HP Pavilion dv6928us [Intel Wireless WiFi Link 4965AGN] random disconnections


HP Pavilion dv6928us

Hardware specifications:


OS and information network:

  • Wireless router: ASUS RT-N56U on the latest firmware
  • OS: Windows 7 Professional 64-bit SP1
  • Windows Firewall is disabled

Network card:

Intel Wireless WiFi Link 4965AGN
Drivers updated to the latest version:

  • Channel 802.11n for band 2.5 width 20 MHz only
  • 802.11n mode
  • Ad Hoc channel 802. 11B / 11 g
  • Ad-Hoc mode of WMM QoS off
  • FAT Channel intolerant with disabilities
  • Mixed mode Protection CTS automatically
  • Vagrant aggression 3. Medium
  • Transmit power 5. Highest
  • 6 wireless mode. 802.11a/b/g

Steps in trying to solve this problem:

  1. The option "allow the computer to turn off this device to save power" is also disabled.
  2. I have the power options set to High Performance.
  3. I installed inSSIDer and I'm the only broadcast network on the 5 GHz bandwitdth (so there is absolutely no interference whatsoever)
  4. I spent between the 2.4 GHz and 5 GHz and the same thing happens. See below


My laptop to find < 50 meters from my wireless router (no walls between the two) and I connected on 5 GHz bandwidth. I get random disconnects all along the day make a red X on the network icon in my taskbar. The only way to correct 'temporary', it's completely restart my computer.

On the other hand, my mother's laptop is in the other room, also connected to the 5 GHz range, ran into problems of ZERO at all.

What could be the problem?


If anyone else knows this problem, are the only two (solutions)

  • "Allow the computer to turn off this device to save power" option checked

OR (if this does not work)

  • 802.11n mode Disable

802.11n mode for Intel Wireless WiFi Link 4965AGN for operating system Windows 7 and 8 is buggy. Which causes intermittent wireless disconnection.




Tags: Notebooks

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