HP Pavilion 23 "TouchSmart: optical drive error Code 19

Hi, the optical drive in my HP Pavilion TouchSmart 23 "does not work correctly. In Device Manager it says that it is the result of the conifguration in the registry being incomplete or damaged (error code 19), but I can't solve the problem. I tried to solve by updates driver and verification for the top and bottom filters using regedit, but none of those who were present. I can't find any other possible solutions anywhere. Thanks for the help.

Hello:

The only suggestion I can offer would be to go through the troubleshooting steps in the link below you haven't tried.

https://support.Microsoft.com/en-us/KB/314060

Tags: HP Desktops

Similar Questions

  • Pavilion g602305tx: portable optical drive failure

    When I insert a disc windows says pls insert the disc and then automatically eject the tray.

    -DVD burner gets power, but not reads any disk.hp g6 2305tx-like pavilion, I need to replace the drive or it's a motherboard problem?

    where can I buy original hp spare parts in bangladesh?

    Use uefi HP PC Hardware Diagnostics utility to test the optical drive. My HP Omen 15 product ready to version 5.7.2.0 installed. You should maybe download and update your version of HP PC Hardware Diagnostics to get one that will test the optical drive. www.hp.com/go/techcenter/PCDiags

    Press the power button and then press the ESC key to access the boot menu. Now, press the F2 key to enter the diagnosis. Click the tests of components and then click on the optical drive. If the test shows the drive as failure you know it's time to replace it.

    Do a web search on Google or Bing with "hp pavilion g6-2305tx optical drive replacement"as key words to find a seller online.

  • HP Pavilion dv6-7020us: driver error Code 28 problems

    Sorry if this is kind of a long start...

    Read that a cause for Code 28 may be due again installed equipment that poses a problem of incompatibility, so...

    First stop, due to problem of hard drive, adequate to get a hard drive again earlier this year. The new current hard drive is "INTERNAL HARD DRIVES DO SAMSUNG Spinpoint M8 ST 1000 L 1 TB 5400 RPM 8 MB Cache SATA (looks like break after" 1000"and"SATA", that's all I can put in).»

    Got Windows 7 x 64 bit installed.

    Ethernet controller, network controller, peripheral PCI, PCI Simple Communications Controller, SM Bus controller, Bus controller series universal (USB) and x 2 unknown device (one of whom I assume is the fingerprint reader) all fail with the error code 28.

    The problem, however...

    With the help of other computers and the family, I managed to get the downloaded files specifically driver installation for Windows 7 x 64 bit, moved to a USB key, ran the files on my computer (with nonworking pilots / that responded to the questionnaire), they seemed of ran perfectly fine and appeared to install correctly, but none of the enumerated factors do not always work.

    Now currently at a loss to know what to do...

    Properties: Details: Hardware ID: value...

