HP Pavilion: Before port USB on HP desktop computer has stopped working

My HP desktop computer is about 2 years old and has two USB ports on the front and a number on the back. I had no problem with any of the ports until I used a USB in the port now broken and caused a power outage that now this port doesn't recognize any USB device.  It says "USB device not recognized.  The last USB device you connected to this computer worked badly and Windows does not recognize. »

I tried to uninstall and reinstall the USB ports on the Device Manager and have lived all the suggestions on the HP support site and the Microsoft support site. The defective USB key must have caused damage to the track. I hope you can suggest something that I can do to get it working again.

Hello

The only port on the front is damaged. The USB key must have damaged only this USB port. I'd like to reuse this memory bar.

You need to replace the USB module, two ports USB 3.0 of housing as the two front ports use the same module and connections to the motherboard.

You will probably need to go to HP for the part.

You should be able to get access to the component by removing the front bezel. Remove the side panel also. You should see the connection of the cable and add him the USB 3.0 connector front on the motherboard.

Jay

Tags: HP Desktops

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