HP Pavilion 500-321: graphics driver constantly crashing and recovery


I've been instances make more frequent accidents of graphics driver. The message I get is:

"Display driver stopped responding and recovered."

Display driver Intel HD Graphics Drivers for Windows 8 (R) stopped responding and has successfully recovered. »

When this happens, the screen goes black for a split second and then everything goes back to normal.

It happens every time I play games, demanding or not (could be just Agari.io, for example), or simply to Watch youtube videos. When you play a little demanding games, even with low settings I know my chipset is capable of processing, it happens rather frequently.

I have a HP Pavilion 500-321 with an i5 CPU 4750 and 4600 Graphics Intel Intel chipset on Windows (64-bit) 10. The driver installed is Windows and the site of software & drivers of HP, the last (

Any ideas on the way that it can be and how to solve?

PS: I've done several resets factory and same charges 10 Windows installs, so is not a solution for me.

Thanks in advance.



I think that I managed to solve the problem by forcing the installation of the original drivers for my Intel graphics chip. I downloaded from the Intel Web site.  HP would not let me do this through the Windows Wizard or through installation of Intel software, so I did it manually after some research.

I have not seen the error message in more than a week now, not even when playing a bit demanding games, so I think it's safe to say that the problem has disappeared and that the problem is HP drivers in Windows 10.

I hope that you are able to pass it along so that HP can work towards a solution, if they are not already on this subject.

Thanks for your help and attention, Sunshyn.

Tags: HP Desktops

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