HP Pavilion DV6-2113sa - gel and does not restart.

Hello

Sorry, my first post is for help, but I tried to use the really useful post here to diagnose my problem, but I am always sick.

The problem is that my laptop is freezing up at random times. I've had my laptop for almost 2 years and take care of her well enough although I use it a lot and I had no problem either until a couple of days, when my laptop started to freeze.

First of all, he does everything on Skype and continued to do so while trying to play a game or surfing the internet. It often freezes when I did click with the mouse, but during a game, it will freeze just by itself.

During the freeze, nothing responds, and the laptop must be stopped manually. However, if I try to re charge the laptop immediately, he cut all trying to re load and a 1 beep. It seems that I have to wait a minute or two before it is re-load. Another thing I noticed is that if I try to reboot the laptop, it will stop, but once he begins to recharge, it will cut making the same noise beep short 1 and I have to wait several minutes before it shuts down again.

After talking to a friend who knows more about computers than me, he said it could be the hard drive needs reformatting. I have recorded on my external hard drive and reformatted the laptop provided that the sale to the retail/factory.

However, he then frozen again while transferring elements of my Ext. HDD.

I ran a test of memory with MemTest86 who finds no problem and I ran a fitness Test of the disc on the hard drive which has not found no problem either so I a sneaking suspicion that it's unfortunately the motherboard.

I tried to recover the system new return to the condition of the sale to the retail/factory because the first time I did it, the screen went black while reloading the laptop for 10 minutes so I stopped it manually. He then reloaded after a few minutes of waiting, but as stated, it froze later.

The last thing I tried was a hard reset and so far this morning of the writing, the laptop has not frozen, but I'm not holding my breath that it's the end of my problems.

Speccy using, here are my coordinates Tech. :

Operating system
MS Windows 7 Home Premium 64-bit
CENTRAL PROCESSING UNIT
AMD Turion II Ultra M620 79 ° c.
Caspian 45nm technology
RAM
4.00 GB Dual-Channel DDR2 @ 399 MHz (6-6-6-18)
Motherboard
Hewlett-Packard 3636 (Socket S1G3) 79 ° c.
Graphics
Monitor generic PnP (1366x768@60Hz)
ATI Mobility Radeon HD 4530 Series (HP)
Hard drives
488 GB Hitachi Hitachi peripheral HTS725050A9A364 ATA (SATA)
Optical drives
HP DVD RW AD - 7586H ATA Device
Audio
IDT High Definition Audio CODEC

About the temperature of the CPU and motherboard, it worked between degreesC 78-92. What is a safe temperature for an II Ultra of AMD Turion?

The next thing I will try is cleaning the fan from dust using compressed air to see if that cools down the system a little more.

But as I tried to more advanced options, without success, I feel this wont change anything but I guess it's worth it.

Apologies for having written a book here, but I thought the most information I provided, the advice/a more accurate diagnosis could be envisaged without having seen the phone in person.

Does anyone have any ideas of what I could do next, or if they feel that it is the motherboard at fault?

I have the laptop for repairs (07/04/12) Wednesday, but obviously if it can work again to normal, so it allows me to save a lot of money and hassle!

Thanks a lot for your time to read this and help in advance!

Go to Power Options and check the power settings. Give the setting balanced to try. These times are too high, if you just do something light like surfing on the web.

Your next step: cleaning your laptop of flows and vents is a very good.

Search the dust or pethair.  Use a can of air compressed to clen the vents. You can buy boxes of air compressed at stores like Walmart, Bestbuy and similar in their departments of PC.

What are the ambient temperautures where you use Notepad?

You can be at the point of needing to replace the processor thermal interface materials. That's something normally better done by someone experienced with laptops. If you are willing to take the risk, there are sites like Insidemylaptop , where you will find tutorials on how to disassemble your laptop to replace the equipment of thermal interface of high quality such as OCZ Freeze or Arctic Silver 5 thermal material.

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