HP Pavilion beats: HP pavillion beats screen turns off randomly

So, this Christmas I was very happy to get this laptop and it costs $600. Overall, this is a laptop in circulation, in the way that the graphics could be better and the sound quality of the speakers is not as good as I expected to be. Anyway, back to my question. I was using the laptop computer throughout the day, and so far, everything works normally. However, sometimes, randomly; without notice, the screen goes black and it's basically freezing. This happened only once while I was typing and once when I was watching a video. I have been active both times where it turns off and the battery died never imminent when it does. When the screen is frozen, I can't do anything with it; just turn it off. And to give you closure, I tried to turn on/off; the backlit keyboard no changes whatsoever and I also tried pressing the caps lock shift key to find a frequency; and, as only presumed, no led light, nothing. As I said, when these breaks occur, I am very active and the battery is charged. If it helps, I did not experience WHILE the laptop was in charge. It's a shame that this one portable grand has a simple flaw that could probably be easily resolved.

Thanks for listening,

Martine

You are a gift from heaven. Very useful information. Thank you so much.

Which brings me to my last question; It is mentioned in the document, restart manually the computer with the power button when the shutdowns occur due to overheating, cannot present the image on the screen, etc. I was wondering if manually restart the PC this manner likely to all damage or damage the PC to be slower in the future.

Thank you very much for your help!

Martine

Tags: Notebooks

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