    Ethernet controller

    PCI\VEN_10EC & DEV_8168 & SUBSYS_1818103C & REV_07

    PCI\VEN_10EC & DEV_8168 & SUBSYS_1818103C

    PCI\VEN_10EC & DEV_8168 & CC_020000

    PCI\VEN_10EC & DEV_8168 & CC_0200

    Network controller

    PCI\VEN_1814 & DEV_539A & SUBSYS_1839103C & REV_00

    PCI\VEN_1814 & DEV_539A & SUBSYS_1839103C

    PCI\VEN_1814 & DEV_539A & CC_028000

    PCI\VEN_1814 & DEV_539A & CC_0280

    PCI device

    PCI\VEN_10EC & DEV_5229 & SUBSYS_1818103C & REV_01

    PCI\VEN_10EC & DEV_5229 & SUBSYS_1818103C

    PCI\VEN_10EC & DEV_5229 & CC_FF0000

    PCI\VEN_10EC & DEV_5229 & CC_FFOO

    PCI Simple Communications controller

    PCI\VEN_8086 & DEV_1E3A & SUBSYS_1818103C & REV_04

    PCI\VEN_8086 & DEV_1E3A & SUBSYS_1818103C

    PCI\VEN_8086 & DEV_1E3A & CC_078000

    PCI\VEN_8086 & DEV_1E3A & CC_0780

    SM Bus controller

    PCI\VEN_8086 & DEV_1E22 & SUBSYS_1818103C & REV_04

    PCI\VEN_8086 & DEV_1E22 & SUBSYS_1818103C

    PCI\VEN_8086 & DEV_1E22 & CC_020500

    PCI\VEN_8086 & DEV_1E22 & CC_0C05

    (USB) Universal Serial Bus controller

    PCI\VEN_8086 & DEV_1E31 & SUBSYS_1818103C & REV_04

    PCI\VEN_8086 & DEV_1E31 & BUBSYS_1818103C

    PCI\VEN_8086 & DEV_1E31 & CC_0C0330

    PCI\VEN_8086 & DEV_1E31 & CC_0C03

    Unknown device

    ACPI\HPQ0004

    * HPQ0004

    Unknown device

    USB\VID_138A & PID_0018 & REV_0078

    USB\VID_138A & PID_0018

    . . . In my view, that it is all information. I'm sorry if I'm actually still lacking some information. Thanks in advance for the help! I look forward to the answer.

    Hello:

    Here are links to the drivers you need in the order you posted devices... just at the height of the sp # with those on your USB.

    Ethernet controller:

    This package contains the Realtek driver local area network (LAN) that allows the NIC (NIC) Realtek chip in the notebook models that are running an operating system supported.

    File name: sp56167.exe

    Network controller:

    This package contains the installation package driver for Ralink Wireless LAN to laptop models controllers that are running a supported operating system.

    File name: sp57538.exe

    PCI device:

    This package contains the driver that allows the Realtek card reader in laptop models running a supported operating system. The card reader allows users to read or write to removable storage cards supported, which are typically used in digital cameras, digital music players and cell phones.

    File name: sp56166.exe

    PCI Simple Communications controller:

    This package provides the driver Intel Management Engine Interface (MEI) for the notebook models and operating systems. The Intel Management Engine Interface allows communication between the host operating system and the Intel Management Engine firmware.

    File name: sp56158.exe

    Controller of Bus SM: NOTE: first install this driver and restart.

    This package contains the driver and Intel Chipset Installation Utility for the notebook models and operating systems. This utility allows the operating system to show the correct name for the Intel hardware that is installed in the Microsoft Windows Device Manager.

    File name: sp56156.exe

    Controller of universal serial (USB) Bus:

    This package provides the driver for the Intel USB 3.0 controller host for the notebook models and operating systems. The driver allows USB 3.0 devices.

    File name: sp56164.exe

    ACPI\HPQ0004:

    This package provides the HP ProtectSmart Hard Drive Protection software (HP 3D Driveguard) for the laptop models running a supported operating system. HP (HP 3D Driveguard) ProtectSmart hard drive Protection software protects the hard drive of "parking the heads ' if the laptop fell accidentally, or is suddenly hit by another object.

    File name: sp61037.exe

    USB\VID_138A & PID_0018:

    This package contains the driver that allows the validity fingerprint sensor in the notebook models that are running a supported operating system. The fingerprint sensor analyzes fingerprints for use with biometric security applications.

    File name: sp56403.exe

  • 303 hard drive error code, how to replace

    I have run diagnostics from the system on my laptop and learned that the hard drive has not give the error code 303.  It came preloaded with 7 Home Premium from Windows OA.  We do not have a backup image or installation disk.  The laptop is old and out of warranty of 2 years.

    Should what hard drive replacement options I look for?

    Also, what options I have to install Windows 7?

