HP Pavilion dv6 QJ916AAR: fingerprint reader problems

Similar Questions

• Pavilion DV6-6119wm fingerprint reader problems

  For about 2 years, my fingerprint reader did not. I'm looking to sell the laptop and worth almost double with the work fingerprint reader. I updated the BIOS, digital and HP SimplePass fingerprint reader driver. The drive appears in the biometric devices under Device Manager and says it's working properly. When I go to the control panel > biometric devices, it shows as unavailable validity sensor. Seriously, the only thing that I did not until now to get this thing working properly is completely replace the Board of fingerprinting, which I doubt is necessary because it appears in Device Manager. Does anyone have a solution to this problem? The sooner, the better! Thank you!

  Hello @tylernelson224,

  I read your post on how you're looking to restore functions to scan fingerprint on your laptop, and I'd be happy to help you in this case!

  In order to get your fingerprint in functional order reader, I recommended that you perform a backup and restore of your operating system. This can be done by following this document on the backup of files (Windows 7), and more to perform a recovery of the system HP (Windows 7). This should help get your system back to factory settings. If the problem persists, the fingerprint reader may be damaged.

  I hope this helps!

  Best regards

• Pavilion dv6 3325dx fingerprint reader

  I changed the system OP of Win7 Home Premium to Win7 Ultimate 64 on my laptop.

  I lost the magnitude of the volume of the screen, the mute button does not illuminate on white, the fingerprint reader does not work.

  I checked the troubleshooting system and it seems that everything is fine.

  Nemo999 wrote:

  Thanks Erico.

  I have futher guestion. The fingerprint reader works already but not light white shot as before. What is the problem? Where can I find software for the balance of volume for the screen?

  Thank you very much

  Nemo

  Try to install the HP SimplePass sotftware.

  I'm unable to locate the OSD package that includes the screen volume on among the drivers available on the web portal of support.

• HP Pavilion dm4-1060us of fingerprint reader problem

  Hi, I've recently messed around with the path under system variables setting (computer Start > R.Click > properties > advanced system settings > Environment Variables) and now I can't connect using my fingerprint reader.  If someone could tell me the value of default path under System Variables I would be very happy.

  Thank you

  jschuster08

  I don't have the same model but a similar model serial DM4. The value of path I have are:

  %COMMONPROGRAMFILES%\Microsoft Shared Live;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;c:\Program files (x 86) \Common Files\Roxio Shared\DLLShared\; c:\Program Files (x 86) \Common Files\Roxio Shared\DLLShared\; c:\Program Files (x 86) \Common Files\Roxio Shared\12.0\DLLShared\; C:\Program Files (x 86) \Hewlett-Packard\HP SimplePass identity Protection\x64; C:\Program Files (x 86) \Hewlett-Packard\HP SimplePass identity Protection\

  If the problem persists, I suggest you just to do a system restore and restore the system at a time when it is working properly. See the following link for the procedure:

  http://support.HP.com/us-en/document/c00807369

• Pavilion DV6-6190SP: A reader of fingerprints for purposes of programming

  Hello world

  I want to know if it is possible to use the fingerprint reader integrated with my laptop for programming purposes?

  I'm going to start a University project that requires a fingerprint sensor and it would be really nice if it works.

  Thanks in advance!

  LastPass tried but failed:

  https://helpdesk.LastPass.com/multifactor-authentication-options/fingerprint/

  Click on the fingerprint reader not detected? > WBF pilots of the validity.

  Shane.

• HP DV6 - 6b12ed Fingerprint reader not detected.

  I have a HP DV6-6b12ed with Windows 7 Home Premium 64-bit.

  Everything works except my fingerprint reader.

  I tried installing the drivers on the website of support & drivers HP, but did not work.

  I tried to install software like Simplepass identify Protection and DigitalPersona digital.

  But when I try to configure my print it says that it is not detected! (See screenshot below).

  Also when I start windows, it says it is scanning for the fingerprint reader, finally what he say not detected.

  I have no idea what causes the problem, when I go into the Device Manager, it says that biometric devices is installed correctly (with no. "!" inside).

  See screenshot:

  http://I41.Tinypic.com/3131ulx.PNG

  http://i43.Tinypic.com/30mon86.PNG (it says not detected)

  If you need any additional info, I will answer as soon as possible for you.

  I already got a few topics below:

  http://h30434.www3.HP.com/T5/notebook-operating-systems-and/HP-simple-pass-not-working-HP-Pavilion-dv7-notebook-PC/TD-p/985071

  I had to activate a service as 1 guy says about this.

• HP Pavilion dv7-4020sa - fingerprint reader not detected

  Hi had this laptop new Nov 2010... HP Pavilion dv7-4020sa product number WR867EA #ABU

  warranty expired dec 2011.

  Until this afternoon everything was fine, but to turn on my laptop an hour ago, the integrated fingerprint reader is no longer detected.

  Also get an unknown usb device with problems appearing in Device Manager...

  Uninstalled the usb device and connected to the Internet via ethernet... but when I reconnect via wifi, usb device reinstall itself... ???

