HP Pavilion 17: mouse pad does not work after replacing hard drive
After replacing hard drive and installing windows 8.1, I can't use my mouse pad.
I installed the Synaptics driver but it didn't help.
How can I check that mousepad device is not damaged when replacing the hard drive and which also can I try to fix the mouse pad?
USB mouse works fine.
See you soon
The only way to be sure is to open it up and see if the touchpad cable was disconnected during the upgrade of the hard drive. That's my bet. Easy to forget when you're winding. You don't provide complete model number, but many of the recent models Pavilion 17 require removal of the cover together to get hard disk that requires disconnection of the touchpad cable.
Win7 Home Premium and HP Pavilion DV6-2150US. Failed hard drive. I bought a Seagate 500 GB replacement (original drive was 250 GB) and used my purchased HP re - install DVD to re - build Windows and reinstall the OEM software on the new hard drive.
Everything starts fine, but he won't deal of Windows updates (. e. is a big red X on the screen of windows update). I tried Microsoft "Mr Fix it" download - but it error and none of the other suggestions Microsoft not work either. When I had the chance to talk with a MS tech support person, she suggested that somehow windows on the new drive is not authentic, etc... Although windows on the new drive hard indicates that its active and authentic... is there some kind of checking a number of the hard disk 'really' activate windows?
Just to make sure that my reinstall was not corrupt, I deleted the new hard drive and began in everywhere... I have the exact same result... it boots fine, but will not update through windows update. The only other change to the laptop was that I had better buy double the memory to 8 of 4 when I bought 2 years ago... once again, do not know if there is a kind of material exchange limitation before disabling the windows software.
Help, please! I'm really stuck. THX JimmyC
Thanks for your post... I solved my problem by installing the update driver Intel rapid storage through this link:
I suppose that as long as the hard drive is lower 250Gig you need not the new driver. But when I replaced my hard drive failed with a disc 500gig hard - when I did restore HP to Win7 and the OEM software from the dvd, I bought - it put the storage driver original in Win7 - which works very well with a 250 GB drive, but causes the windows update doesn't work is not for readers more than 250gig. When I installed the driver from the link above file, Windows Update started working - and you can imagine there are many, many fixes since my PC has been restored to original Win7 - doesn't not even Win 7 SP1.
I hope it helps someone else... thank you for your message. JimmyC
I had to replace the hard drive in my Samsung QX410 Notebook, so I took it to a computer professional maintenance place inviting to reinstall Windows. I expected that they would like to reinstall Windows Home Premium because it is what I had initially, but I got a very basic version. In addition to this, I lost my microphone. I don't know that much computer, so I went out and bought an external microphone, but it would not have worked either. Please tell me what to do, this computer must have a built-in microphone, speakers and webcam still work after replacing hard drive, but I am at a loss for what to do about the IJC. I am also concerned as to how to recover my Home Premium, but the most important now is the microphone because my job has me traveling so much, so I need a microphone to call my family. Your help would be greatly appreciated.
Upgrade Home Premium just add additional Windows features. It does not uninstall all programs.
I have the same problem, replaced in my Toshiba HD, rebuild from Sysimage, Windows Update does not work. A ran "fix the problem with the Microsoft Windows Update is not working.
Problem still exist.
The message that I got while trying to update: "Windows Update cannot currently check updates,
because the service is not running. "You may need to restart you computer.
Stop and then restart the service, still no luck.
I ran Windows troubleshooting. He finds two problems with Windows Update components, it corrects.
The problem still exists.
The other post:
Another interesting fact:
After the reconstruction the new disk, user account control does not recognize Windows programs.
for example: execution of Perfmon.exe, the Publisher is unknown! However, when I download the program Windows FixIt, Publisher is recognized as Microsoft Windows. It seems that user account control does not recognize the Windows programs that had found the new HD, but acknowledges those who is downloaded from the internet.
I guess there is a problem with the license, Windows was preinstalled on the Toshiba and replace the hard drive could have caused a few conflicts of licensing.
Separated from the:
The same problem. Cloned old HD on a larger hard drive. Everything worked perfectly except NO indexing and update WITHOUT windows - the two recurring problems that seem to appear on the forums after a change of hard disk.
INDEXING resolved with change to "Intel rapid storage technology." Google what I put in quotes, choose the Download Center and get the specific to your OP and the controller software.
