HP Pavilion dm4-1265dx: does not update HP Pavilion dm4-1265dx

Pavilion dm4-1265dx has never successfully updated its software. I run the recommended updates that are included in my automatic Windows updates, but not the HP updates have already updated, it always says, "failed." I tried to update directly from the HP site and have experienced the same results. Any suggestions?

Hello

Thanks for posting your concern for the Forums for Support and sorry about the problem you are having. To help you the best I would need the failure error code. I will quote the steps to get the code of failure below.

  • Go to the Control Panel
  • Make sure that in the upper right corner of the ' view by ' is selected for both small or large icons instead of the category.
  • Go to "Windows update".
  • You will find on the left in the list 'view update history'.
  • In the list, the status of the various updates would b mentioned in the second column.
  • There will be updates failed, you need to right-click on it and click 'see details'.
  • On the next window, there will be "Error Details" section with code 8xxxxxxxx.

 

These are the codes that are required. Please write us back with these codes. And also for resolved errors you can try to install the updates individually.

  • You have to go back to the control panel > windows updates.
  • In the list on the left choose "check for updates".
  • Once the updates is enabled, it will be little important and a few optional updates.
  • First click on the important updates and a list would be populated, choose the updates one by one.
  • After an update is installed and the le redemarrage reboot the PC, choose the second update and continue in the same manner.

Although I work for HP, but I am personally.

Please click "Accept as Solution" If you feel my post solved your problem, it will help others find the solution. Click on the 'Bravo Thumbs Up' on the left to say 'Thank you' for helping!

Concerning

Aks3621

Tags: Notebooks

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