HP Pavilion dv6-2008eo: black screen

After downloading Windows 10 my work computer stop, black screen and I can't turn it on.

Hello

Thanks for posting in the HP Support forum.

* Scenario1 * if you press the button to turn on the computer and it does nothing (no light, no sound, no picture on screen) that sound like a hardware problem and is less likely to be caused by Windows 10.

* scenario2 * if you press the power button, the computer starts (it has little light on the screen) but the screen is black and white (but working) happened after Windows upgrade 10, then it's software caused by the bad update of the new operating system (defective or full).

Here's a full article on the startup problem. It's very good details and covers pretty much everythng. Please, read and follow the instructions. Even though it says Windows 8.1, it is applicable for Windows 10, so > http://support.hp.com/us-en/document/c03515402

If the problem is as scenario 2, I guess you can use the built in the recovery of the computer partition so that you restore the computer and Windows if you default factory and get back to work. Information and instructions here:

> http://support.hp.com/us-en/document/c04758961

> http://support.hp.com/us-en/document/c04758961#AbT8

Looking forward to your comments.

Tags: Notebooks

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