UPDATES have been a little more frustrating. The microsoft .fixes and convenience stores were without help.
Go to control panel / system and Maintenance / administration tools
Stop the Background Intelligent Transfer Service
Stop Windows Update
In 'My Computer' go to Windows / Software Distribution
Right-click "DataStore" folder. Rename it to Datastore.old
Rename the folder 'Download' Download.old
Return to Services and restart the Background Intelligent Transfer Service and Windows Update.
Look for the updates. It will take some time because you deleted the database.
I hope this helps!
I formatted my laptop "L40 - 18w" after that all usb ports do not work.
Could you please help me on this issue
Ben is right. After the installation of the operating system as a first step, you need to install driver chipset.
Please see the download page for Toshiba under http://eu.computers.toshiba-europe.com
There you can find all the drivers for your model of laptop including driver chipset.
I had bought a Lenovo machine without installation of the OS and installed a Windows 8 Pro (and not an upgrade).
After activation ( laptop settings-> activate Windows ) and control, the copy of Windows has been properly activated.
The machine worked fine for 7 months before the hard drive crashed and I had to replace it. (Without recovery).
On installation the same Windows 8 Pro on the new HARD drive again, it shows " this key did not work." "If please check and try again or try a different key"
Please suggest a solution to this problem.
If my copy of Windows would have been an upgrade version, it would not have worked the first time.
Have you bought a copy of manufacturer of OEM of Windows 8 Pro system? Because there was no full version boxes retail copies of Windows 8 Pro. The following work around to try to see if it works with your copy and then try the phone activation;
Activation of the phone:
1. press the Windows key + X , and then clickrun, and then type: slui.exe 4
2. then press the ENTER"" key.
3. Select your "country" in the list.
4. choose the option "activate phone".
5. stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
6. explain your problem clearly to the support person.
After you install the new hard drive, when I click on windows update, it opens, makes his scan, then I get the message, (the website has encountered a problem and cannot display the page) I have a Dell Optiplex 745 running XP Pro, Explorer 8, have tried several times and restarted, please help.
What do you think of will be without safety last cumulative update for IE8 be manually downloaded and installed before going to windows update to nothing at all. What will happen is the CPU at 100% and a whole lot of nothing else of fortification.
Do not go in line with the hopes of getting the updates of windows after the installation of SP3.
Disable automatic updates in Control Panel > automatc updates > disable automatic updates
Start > run > wuaucpl.cpl > disable automatic updates > apply (if the setting is changed) > OK
Get the exe to install offline full download for IE8 [should represent approximately a 16 MB file] and then install IE8 after SP3 and the decline of the ability to download updates for IE8 at installation time.
Then manually download and install the current cumulative security for IE8 update and restart the computer.
visit Windows Update through your browser link in the start menu. Consent to any ActiveX install queries and validation / advantage genuine offer and cross your fingers.
It is possible that you may still have questions, but this will reduce some of the problems if you follow the recommended sequence.
I want to copy my CDs on a cd, but it does not?
Your CD/DVD drive is missing or is not recognized by Windows or other programs:
Your CD or DVD drive cannot read or write media - Fix It:
This morning I was not in box a new Elitebook 8640 p and instantly replaced the hard drive with a new 128 GB crucial disc M4.
Machine installation installation clean Windows, restarted etc. I then installed the drivers, restarted etc. Have a windows index score and I was immediately impressed by the 7.9, but...
The laptop won't start. Right after that the first portable screens it just stops at a black screen where it should show the logo "windows". I put the original hard drive in and the machine starts very well and I put the M4 in my office and it begins to start.
It seems so the reader is fine and the laptop is fine, but the whole... Nope.
Any suggestions? (I want to send them both back after spending this money a lot of things should work like clockwork)
Solution: It seems that Crucial screwed up again
Have a HP machine that came with Vista. Bought an upgrade to Windows 7. Ran fine for several months. Then the hard drive failed. Installed a new hard drive. Partitioned and formatted. Windows 7 upgrade will not install. The only copy of Vista was on the hard drive crashed. A way to force the update to install. I have the license keys and the legal copies - simply nothing to install the first. Any help would be great.
If your computer comes with a qualifying previous license such as Windows Vista or Windows XP and the certificate of authenticity is still attached to the machine in good condition, then the COST is reason enough to represent the compliance to the software license agreement. No previous required software installation, which means you can do a clean install with Windows 7 Upgrade disk.
