HP Pavilion dv4 Notebook PC: touchpad scroll function not working after installing windows 7 (64)
After a complete hard drive failure, I installed Win 7 everything works, as far as I know, except scrolling on the touchpad. I went through all the troubleshooting I can find. The last one I tried was in the Control Panel, mouse and look for the details of the touchpad. It is not listed there. I can't find a driver to install HP and Driver Downloads. Where can I find a driver for the touchpad with scrolling? The only thing listed under the mouse in the menu of device driver is a PC mouse.
I'm sorry that the link of the page didn't work. HP has problems with the website support, and even for me at times, page links do not work.
As for the installation of Windows 9, how to acquire that is to order the HP recovery media. It is a DVD and CD set that will erase the hard drive (removing all data, applications and settings, reinstall the original OS, drivers and utilities for HP. You get these by contacting HP Customer Service.
If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
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If you feel that my suggestions helped you, please click on the Thumbs-Up symbol; If they helped to solve your problem, please click "accept as a Solution.
I'm a volunteer and I do not work for, or represent, HP.
Tags: Notebooks
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