HP Pavilion dv6-WQ685UA #ABA needs a main battery replacement and is still covered by the warranty.

Hello

My HP Pavilion dv6-WQ685UA #ABA needs a main battery replacement and is still covered by the warranty.

I always thought that this laptop can't run then 1 hour unplugged but still ran about 30-45 minutes before the battery is discharged (recommended HP). A few days ago I received this message when starting upwards:

Main battery

Failure ID-U360G0-000624-XD0002J-C0DL03

Product ID-WQ685UA #ABA

Replace the main battery.

So here I am. How do I get a new battery, sent me? Thank you!

Hello:

It is a forum of consumer to consumer.

Nobody here help you with warranty issues.

You will have to contact HP support support.

Contact HP on the link below for the country you live.  Select the option 'technical support after purchase.

http://WWW8.HP.com/us/en/HP-information/summary/WW-contact-us.html

Paul

Tags: Notebooks

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