HP Pavilion 2016tx g6: laptop computer stuck on the home screen

Today, I installed Windows 8.1 pro oem activated in my hp laptop. After completing the configuration of my began laptop freeze. I didn't install all alone application.laptop escalates much too and the fan runs faster than usual. Its very difficult to handle the laptop in such a condition. Please help me

Thanks in advance

Hi @basilutd ,

Thank you for your query.

I understand that after the upgrade of your laptop for Windows 8.1 pro your laptop is overheating.

When I checked the driver page for your laptop on Windows 7 there are two bios updates.  Haves you updated the bios.

Here is a link to the drivers and software Notebook Pavilion g6-2016tx where you can get them.

HP Notebook PC - updated BIOS

As an update of the bios has a potential to cause damage, I suggest to contact HP support by using this procedure.

Here is a link to HP desktop computers and laptops - troubleshooting an overheating and Auto Shutdown problem which can also help.

Please make sure that you have installed all updates recommended for your laptop driver and did all your Windows updates.

Good luck!

Tags: Notebooks

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