HP Pavilion dv6-6c40ex: HP Quick Web works not

Hello!

Until November 5, 2015 HP Quick Web worked fine on my laptop. But now it is not. When I connect you to the screen showing only black HP Web quick, even tried to open it from the Home button. Web launcher does not, the parameters and the widgets also do not open. Help option also does not work. Can you help me?

Kind regards
Joseph Francis H. Dubal

Hi @Rajendranath,

Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your HP Pavilion dv6-6c40ex Entertainment Notebook and issues with programs not working not properly. You can do a System Restore. System Restore will help if something is automatically updated and wasn't on the laptop. I recommend somewhere around November 1, which ensures that the parameters that have been changed are fixed.

When running a system restore note remove all USB devices. Disconnect all non-essential devices because they can cause problems.

Please let me know how it goes.

By clicking on the Thumbs Up below, you can say thank you! .

Thank you.

Tags: Notebooks

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