HP Pavilion 17: mouse pad does not work after replacing hard drive


After replacing hard drive and installing windows 8.1, I can't use my mouse pad.

I installed the Synaptics driver but it didn't help.

How can I check that mousepad device is not damaged when replacing the hard drive and which also can I try to fix the mouse pad?

USB mouse works fine.

See you soon


The only way to be sure is to open it up and see if the touchpad cable was disconnected during the upgrade of the hard drive. That's my bet. Easy to forget when you're winding. You don't provide complete model number, but many of the recent models Pavilion 17 require removal of the cover together to get hard disk that requires disconnection of the touchpad cable.

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