HP Pavilion 15 PC laptop: laptop won't boot up - stays on the black screen

My computer was working fine and then all of a sudden the screen went black.  I turned the power on and it came up with the error message "Unmountable Boot Volume" and then tried to solve the problem but just stayed on the screen black and never solved the problem.  I turned it off, did the hard reset when I remove the battery and hold the power for 15 seconds, but it's always the same.

I went into the mode where I can try to restore the computer but it does not allow me to do. They say it restores and then just black.   I also ran a report where it says that the problem is "short hard drive DST Check: failed ' and gave me a code of 0SNHWW-7N987K-MFPWMG-60WF03.

If there is nothing that can be done to help me I would be really happy I have use this laptop for work and really need to get it back running of emergency with minimal cost.  Thanks a lot for your help

@Amyynatalia,

The pleasure is all mine!

I'm afraid not, you will be asked to pay more for the replacement drive as its not covered by the warranty.

Keep me posted!

Kind regards

Tags: Notebooks

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