  Attempted to restore backups, repaired and even uninstall and reinstallation of HP Simplepass... all with no impact in this regard... I have still some no activation sensor of joy... .He tells me the fingerprint reader is not connected.

  The laptop is not fallen, bumped or mishandling somehow.

  I am running the latest version of Windows 7 Premium, with all the updates that are installed via the HP Wizard. My security suite is Kaspersky 2012... and I even disabled by attempting a restore of the system... restoration returns with a file that are not accessible, but does not tell me which file?

  I have no virus or malware on my laptop

  Help, please... It's driving me crazy...

  Thank you

  Hey Midsyork,

  Looks like you run Digital Persona SimplePass flavor.

  Two things to try, in order:

  • Hard reset
  • Remove and reinstall the validity sensor driver

  Hard Reset:

  Sometimes, all you need to do is the computer suddenly.  This method works for a variety of connection and "glued" program issues.

  • Disconnect all the external devices first.
  • Remove the AC power and battery
  • Press and hold the power button while in the minus 30 seconds
  • Reinstall the power supply for the first start only * see Note
  • Power on - connect
  • Next time you shut down the system, replace the battery.

  * Note: You can ignore the little battery aside.  If you wish, replace the battery the first time and do it with her.

  Check the software...

  If it still does not work, go ahead.

  • Control Panel > Device Manager > biometric devices > Validity Sensor > uninstall > delete
  • Reboot ...

  Validity Sensor V2.1.0.2

  • Install the validitysensorDriverinstallationpackage: it if called sp*.exe - the package will be most likely located in the downloads folder.  If you have control of "Admin", you can highlight the package and "double-click on ' to install it, otherwise just right-click, select"Run as Administrator"and install.

  This can kick things hard enough to restore the Digital Persona software.  You can hit him harder, but first...

  ======================================================================================

  What about the rest...

  You could consider running a full system scan.  I'm a demon for this.  I like a healthy file system.  It cannot solve the problem, but it will ensure that the issue is not a messed up system files, which CAN cause all sorts of unpleasant and troubled issues.  You do not really have to 'look' like a mother hen during analysis, look at the logs or 'DO' something.  He's going to take care of yourself and try to fix what it can.  The only time where that must involve it is things do not go well...  Is there a doc to help at the end to tell you what does this thing.  It is not harmful and, unless your system is broken, and it's going to die anyway, it will only make things better than they are now.

  scannow SFC

  Analyze and fix the system.  The sfc/scannow command. who will do - it will scan the operating system, looking for corrupted files and inconsistencies; He will replace or repair everything he can.  If it finds corrupted programs or libraries, it will try to correct them.

  • Start menu > all programs > Accessories > right click on guest > select ' run as administrator'
  • In the command prompt window, type (or copy / paste) sfc/scannow , and then press enter.

  (Note the space between sfc and the ' / '.)

  The sfc scan will report its findings and you can look at the results:

  • Open an command prompt (it doesn't have to be as an administrator):
  • Use the command copy to create a copy of file readable by the output:

  %windir%\logs\cbs\cbs.log copy %userprofile%\desktop\cbs.txt

  If "scannow" does not properly complete, try running:

  SFC /verifyonly

   

  Copy the results to a text file, extract the output file in Notepad and look for errors that could not fix the full scan.

  Help file for the System FIsland Checker command:

  The Windows Vista or Windows 7 System File Checker tool

  ====================================================================================

  Good luck!

  I hope this helps!

  Say "thank you!" to the help by clicking on the star of Kudos to show your appreciation.

  Fixed?  Mark this message 'accept as Solution' to help others find the answers.

  Note: You can find "Accept as Solution" only on the threads started by you.

  Good luck!  Year of the Dragon!

• Hi all, I have a HP Pavilion DV6, is stopped reading DVDs and now reads CD HELP Please!

  OK so I have a HP Pavilion, about 3 days ago, that he has stopped reading DVDs now it only reads CD? Any help is appreciated

  Thanks in advance John.

  Data sheet: HP Pavilion DV6, Windows 7 Home premium, 3 GB ram, 277 GB HDD main, 21GB HARD drive named RECOVERY, 99 mb HARD drive named HP_TOOLS, ATI HD4250, ATI hd5470, amd turion x 2, wifi all the ordinary, dongle bluetooth etc.

  Thanks again!

  If the Microsoft Fixit does not correct the problem by removing the upper and lower filter drivers, then the device is not so fully operational...

  It's aid. Now, you know that it must be repaired or replaced.

  To fix your DVD player, there is no silver bullet through the ethernet. Of course, if you want to be Mr. Fixit, just find out what laser is bad and replace it.

• Satellite X 200-21dts: fingerprint reader problem

  Hello world

  I was hoping that you can help me solve my problem. Today I bought the new Satellite X 200 - 21dts, the registration of the user in Protector suite QL I get the message * ERROR of DIGITAL fingerprint SOFTWARE * ' an internal error has occurred (pt: tfmerr-1001). "
  Updated all drivers, resettled, but nothing helps. So, anyone know how to solve this problem, or maybe it's the hardware problem?
  Thank you

  My Tecra have same fingerprint reader and occurred error tfmerr-1081 about 6 months ago. someone help me please.

