HP Pavilion 15 t-bc000: warranty Checker displays the incorrect Date of expiry

I bought a new Pavilion laptop and received on Monday (September 12, 2016). When I customized it I chose
HP 3 years against accidental damage with 3 days on-site Pavilion Notebook Service to go with it. Monday in the end, I noticed that HP has only 1 year what guaranteed manufacturer attached to it. I made MANY phone calls between yesterday and today, and no one is fixing the issue. they stop of me yesterday that the problem is solved and I would see that he fixed on the Web site "in a few hours. It was suspiciously afternoon when I was told this. I waited at least 5 hours to check out the website and it always says that I have a 1 year manufacturer warranty. Then I checked again today, and he said even 1 year manufacturer warranty.

If you look at my order details it says that product number is ABC (edited for security reasons). If you press fn + ESC or look down the system there say the number of product is XYZ (edited for security reasons). It has the serial number for the TWO serial numbers. I don't know if that's the issue or what. I need this problem in case I need it, and it seems that nobody knows how.

HP Pavilion 15 t-bc000 CTO Notebook PC (ENERGY STAR) (Windows 10 Professional) /HP ENVY TouchSmart m7-j020dx Notebook PC (ENERGY STAR) (Windows 8.1)

After many phone calls and 2 hours later, I got my landline number

Tags: Notebooks

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