HP Pavilion 2012tu g6: CyberLink YouCam not working not

Hello! I tried to use the camera of my laptop, it has one installed internally. It used to work before, but now, when I open the application, it does not open, and it's like nothing has really happened or I na not open anything. How can I fix it? Thank you!

Hi there @ronmacalino

Welcome to the Forums of HP Support!

I understand that your webcam no longer works. I'm happy to help you with this.

Because it looks like it happened all of a sudden, I'd want to try a restore of the system, just to see if the problem was caused by a driver or software update.

Using Microsoft System Restore (Windows 7)

If this does not help then you can try things on this page:

Webcam troubleshooting (Windows 7)

Let me know if it makes a difference, or if you see error messages.

Tags: Notebooks

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