    News of the laptop:

    product: HP Pavilion g series

    s/n: [personal information deleted]

    p/n: LZ514EA #ABU

    Model: g6-1184sa

    Hello

    Firstly, regarding the disk HARD, your laptop is listed as coming with a 500 GB hard drive, but you can just as easily install a 750 GB HARD drive if you want a little more than space - readers at the following links are examples that would be perfect for your laptop.

    Hard drive 500 GB

    750 GB hard drive.

    The procedure to replace the hard drive starts on Page 54 of your maintenance & Service Guide.

    Regarding the reinstallation of the operating system on the new drive, there are two options available.

    1. you can order a set of replacement recovery disks using the link below - it will reinstall the operating system, all the drivers, and almost all of the original software (the exception being often tests of MS Office).  They will also recreate all of the original scores, including the recovery Partition.  The following link guess that you live in the United Kingdom.

    Order recovery HP. - UK discs.

    2 another option that you might consider is to create your own Windows 7 installation disc.

    Before you try the following, make sure that you can always read the character product activation key 25 on your label Windows COA (5 blocks of 5 alphanumeric games).

    An example of a COA label can be seen here.

    You can create a Windows 7 installation disc yourself using another PC - just download the Disk Image correct ( this must be the same version that originally came with your laptop - it is listed as Windows 7 Home Premium 64 - bit ) from the link below and use an app like ImgBurn ( Note: you can deselect additional software during installation of ImgBurn offerings) to burn the ISO correctly on a blank DVD - a guide on the use of ImgBurn to write that an ISO on a disc is here.  The source of the Windows Image is Digital River.

    Windows 7 Home Premium 64 bit SP1.

    Use the disk to perform the installation, enter the activation key of Windows on the label of the COA at the request and once the installation is complete, use ' 'phone Method' described in detail in the link below to activate the operating system -this made method supported by Microsoft and is popular with people who want to just have a new installation of Windows 7 without additional software load normally comes with OEM installations.

    http://www.kodyaz.com/articles/how-to-activate-Windows-7-by-phone.aspx

    You may need, additional drivers and software are here.

    Kind regards

    DP - K

  • HP Pavilion 15-n007sr: hard drive error

    My laptop HP Pavilion 15-n007sr fails to load Windows. I ran diagnostics and got an error. HP UEFI diagnostics for hard drive has failed in the short DST test with failure code rg817g-71s7gs-mfpwxf - t 60, 903. Does this mean I need to replace my hard drive?

    Hello

    Unfortunately, it's - the error code 24 characters for short drive Self Test (DST) would indicate that hard is defective and must be replaced.

    If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

    Kind regards

    DP - K

  • Card PCMCIA Avaya on a machine Satellite Pro 4320 - 31 to load the driver error code

    The machine works perfectly in all respects. Recently attempted to add an Avaya Silver wireless card to the system.

    Somehow the system has problems with the supplied driver. I have redownloaded the driver support site (now on version 7.62, the driver should support the card as a "Avaya Wireless PC Card".) I have to the latest driver available.

    Given that the machine works under Windows 2000, SP4 and all available patches, and yet didn't have questions about installing a card like this on a Windows 2000 computer before, I'm a little confused as to what may cause the problem.

    The card is detected properly, and the pilot is recognized. When installed the Device Manager still representing a yellow exclamation mark on the map of Avaya. When investigating this error shows that Windows 2000 cannot load the drivers on an error code 31.

    I found Code 31 made reference to possible support material that gives the questions. I turned my attention to the CardBus controller (ToPIC100 according to Device Manager). The version used is Microsoft, 20/06/2003, 5.00.2195.6717.

    Appearantly it is a newer driver (5.1.2600.0) but I failed to bring one downloaded. Seems that it is only available through Windows Update, which does not show the update as being available for the machine.

    Then... Anyone know how to get the map Avaya Wireless Silver active PCMCIA on a Satellite Pro 4320? I need a newer driver, or can not be done at all?

