HP Pavilion 17 Laptop: Pavilion 17 laptop keyboard not working

The keyboard has stopped working, can type password to enter the system.  But once in Windows 8, the keyboard does not work.

a. refreshed the laptop

b. uninstalled information from keyboard in the Device Manager

c. rebooted the laptop

d. BIOS update

e. reset the software in the laptop.

Works in the Test System, there is no problem with the keyboard works in the test system.

The laptop reported that the keyboard works fine when I go into Device Manager.

What now?

Hello

As the keyboard works until you connect, check the following.

Open windows control panel and on the top right, next to the display by: select "large icons". In the new page layout, select the "ease of access Center.

Select the option "make the keyboard easier to use".

If there is a check mark next to "Turn on keys filters", click on the box to remove, and then click apply and then click Ok to save this change.

Kind regards

DP - K

Tags: Notebooks

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