• Pavilion DV9700: DV9700 fingerprint reader Cable

  Anyone know where I can buy the cable that is for the reader to fingerprint on a Pavilion DV9700 laptop?

  Thank you

  Don

  @BigD1967

  I can give you a starting point:

  The maintenance manual lists the part numbers.

  Excerpt:

  For use in computer models with Intel processors:

  • Equipped with a fingerprint reader (includes the TouchPad, TouchPad cable, fingerprint card reader and fingerprint card reader cable) 448011-001
  • Fingerprint reader Board (not shown; includes Board cable to the fingerprint reader) 448012-001

  For use in computer models using AMD processors:

  • Equipped with a fingerprint reader (includes the TouchPad, TouchPad cable, fingerprint card reader and fingerprint card reader cable) 450852-001
  • Fingerprint reader Board (not shown; includes Board cable to the fingerprint reader) 450853-001

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  Click the 'Thumbs Up' on this post.

  Fixed / responded? Click this post accept as Solution to help others find answers.

• Pavilion dv6 sd card reader does not work after upgrade to windows 8

  Hello

  My card reader SD HP Pavilion dv6 does not work after windows 8 upgrade (6 months ago). Previously, it was working fine when I was with Win 7 (which is the default OS with this laptop).  I don't find the device in Device Manager (under the peripheral system or hard drives). Read the similar section in the HP forum, but it did not help as much as the device is missing in this case. Can anyone help?

  Hi SanSam.

  Thank you.

  Install the driver from Realtek for Windows 8 card reader.

  Please post your results.

  Best regards
  ERICO

• ProBook 450 G1 (core i5) fingerprint reader problem

  Hello

  My new Probook 450 G1 (core i5) fingerprint reader does not work in win7 64-bit. The problem is that there is a "Validity" software... "on the laptop DVD drivers and he said the fingerprint reader is not awailable or set up correctly but when I remove fingerprint driver digital original hp and let windows to find a driver to do this, the software"Validity. "... "works, but it crashes on stage"fingerprint enrollment ".

  The two drivers (hp and win7) seems fine in "Device Manager", but non of them seem to work with the software "Validity."... ", can someone tell me what is the problem?

  Do I have to use the software 'single pass' rather than the software "Validity."... » ?

  Problem solved!
  I installed "hp client security" and it solved the problem. There not even not need software "impression of validity Finder" and all you need is the finder print driver.
  PS. You must have Microsoft.net 4.5 or 4.5.1 installed before installing ' hp customer security.

• HP Pavilion dv6-3055tx keyboard key problem

  Dear Sir

  My laptop is HP Pavilion dv6-3055tx and win 7 ultimate 64 bit installed.

  Leave for a few days, I noticed that three keys on my keyboard don't work all the time that the wifi key is YOU.

  These keys are:

  1 remove

  Left arrow 2

  Right arrow 3

  When I disable the wifi key, it works normally.

  I don't know what really is the problem?

  Please help me with this problem.

  Thank you

  Hello

  Sugg_r_es following.

  Open windows control panel, open Device Manager, expand keyboards, right-click on the "Standard PS/2 Keyboard" entry and select uninstall.

  Shut down the laptop - if you're running Windows 8/8.1, do it by holding down the button SHIFT left click Shutdown to temporarily prevent a hybrid boot.

  Then disconnect the AC adapter and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

  Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f9 to load the default values (sometimes it is f5, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

  Kind regards

  DP - K

• Pavilion dv6-1460er: HP Pavilion dv6-1460er ram upgrade problem

  Hello

  I have my Pavilion dv6-1460er PC phone Samsung M471B5673EH1-CH9 2 GB of memory (2 GB, 1333 MHz, DDR3-1333 PC3-10600).

  I want to add 4 GB Kingston KVR13S9S8/4 module.  Looks like they have the same specifications. But when I add the module Kingston, I have a black screen and my laptop will not charge. I tried to remove my old ram, and from the portable computer with kingston module, but still had black scrreen.

  What could be the problem?

  Thanks for your help.

  The module of Samsung isn't PC3-8500 DDR3-1066 aka, 1333.

• HP Pavilion dv6-3108ea - Volume control problems

  Hello

  I have a HP Pavilion dv6-3108ea.  For this last month, I noticed that when I try to adjust the volume by pressing the control buttons of the volume on the laptop, the video screen that appeared on the screen to display the current volume does not appear.

  Although the volume changes if I want to increase or decrease it, I know not how can I get Visual volume control screen appear as before.

  I would be happy if anyone knows how to fix this problem or if they have faced this problem before.

  Concerning

  Warren

  Hey Warren,

  Try to download and HP MediaSmart SmartMenu reinstallng on the following link.

  http://ftp.HP.com/pub/SoftPaq/sp50001-50500/sp50077.exe

  After the installation is complete, restart the laptop.

  Kind regards

  DP - K