    [Edited by: admin on 26 June 05 20:19]

    Hello

    Can you please check this 2 & temp 108020 = .bucketID & PAGE = Document http://support.avaya.com/japple/css/japple?temp.documentID=127473&temp.productID=10763. Maybe it helps you too.

    Good bye

  • Equium A110-233 drive reads not not drives - error code 39

    Drive not reading all discs.
    Something to do with the driver. Far as I can tell it says error code 39.

    Hello

    Please try the first method:
    http://support.Microsoft.com/default.aspx?scid=kb;en-us;320553

    You will find a link to the MS site that provides a nice solution.

  • HP pavilion g6: how to the error code of the resolved bios administrator password is 51764946 please help me

    How bios solved administrator password error code 51764946 for hp pavilion g6

    Thank you very much, Mr REO51ST

  • Trying to access the hard drive - error code 0 x 80070005

    I'm trying to be able to access my hard drive in my network and when I try to access my drive I get this error code

    Hello

    Maybe this can help,

    http://social.technet.Microsoft.com/forums/en-us/itprovistanetworking/thread/bda85413-231e-4b56-bd8f-cd84cf925d20/

    Jack MVP-networking. EZLAN.NET

  • hard drive error code

    My son has a laptop Inspiron 15 with a 500 GB SATA hard drive.   It's a little more of 2 years and is

    little used.

    Recently, it wouldn't boot into Windows.   I was able to run Dell built-in diagnostics and all tests passed,

    except for the hard drive.   Returned message says Error Code: 2000-0151; validation 19717; bad hard drive 3rd = status.

    Any ideas on this subject, other than replacing the hard drive?

    Thank you.

    dsmith8404

    Error code 2000-0151 refers to a failing hard drive / has failed, you will need to replace the hard drive with a new one.

    Bev.

  • Xbox 360 Driver error code help 43

    I've had my controller xbox 360 for about 6 months now and it was working perfectly until one day it just stopped working. She appeared peripheral unknown announced when I plug in to have usb port my keyboard and it says device not recognized error code 43 when I plug directly on the motherboard. I checked to see if it worked on my brothers laptop computer and it worked perfectly. I reset my computer. I tried to uninstall the Device Manager and uninstall the driver of accessories microsoft and re install both of them. I disconnected and uninstalled all devices on my computer and re installed them also. They work perfectly well. I tried to install manually from the Device Manager, but when I do this it does not appear in the list of drivers. I have been looking for a solution for about a month and have found nothing to help :( I use Windows 7 64-bit. I would be delighted if someone could help me

    -----

    Edit Message: Duplicate content copied on the wire:

    I've had my controller xbox 360 for about 6 months now and it was working perfectly until one day it just stopped working. She appeared peripheral unknown announced when I plug in to have usb port my keyboard and it says device not recognized error code 43 when I plug directly on the motherboard. I checked to see if it worked on my brothers laptop computer and it worked perfectly. I reset my computer. I tried to uninstall the Device Manager and uninstall the driver of accessories microsoft and re install both of them. I disconnected and uninstalled all devices on my computer and re installed them also. They work perfectly well. I tried to install manually from the Device Manager, but when I do this it does not appear in the list of drivers. I have been looking for a solution for about a month and have found nothing to help :( I use Windows 7 64-bit. I would be delighted if someone could help me

    Hi Rago,

     
    Thanks for posting your query in Microsoft Community.
     
    According to the description of the problem, I understand that you are unable to find work controls XBOX 360 on your computer.
     
    When the hardware is installed in, or attached to a computer doesn't work properly, it is often because of a driver problem. Hardware and devices require drivers work correctly with a computer.
     
    I would like to know you have XBOX 360 wireless receiver to check if the controller is connected wireless to your PC?
     
    We will try to connect the Xbox 360 controller to a different usb port and check if it works.
    Tips for solving common driver problems

    If it still has problems, I suggest you to ask your question to the technical support of Xbox 360.

