HP Pavilion dv6 Notebook PC: My Synapstic SMBus TouchPad does not work.

Please help me my product number is A6L93EA #ABD. My laptop is HP Pavilion dv6 Notebook PC

Hello @Abdel1,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to draw your attention to the HP Forums Guide first time here? Learn how to publish and more.

I understand that you have a problem with the TouchPad and wanted to help you!

For starters, you can check the number of the product?  I can't pull up your laptop that is expected.  Here is a link, you can use that will help you find your model and product number: How can I find my model number or product number?

Have you started having this problem after the Windows 10 operating system upgrade?  In the meantime, try to review the following document and let me know how it goes:

Troubleshooting when the TouchPad is not working

Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

Have a great day!

Tags: Notebooks

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