removed all of the Add-Ins and Extensions, under the assumption that one of them could be the cause of the problem - no luck.

    I read similar messages on the HP Board by people who appear to have been able to solve this problem, despite the attempt of everything, including the relocation of the browsers and even reformat the hard disk!  Someone suggested that fixing file hosts worked for her, but I checked my and it seems to be as it should.

    In fact, I wonder if this could be a hardware problem any. Seems not intuitive for me, of course, but here's the thing... a few days previously, when booting, I saw some kind of error about my fan works not properly.  I installed Speccy (by Piriform) to monitor the conditions of my system and noticed that my computer has been running hot from time to time. So, I know this sounds nuts, but I put an ice pack under my laptop (well, two trays full of ice in an oversized Ziplock bag) and the problem seems to have slowed down a bit.  Also, I noticed that this problem seems quite widespread on HP Pavilion machines.

    Is it possible to fix this? Or will I stuck buying a new laptop? Although laptops are really cheap now, I really can't afford it. I suspect that the replacement of the fan would cost almost as much as a new laptop. But I can't work on it like that! Any ideas or suggestions?

    Thank you!

    Traci

    Hello and thanks for your advice and comments.  After reviewing the comments posted to some old messages to people with similar problems, I think I understand the problem, but also a solution in the short term...

    Apparently a fan problem is originally the computer overheats a little, and the heat is initially somehow the computer thinks that the shortcut for 'WWW-Home' is pressed several times (not sure of the mechanics behind this, but the shortcut implies the F5 key, which is located in one of the hottest areas of the computer).  The warmer the computer becomes, is more frequently as she considers the shortcut key display press and more frequently a new browser is launched.  So, a quick solution to the problem - disable the shortcut key (by editing the registry or by using a software like KeyTweak - the code for the key is 144, btw). Of course, I'll replace my fan in the next few days (I have a bag of ice below pending), but it's nice to have the use of my computer until there!

    Based on the other posts, I've read, this problem seems quite common for my laptop model - a HP Pavilion dv6 - 6 c 14nr.  Most of the messages I read involved HP pavilions, and many of them were a HP Pavilion dv6 or similar.  Others with the same problem seem to have experienced worsening much more that what I have - many of them actually reformat the hard drive when nothing else worked - and if this still does not solve the problem for them, they got rid of their HP laptop. Perhaps HP can save this information as a 'known problem' and view the Guide somewhere for support staff and users to easily find?

    Thanks again!

    Traci

  • Pavilion AB221NL: touchpad

    Hello, I recently brough a computer hp pavilion ab221nl laptop and I found myself having problems with the touchpad. The thing is, when I tried to play a game that I just installed, I found myself unable to walk and turn the Visual at the same time in the game. I can either walk or set the Visual and cannot do both at the same time. I tried in another game as well, but the problem persists. Is this only a problem for my pc, or is this something normal? and is there a way to fix this? or do I have to buy a mouse? because I'd really rather not. I hate using a mouse, especially for a laptop. Does someone have a solution please?

    Hello

    Hope that it will be simple to solve

    As I said, you should just need to disable SmartSense or PalmCheck Control Panel of Synaptics - but from what I saw, it seems no longer operate Windows 10 versions of this driver (or all the drivers of the series of 18/19).

    You may be able to work around this problem as follows.

    First, download the Synaptics driver on the link below and save it in your downloads folder.

    Version of the Synaptics 17.0.18.8 driver

    Disable your wireless card (should be f12 ).

    Open Control Panel, open programs and features, right click on the Synaptics driver and select uninstall.

    When finished, restart the laptop.

    When windows rebooted, open your download folder and re-run the installer of Synaptics - when it is finished, restart the laptop.

    Open windows control panel and on the top right, next to the display by: select "large icons".  In the new page layout, select the entry of Synaptics.

    Disable SmartSense or PalmCheck (place the cursor on the off position), then check if the touchpad works now with a key on the keyboard is pressed.

    If so, turn on your wireless card and use the utility on the following link to prevent Windows 10 to update automatically the Synaptics driver.

    https://support.Microsoft.com/en-GB/KB/3073930

    Kind regards

    DP - K

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