     
    Hope that this information helps answer please with the State of the question to get help, we will be happy to help you.
  • portable device driver error - code 31

    Gidday everyone,.

    Rig = AMD Athlon II x 4 620 clocked at 2.6 ghz, 2 GB Ram, Win 7 Ultimate 32 bit SP 1 on Asus M4A78

    bios mod-

    config sys: ide to ahci (to improve the rate of the ISF, NCQ; using sata, ide, no raid)

    reset for win 7

    blue screen

    back to ide

    reset

    www for solution - registry mod help:

    KEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\msahci

    CHG of DWORD from 3 to 0

    reboot ok for Win 7

    improve the exchange of data

    started victory day

    installed optional AMD - other materials, Storage Controller - AMD SATA controller,

    published March 2013

    Update said "with success."

    Reboot as required by the update

    Device driver error 31 on portable devices

    (Two) WPD filesystem Volume driver

    :-(

    Active BIOS, no change

    reset

    BIOS - return to the ide

    Restart

    no change, still error 31

    Restored AMD update

    error 31 remains

    hands up in the air

    NB. earlier this year the experience even device driver error 31 on portable devices on portable devices for WPD filesystem Volume driver. Investigations at the time found no solution. However, think has an update of the applied victory since then "arranged" the error. The error was not apparent immediately before the update to AMD.

    Grateful for the help please.

    Have '

    Hello

    Thanks for posting your query in Microsoft Community.

    I understand your concern and will help you solve this problem.

    I suggest you try using the steps described in these Microsoft help articles and check if it helps.

    What to do when a device is not installed correctly
    http://Windows.Microsoft.com/en-us/Windows7/what-to-do-when-a-device-isn ' t-installed-correctly

    Restore a driver with its previous version
    http://Windows.Microsoft.com/en-us/Windows/restore-driver-previous-version#1TC=Windows-7

     

    I hope this helps. If the issue is not resolved, please get back to us and we would be happy to help you.

     

  • Pavilion g6: Bios password blocked error code-69177251

    I forgot my password put g6 in 3 times disabled system, the password bios displays error code 69177251

    Hello:

    Restart the PC and enter the unlock code...

    76855897

  • Satellite L300-1BW - 19 on CD/DVD drive error code

    Hello people, Satellite L300-1BW my wife lost her DVD player - manager of material properties gives the following error:

    "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) »

    I tried to uninstall the DVD driver, then reboot to let her re - install, but it still comes back with the same defect :-(

    Any ideas anyone? ?:|

    Hello!

    Try to delete upper filters and lower, as in this Knowledge Base article Microsoft has offered:
    http://support.Microsoft.com/kb/314060

    (1) run Regedit (start > run > Regedit)
    2) navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class {4D36E965-E325-11CE-BFC1-08002BE10318}
    (3) in the right pane, delete the "UpperFilters" key and delete the key "LowerFilters".
    (4) restart.

    Good bye

  • laptop G62-b98ED: 0xe0f00013 during recovery (new hard drive) error code

    In the HP Support Forum Iread the code 0xe0f00013 error during recovery (new hard drive).

    In this article, I go the Digital River en download Windows 7 Home site (http://msft.digitalrivercontent.net/win/X17-58997.iso)

    Unfortunately, this link is broken

    ("The Page or file you requested cannot be provided

    The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.
    Error HTTP 404 - file or directory not found. »)

    In ths page I be called Micrrosoft to download on their site. After typing the registrationkey it says:

    'Product not supported '.
    The product key you have entered seems to be the software that was preinstalled on a device. Contact the manufacturer of the software device for recovery options. " »

    You have a different link to download the ISO of windows 7 Home Premium?

    I have not personally used this download link, but they seem to have good answers/responses from users it and 33K followers on Facebook.

    http://getintopc.com/softwares/operating-systems/Windows-7-Home-Premium-free-download-ISO-32-bit-64-bit/

Maybe you are looking for