HP PAVILION 17-e183nr: green screen no picture and only time audion on videos on all sites

When you try to play videos on facebook, youtube, or any other place all that I get is a green screen with the sound. This is the 4th time that this happens. HP has solved the problem for a short time online. need major help.

Hello

Try a new installation of the plugin flash/ActiveX as follows.

First, download the Flash uninstall utility on the link below and save it in your downloads folder.

Flash Player Uninstaller.

Once the download is complete, close all the browser windows, open your downloads folder and run the program uninstaller.  After this has completed, restart the laptop.

When windows has reloaded, download and install the latest version of Adobe Flash. Note: You can deselect the option to include McAfee Security Scan Plus before downloading.

When the installation is complete, restart the laptop.

***************************************************************************

If the above is not correct the problem, try the following.

First of all, download and run the uninstall program of Shockwave on the link below.

http://fpdownload.Macromedia.com/Get/Shockwave/Uninstall/Win/sw_uninstaller.exe

After this has completed, restart the laptop.

When windows has completely recharged, download and install the latest version of Shockwave on the following link.

http://get.Adobe.com/Shockwave/

Once again, after the installation, restart the laptop.

Kind regards

DP - K

Tags: Notebooks

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