How to do a clean install with upgrade disc:
Boot from the Windows 7 DVD
Click Install now
Accept the license agreement
When the option is displayed to select a type of installation, click (Custom advanced)
Click on drive Options
Select the disc/s click on Delete
Click on apply
Click Format, and then click next to proceed with the installation
Skip entering your product key Windows 7 and complete the installation.
When you reach the desktop, click Start, right-click on computer
Click on properties
Scroll down to the Windows Activation
Click the link x days before activation.
Click on the link that says: "show me other ways to activate.
Enter the product key
Select the Activation of the phone
Click Next when you enter your key page
Select your country
Click Next, call the number listed
Be sure to explain your situation to the Appeals Officer.
Provide the installation generated when ID requested by the call agent
They give a confirmation ID in return, enter it
Click next to complete the activation.
I have CS4 Design Premium and recently had to replace aging HARD drive where the applications have been installed with an SSD. Now I 150:30 error whenever I try to run any CS4 application. How to solve this?
I am on a 27 "iMac mid 2011 Yosemite running. All applications have been working well earlier before I made the replacement of the HARD disk. I will try to reinstall the applications from scratch.
I have a laptop Toshiba Satellite L775. I run Win 7 Home Premium. My mouse pad does not work properly. I also have a Logitech Anywhere MX wireless mouse. I tried the mouse pad to work properly with the key FN and F9, but it does not work. And you really have no idea if that turns or out of the mousepad anyway, subj for another time I guess.
What does not work, but I have to do is to go to Control Panel then mouse option load that and just scroll the tabs without changing what each time and then close and the touch pad works. But only for this session. If I have my laptop nearby, or turn it off, I have to start throughout the whole process.
What's past and how to fix this?
Thank you very much.
> What's past and how to fix this?
After reading your ad, I still don t know what is your problem.
> My mouse pad is not working properly
How to understand this? What does not work properly? What happen exactly when you start your laptop?
I have a touch screen for Toshiba Satellite NB10T-A-101, the touch screen works very well but I use mostly the mouse pad I find using the slider easier.
But recently my guarded cursor freezing for a second or two and then to spend once again, but now the mouse pad seems not working with the left and right click buttons work but not the touchpad.
I made sure the touchpad is enabled in the mouse settings, so I don't really know what to do now.
Any suggestions would be greatly appreciated
Have Hmm you also checked the FN + F5 key combination?
This would enable and disable the touchpad as well.
But from my point of view, it would be possible that the touchpad module is malfunctioning.
I m thinking about the hardware malfunction because the touchpad buttons work and just touch the touch work area module doesn't correctly.
Usually, if the touchpad would be handicapped by any software, both; as well as the touch buttons does not work.
My built in touch pad does not work. How can I solve this problem?
I'm sorry to hear that you're having trouble with the mouse pad.
Before you start with the troubleshooting steps, I would like to ask you a few questions.
(1) Windows operating system you are using?
(2) what is the brand and model of the computer?
(3) you receive any code or an error message when you try to use the mouse pad?
(4) have you made no changes before the show?
Please follow the link and check if that helps.
Mouse, touchpad and keyboard under Windows problems: http://windows.microsoft.com/nl-BE/windows/help/mouse-touchpad-and-keyboard-problems-in-windows
Please answer we help you solve the problem as soon as possible.
My mouse pad is facing upward and I don't know why. It works when I restart the laptop, then after a few minutes, it does not at all. I checked the properties in Device Manager and it says it works properly... which is not the case. I uninstalled the driver and reinstalled. He always does.
Not sure if this is related to some of my key of F does not not to my other thread - https://forum.toshiba.eu/showthread...ns-not-working
A question I've had for a while (which may or may not be related) is my TOSHIBA x 64 compatible ACPI logical value and general-purpose device has a problem. On the device manager says "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) ». I uninstalled and reinstalled this with driver Toshiba utility pack and it always happens with this error. I cleaned the registry several times using tuneup utilities 2013. It is probably not bound as it has been like this for a long time with no obvious side effects. But it's annoying nevertheless.
Maybe windows 10 could save the day (I'm on the 8.1). I hope. In the meantime if anyone has any suggestions I would be very happy.
Good, someone else who might find this is useful - it turns out that it was a hardware failure. My laptop hinge was loose, and therefore the case had to be replaced. He also replaced the mouse pad - now it works fine.
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